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Lovely comfortable stay with pleasant and polite staff nothing was to much trouble would certainly stay here again
The food and service was excellent. The room was clean and comfortable. Extras such as afternoon tea, or wine were a little expensive.
Clean, warm and very welcoming - excellent food nothing
The staff were very helpful and friendly, even all the room cleaners met us with a cheery "Good morning". The food was excellent and served very hot. Breakfast was magnificent! All was good
Staff attention excellent throughout. Good restaurant. Superb breakfast. Very limited French wine list
the rooms are large and accomidating, with greaat pillows. no seriously great pillows and bedding.
I was only there for a one night , arrived late and left early so didnt see much of it
relaxed friendly atmosphere, helpful staff, excellent breakfast
Excellent breakfast, good quality evening meals, very relaxing lounges, pleasant and helpful staff. A porter to take bagge to rooms would be helpful. It can be a rather long way to the Woodlands suite.
The staff. Attentive and courteous and professional
It was more than expected excellent I would have liked a bar area
Very good staff and pleasant surroundings The facilities for smokers were an insult and absolutely appallling when most pubs in slums do better as of course most hotels do too. Those at the wedding that was going on when we were there were equally disgusted on this issue. All my comments herein are all subject to this one criticism.
The luxury room A wedding was on at the hotel on our first night and we were put in a room directly above it. It was not a quite christmas getaway we had hoped for,
The staff was lovely and most helpful.
The room (Roxby)was small. The bathroom wass poorly laid out ie you virtually had to climb over the toilet to enter the shower and the lighting was wholly inadequate.
Very friendly staff, and location was brilliant with lovely views and grounds to walk in Nothing
Lovely setting, excellent food comparable with michelin starred restaurants we have used, friendly and attentive staff. That we couldn't stay longer!!
Clean, modern and comfortable Nothing at all
The location, the view from the room and the contemporary decoration in the room The fire alarm that went off at 3.30am! The speed of the service wasn't great either, drinks in the lounge took ages and breakfast was a slow process
Excellant food Decor a little dated - wifi should be free
Good price+friendly staff+well equiped room= a happy customer n/a
excellent food uncofir Uncomfortable bed with worn mattress
good sized room, very comfortable bed, friendly staff. Quality and quantity of food good and reasonable value.
I arrived very late and was able to get something to eat right away. The staff were very helpful and also provided directions for my meeting the following day. no comment to make
Clean, spacious, good food, fair price
The staff were friendly and helpful and hotel was clean &tidy with good food
Overall the hotel has a friendly and helpful appeal, nothing appeared to be too much trouble. Staff were very approachable. The food in the restuarant was good, wholesome home cooking and good value for money. Having to request milk from reception was a little frustrating. The decore was showing signs of age, together with wear and tear. The food was a little too much for my pallette, smaller portion options might be worth considering.
Friendly efficient staff Food not as good as I was expecting from viewing the menu before booking.
Good early evening menu at incredible price for the amount you get. Room too hot all night!
The food and the room.
Missed breakfast however they still provided us with a breakfast in the lounge whihc was excellent
just about everything, the whole experience was most pleasing! no
The hotel is in a fantastic location, and verry easy to find. The hotel grounds are wonderful, well worth a walk riubd. Our room was large and well decorated, and very comfortable. Very expensive, breakfast portion was tiny!
The lovely gardens and grounds, and table-service in the restaurant.
hotel is immaculate and in stunning surroundings
lovely large room, very quiet and relaxing. beautiful grounds , had a nice walk through the woods. bed not comfortable due to mattress topper.
High quality escape from business Nothing
We attended a wedding so only had bed and breakfast in the hotel which was excellent. The wedding arrangements all went well and seemed well organised.Having viewed the menue we will return for dinner at some furtre date.
I spend a lot of time in hotels and this time I felt as though I was in someone's home - A crisp autum walk around the grounds followed by hot chocolate in front of a real crackling log fire..heaven. Staff were extremely friendly and helpful and breakfast fresh cooked rather than kept warm under hot lamps. Bedroom cosy and comforable with stereo /cd with cds and i pod dock, candles and oil burner in the bathroom. I would strongly recommend this hotel to anyone wanting to avoid the 'corporate hotel' My only suggestion for any improvements would be that the decor in the room I stayed in was rather tired ( a bit 90's) and I would have loved a reading lamp in the armchair seating area to complete the experience.