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Location, friendly staff, excellent room, including decor, and food. Ideal for seeing around seaside towns nearby.
the food at the hotel was superb also the rooms are very nice all the staff are very friendly,
How modern it was, and the standard of food Nothing i didnt like.
Friendly staff and good food. Large room with bath. Only received free bottle of water for first night.
Good value for money. Location isnt great, on a main road beside a petrol station. Not much happening in Troon either.
It was friendly,very comfatable,clean and pleasant Slight mix up about exact location
Decor in the hotel was very good and there was a relaxed atmosphere, bedroom was particularly well fitted and clean. Bathroom was outstanding. The arrangements for breakfast were not made clear by staff. The buffet area was too small and cramped, cereals etc. The hot plated breakfast was table service.
Room was a nice size. There was a tower fan available and an iron and ironing board in the room. The garden furniture was lovely and comfortable No shelf in shower for shampoo / conditioner. Existing samples kept falling off fixture on wall. No waste bin in bathroom. My partner is 6' 5" and walked into the shower curtain rail. The price of alcohol is way too expensive. £6.00 for a glass of wine.....
Recently renovated to a very high standard. The rooms were excellent and dining and wine list were first class - catered for a glutten free diet
The modern decor albeit in an old Inn, cleanliness, friendliness of the staff, the excellent quality of food. Exceptionally good value. Music in the corridors leading to bedrooms was a little bit loud!
Liked the easy walk to town centre , harbour etc ran out of toilet roll!!
Very clean. Very friendly and helpful staff. Good value for money. The "en-suite" was across the hall, although it was not used by any other guest.
Nice cheap comfortable rooms in the centre of town. Access 24 hours.
Central location / clean Hard to get in contact with
The family room was as expected, clean shower good, easy parking close by, come and go as you please and good value for the money. Cleaning lady was very attentive, offering to refresh tea bags and towels every morning. TV reception still an issue
We came late and left early. The room was exactly as it looked online--nothing fancy, but all that was needed for a quick visit after a long drive and before an early flight. It was a great value and it seem that, in terms of comfort and simplicity, the management "gets it." Be prepared for small rooms.
It was nice and comfortable and quiet for what we wanted as a stay for the night and the housekeeper we met on sunday morning was very friendly and helpful.IN My opinion I think she ought to be the manager There was no e-mail sent to us just before we came to tell us what the entry code number was and there was nobody on call, mobile phone numbers we rang had only voicemail and no one rang us back for quite a while in fact another guest let us in to the premises.
Easy going and cheap
friendly staff no problems nice clean rooms
Great room good bar excellant breakfast Only thing no sound on the telly when football was on
We were moved to the Harbourside hotel which for the money we payed it was ok. We ot a complamentary breakfast. The hotel is very old fashioned, need moderised. I fell going up the stairs as when I held onto the banister it moved. The room we stayed in had also just been painted that day, the paint was still wet and the curtains were down and lying on a chair. The breakfast was average, was ok for free but would not have paid for it.
Good price for a standard room (no b & b) Secure rooms Free wi-fi Good size fridge for personal use (not mini fridge) Good location & room with a view Found the bed to be very uncomfortable, (could feel the bumps and springs etc) Radiators didn't kick in at all. tv too high on the wall, both myself and my partner got neckache looking up at it, as it was mounted on the wall (too high) Complimentary tray, well stocked but on a very low table for making tea/coffee
Close to ferry and ship inn Bright street lights and/or thin curtains
The accommodation was to our satisfaction, We could come and go as we pleased. No chairs in the room. Had to sit on the bed.
Convenient, Cheap price, Nice outlook Good food nearby Very uncomfortable beds!!!!!! No information given regarding entry key code, fortunately we arrived as another guest was coming out,and he let us in. No response to telephone calls. Poor function of wc system
Accomodation was clean and well kept, excellent all round Nothing
Very clean and had a dvd player in room. Fridge in the room made a terrible noise and ended up having to be turned off. No one to greet you when you arrived. Although they did phone to warn me about this and gave me all the information I needed to get into my room.
i liked the cozy location and the close proximity to the local pub. also the old town feel about the area and sense of history and nostalgia. room needs to be warmer during winter.
friendly staff nice warm atmostphere rooms too small
Hassle-free check-in, excellent facilities, easy access and transport links, very clean and modern, privacy, friendly. no
Pleasant greeting and good service - food good quality - early breakfast on Sunday No
enjoyed the relaxed atmosphere, no problems shower could have been better ,otherwise no complaints,would stay again
Great location, convenient to airport, bus and rail services. Friendly, helpful staff, pleasant homely atmosphere.
The friendliness and efficiency of the staff. As it's only minutes away from Prestwick airport, it makes the ideal base for catching an early morning flight.
Stayed in the annex accross road. Very quiet. clean and tidy. no complaints
Staff. Only a "7 pounds" taxi from Prestwick airport. If you arrive late it is a good option. Very familiar. We were three people and my bed was not very comfortable. The rest was perfect.
Room was clean and daily service was also good. Breakfast was very good. The room allocated was rather damp and cold and below standard. We complained and were re-allocated to another room which was better..
The staff were few but adequate. They were willing, considerate and obliging. The car park was good and easily accessable. It is only two star so allowances need to be made but the carpet in the passage downstairs is passed renewing date. I didn't care for the equipment lying there. For a twin there was only one chair in the room.
Quick, easy access to Prestwick airport, onsite pub, and very gracious staff who accommodated all my needs. Fair amount of hallway noise with visitors to the pub going by rooms and not the most comfy bed.
Hot English Breakfast Lack of choice of food