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The room was spacious and clean. The breakfast meal was excellent. The location suited our requirements. Hotel Internet PC was out of order.
The staff are very friendly and the breakfast was lovely. It could have done with some entertainment on the friday or saturday night. We would not have gone up the town if their had been more to keep us in the hotel.Beautifully decorated though.What a beautiful function room for a wedding. It was massive !Beautiful location for a wedding.
Eating and drinking with family
There was no staff in the hotel untill after 8.00 a.m.
really friendly helpful staff door cards - had to get one re-programmed 3 times -real nuisance going up and down to the reception late at night. We booked via booking.com (months before our stay) and the hotel did not have any record of our booking when we arrived so it was fortunate there were spare rooms.
Allows pets.nice hotel and friendly.good food and spacious rooms n/A
Lovely location with a very nice bar area and extremely friendly and helpfull staff Smell of sewage if you park in the far away corner of car park (smell does not reach anyway near hotel)
close to knock shrine
I liked the location for the purpose I was there. The staff were very friendly and efficient and the breakfast was great.
friendly staff excellent food comfortable beds bathroom very cold
Staff were friendly Initially said there was no room in main hotel but when we complained about accomadation offered suddenly a room was found for us
the evening meal in the main dining room. bar / lounge area is very small and narrow in comparson to the overall size of the hotel. breakfast not included in the price of overnight stay.
Had an upgrade frome a family room to a lodge.Disadvantage was getting wet when going over to hotel, but worth it for the extra space. In the lodge there was a dangerous stip of metal sticking up from the floor.Kept chair over it as could have caused a nasty cut to someones foot.Breakfast on website said 7.50 euros we were charged 10.00 for the first night and 9.95 for the second.
we booked breaffy house but were sent to the international sport hotel which is more like an institution then a hotel
The fact that it was out of town. It was very quiet and peaceful and very relaxing. The bedspreads could be a bit more modern. They looked a bit dated.
We had a very spacious room with a great view. the tv was so far from the bed that the remote control didn't work but I guess this is a minor complaint! Also the breakfast was 13.50 which I think is over priced.
Great location for the bosing weekend
checking out no heating freezing cold, 150 children running wild
Clean, friendly and staff were brilliant.. I was there for a wedding and the food was magnificent... Breakfast trays left in the corridor for a good few hours..
We enjoyed the Spa and pool facilities in the hotel. The food was good and the evening meal in the restaurant was good value. Overall the hotel staff were very welcoming and professional. Our family had no issues during our stay.
Great location, plenty for kids to do The Room was freezing cold during the night time - heat would need to be on during night at tis time of year, esp for kids
Clean room no facilities to eat within the hotel - had to walk through heavy rain to the nearby hotel in order to get breakfast.
buetifull setting lodge was very run down needed major overhall
Surroundings were lovely There could have been a clearer sign for the International hotel on Road leading from Castlebar. We were not given clear directions where the Sports hotel was when we arrived at the main hotel, perhaps you should be able to check in at the main hotel???
Clean modern rooms and quite cheap Newly and only partially opened so few facilitities available - staff not very helpful or particularly skilled
My main reason for staying at the hotel was to use the facilites of the leisure centre, in particular the pool. When I checked in on Sunday evening, I checked the opening and closing times of same. I was told the pool opened at 7am, so I went down at 745am on Monday morning to discover the pool wasn't open. Upon checkout I mentioned it to the staff, and the response was that the pool was open at 7am, with no further explanation. There was no apology forthcoming, so as you can imagine I was very disappointed with the staff and the experience in general. I was also very surprised that a hotel of this standard does not provide bar food, but instead a carvery at 830pm on a Sunday evening.
the room service were rude and 1 hour and 30 mins early with breakfast. items request to room such as towel had to be request several times. other guess were incredible rude and noisey and staff didn't care
We were attending a show in the sports arena, and were staying in the Woods hotel (connected to the arena). It is ideal to be staying in the hotel while attending the show. The staff were lovely. The fact that the heating was on a timer, to turn on the heating we had to go out to the corridor and press a button on the wall which turned the heating on for 2 hours, this time of the year (the winter) it is really unacceptable to have to do this. Once the heater turned off the room cooled down very fast. Having to go to the main hotel for food inc breakfast. If there is an event on in the arena, the hotel is very noisy, we didn't get much sleep.
That there was a fridge, sink & counter top in our room, ideal for people travelling with children. Confusion in the dining room for breakfast, outside of peak hours. Ordered a taxi from the 'taxi phone line' at reception which never showed up, had to take the car to get to a show we were going to in the TF theatre to avoid being late. They should review this taxi service or provide more than one taxi company's details.
Help received from staff excellent Noise from adjacent rooms quite loud but we were moved after complaint
friendlyness of all staff. Reception staff were more than helpfull were local and could speak english. The lights in the room and bathroom were very dim impossible to put on make up propperly.
Was probably the most comfortable hotel we've ever stayed in, and the room was lovely...even had chocolates put on our pillows!!!
Friendly staff in reception and bar/restaurant. For a very full hotel there was time to personalise. Nothing.
It was bright and clean and new. The staff were helpful and friendly.
Good parking, pleasant staff, quick check in, nice bar, nice room, very good recreation facilities, nice breakfast Even though I've stayed there several times reception never seem to be aware of it. All is perfectly pleasant but it's always nice to be remembered - even if only by way of a PC screen! Another point is that it's cheaper to book on Booking.com than directly with the hotel - don't know why that is.
