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Rooms are a bit dated. Pillows were terrible.
Great location right across from King of Prussia mall. Decent breakfast included Wifi was surprisingly reliable
How Mickey the rooms were later out Nothing
Needed a late check in time and the staff was most accommodating Room and Hotel were clean. Breakfast was good, we got down about 30 minutes before closing and the food was still fresh and hot.
No elevator to second floor
- Clean/Well kept/ new or updated facility - Everything in good repair - Friendly Staff - Very good hot breakfast included - Nice pool and workout room - wonderfully landscaped inner courtyard - close to restaurants/convenience stores/ gas stations - Reasonably priced compared to other local hotels Highly Recommend to those who want a quality place to stay. But must keep budget in mind.
One of the better complimentary breakfasts in this price range. Great access to KOP mall. Room was clean and checking in staff were excellent. Just a bit more soundproofing needed to completely block hallway and upstairs toilet flush noises, still able to get a great nights
Beautiful, clean rooms. Beds were very comfortable. Bathroom was roomy and clean. Location had a few shops. Only about 20-30mins from downtown Philly. Free breakfast had average selection. Nothing to write home about.
The beds are awesome. I can't recall ever staying in a hotel and the bed being more comfortable than my own bed at home. The location is also great because it is right across the street from the KOP mall. If you don't mind crossing huge intersections, you could easily walk to the mall from there. The breakfast was also really nice, but it was a VERY long walk from the room and difficult to find. We would have been better off getting in the car and driving to the breakfast area considering the amount of time it took and the twists and turns it took to get there. I know this is an older hotel, but seriously - how is there no elevator?? It's clear renovations have been done, but one of those should have been adding an elevator to the older end of the hotel. As we were leaving, we noticed one on the newer end, but in the amount of time it takes to load everything on a cart and drag it to that elevator, we were better off carrying it up and down the stairs ourselves. Lugging all of that up the stairs was a huge disappointment and would definitely cause me to find another hotel if we stayed in that area again.
The hotel was well kept, the staff was friendly. Great place to stay, excellent value
Clean room. Comfortable bed Thin walls. A bit noisy
Breakfast was wonderful, times were great, comfortable room, price was reasonable. nothing
The room #310 smelled like cigarette smoke. And the people next door to me were drunk and talking loudly, screaming, singing for three hours in the evening. Very obnoxious. Not your fault.
The room and hotel were very clean! The curtains on each side of the window were only there for decoration. They didn't actually close. This was a problem because the light from the parking lot was directly in front of the window, which made it hard to sleep.
I like the location and the hotel was nice enough. Nice bathroom. Elevators seemed to make noise and seems old. no indoor pool even thought the pics that I scrolled through showed a beautiful indoor pool and was hoping to enjoy that with my two daughters. I also booked two queen beds and when I checked in they said they saw that I made a "request" for two queens but could only give me a king with a pull out sofa. That was NOT a request that is what I booked. I would not have chosen this hotel if only a king was available. I was visiting my daughter that is attending Bryn Mawr College. The attendant at the desk was nice and gave us complimentary breakfast coupons. I did use them but wasn't planning on having breakfast at the hotel because my daughter is also vegan. The only thing she can really eat there is fruit and there was some soy milk out so she was going to have a bowl of cereal. When she went to pour the soy milk it was frozen!! The server was able to come up with more from the back. This was really NOT the experience I expected but made the best of it. I plan on traveling to this area several times a year. Not sure I will give this hotel another chance. There are many choices.
The location Room condition: chair had a large stain and the stuffing was coming out; bedskirt was covered with lint "balls": needed to ask for glasses two days: bedspread was pulled back but bed was never "made", fitted bottom sheet was never totally covering the mattress: clean towels were there but at the same time the soiled towels were left on the floor: Would not stay there again.
My deal was for a King bed and I ended up with 2 queens. There was no change.
The location of the hotel and the fine breakfast the next morning made our stay a pleasure.
The hotel was very nice and the people were very friendly. I was there for the Devon horse show so we did not get to spend much time at the hotel.
The walls are very thin. Heard doors open and closing all night long.
We used the room as a base camp for the seminar and award banquet on Friday night. We intended to stay over but with ask the snow we decided to return home after the banquet. It served its purpose well. I hate sliding doors, no privacy, very embarrassing and uncomfortable
Nothing The entrance was impossible to get to, there was no soap in the bathroom and the water trickled out of the shower head.
Shopping T V Channels
Absolute bare minimum, a bit shabby and depressing. Although the room and bathroom appeared clean, upon entering the room we were hit with a very musty/not fresh smell. See above
gave me a better rate when I arrived
This was a real bargain for a facility so close to Philadelphia. nope
Location was awesome. Staff was very friendly and easy to work with Seemed like a shady place. Someone in the hall we were in was smoking marijuana and no one seemed to care. The entire floor smelled of marijuana.
location the staff was rude, was assigned a room that was not even ready then had to go back downstairs to get a new room and the front desk line was very long and only one person working at desk. I booked a room online for nonsmoking room adnd they put me in a smoking room and my room had no microwave or refrigerator.
Der Pool war etwas lieblos angelegt.
The air conditioning worked well. People were smoking in the hallways and had smoked in the room. The bathroom was disgustingly dirty.
Located next to the King of Prussia mall. Many restaurants around the area too. The bathroom drain didn't work well, so you wind find yourself standing in a foot of water. But the worst part was the breakfast. The bacon was burnt and the sausage was so overcooked that it turned into I don't know what. People eat before leaving, so if breakfast isn't done right then that's what they'll remember about their stay and not return. It's a shame because I won't.
Proximity to the mall
All in all - not bad value for money. Staff was super-nice, room was very spacious, bed excellent, free internet was fast. Breakfast - when will they learn in America to make a decent European breakfast??? It seems that breakfast is made only of chemicals and plastics...not real bread, eggs, etc...
Clean, mattress comfortable, breakfast pretty good The pillows could be better
Musty room, competent but not exceptionally friendly staff. Breakfast foods were sparse.