Very friendly staff. Room was excellent. Leisure facilities first class. Would definitely stay here again.
Good value for money
Loved it and will book again !
Generous parking facilities, lovely spacious rooms, great welcome, and excellent free wireless connection available throughout the hotel. I would definately stay again when in the area. Nothing.
Good facilities. A mistake was made with my room order - the food did not match the menu description.
It's closeness to the Knock Shrine
Peaceful and quiet. Could have been nearer a larger town
There tended to be a lot of crumbs on the floor of the lounge in the reception area - people having food and leaving bits and pieces on the floor.
large clean comfortable room. bath aswell as shower no great atmosphere in hotel. very dim lighting in room. need a central bright light for reading
Free parking, quiet rooms, good restaurant and good breakfast. Would have been nice to have had wifi in rooms and not just in public areas
The staff at Knock House Hotel are very pleasant and the service is very good. The hotel is very convenient to Knock Shrine which was the purpose of my stay. Whilst Knock House is located ideally for access to the Shrine, it is also remains secluded and is great for privacy. There is a very genuine friendly atmosphere in the hotel and staff and guests really enjoy each others company. I would certainly recommend the hotel to travellers of all type, whether those on pilgrimage, those on a family break, or even those who just want to get away for a few quiet days.
staff, modern and well appointed room, food large red stain on carpet in room, the lift was in a poor state, damaged furniture in alcoves on the stair, made it look like a rough house.
Hotel was very easy to find and equipped with everything we needed during our short stay my friend's meal was undercooked
I really liked that the owner gave us two rooms in spite of the fact that Booking.com had not passed on the reservation. Not only gave us rooms, but gave us two upgraded rooms. I did not like that Booking.com had not passed on our reservation.
It was conveniently located for an overnight stop en route to or from the airport. The town itself was a bit too quiet.
The cleanliness of the hotel was second to none.
The receptionist (short blonde hair)was very nice and helpful considering she was also working in the bar. The kettle didnt work in our room but that wasnt a big deal! The phone is too far away from the bed also (room 100)
The location suited our needs. Every thing of the highest standered. Staff very pleasant ant helpful .Food exellcent . I would have pereffed a top sheet in use with the quilt but this is a personal thing with me also a bottle of water in the room for drinking.
clean comfortable room, nice new bathroom. bar / restaurant popular with the locals so a busy place, breakfast was very good. staff helpful. we stayed here as it was near to Knock airport for our flight, nothing really in Swineford, to our knowledge
Comfortable, friendly. Carpark.
Quietness No tea or coffee in room,
friendly staff, clean It is more like a hostel with private rooms than a hotel. The breakfast area really reminded me of a youth hostel and was very noisy with lots of families with small children
good breakfast and hospitality of staff hard to locate. dirty bathroom, maintenance lacking
Proximity to town centre. Maid service excellent, towels changed every day beds made etc. Substantial breakfast provided to suit all tastes. TV Room was poor and uninviting.Nowhere to retreat except room. Tea/coffee making facilities should be available in each room.
Home away from home. No Shampoo in bathroom
Close to centre of town, excellent family facilities. Great Breakfast. Free Parking. Very pleasant staff.
Everything about this place was excellent, the staff, the room , the facilities and breakfast. Loved the casual nature of the place a home from home, example being able to make coffee and meals anytime you like in the kitchen. I for one will be back again but this time with my family as it is an ideal base for Croagh Patrick and Achill Island places of outstanding natural beauty and the free gym facilities next door were an added bonus to prepare you for or take off the inevitible pints of Guinness up town . Castlebar is a great place and Lough Lannagh is a pleasant 15mins walk from the town and finally and most importantly about 45mins drive from Knock Airport. Only gripe could do with signposting (Lough Lannagh Lodge) from approach roads to Castlebar especially the N5 from Knock Airport principal gateway to the West, Lough Lannagh village is signposted but no indication of the Lodge but that not really the hotel's issue but the one perhaps they could raise with officials at council level.
Ease of access to facilities and closeness to town and local amenities.
This hotel was excellent value. The manager was on hand to cook my breakfast which is of very high quality.
Hotel was clean. Staff were lovely to deal with.
it was central to where we needed to be. There is a nightclub either at the side or under the hotel and this was extremely noisy at 3 in the morning, couldnt sleep with all the noise outside. Would not stay at this hotel again at the weekend. We also complained to the manager about a situation which arose outside our room and he didnt seem that bothered.
The staff was very friendly and helpful and the food was very good. The location was good for my purposes. Lack of free parking.
The food was excellent and everything was reasonably priced. The bathroom was very small.
I wondered how they achieved 3* status The view adjoining corragated rooves - couldn't swing a cat in the ensuite
Traditional hotel and comfortable room. Good traditional breakfast and efficient check out. Evening meal was very disappointing. View from bedroom fully blocked by adjacent roof.
Wireless Internet. Breakfast
Big spacious room. Comfortable bed. There is no parking with the hotel, room faced a noisy street. Onstreet parking is charged after 08.30 makes it difficult to lie in? No breakfast buffet, no fresh fruit etc, but the lady serving was really nice.
found the staff very approachable and if there was anything i needed the staff were only too willing to help ..... that in my book makes the dalton an enjoyable place to stay
The Hotel was in a good location. The room was very comfortable. It was nice and clean. The staff were very friendly and helpful. We had an evening meal and it was very good. Breakfast was served till 12.00 p.m.
Quick check in and out along with friendly staff