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Owner was very friendly and helpful. Updated rooms nice and well appointed. Free Wi-Fi, French Press coffee, fruit and cookies. Free use washer/dryer BYO soap. Easy walking distance to many restaurants and right across the street from the lake. Walls are a bit thin so sounds from adjacent rooms can be heard. Other guests seemed respectful about noise.
The management staff were very obliging and friendly, ensuring that as a group we were able to enjoy our stay by providing the use of extra space to socilaise in. The facilities were very acceptable and comfortable. Loved hearing the Tui's residing in the trees nearby.
The natural spring water spa was excellent and the beds were very comfortable I didnt like the state of the room. I walked in there and there were ciggerite buts around the place, there were small stains on the bed linen and there was rubbish behind the bedside table
The staff there was extremely friendly and helpful. The room is clean. The bathroom is too tiny. The spa area is a bit too old.
Central, good price, good amenities.
very relax at spa na
Quiet, especially seeing it was on a busy road. Relaxing spa pool The only thing was my booking had not been received by the hotel. I had given my credit card number and they had no record of it.
location, the spa and the room was ok. experenice, scenery etc it said you could buy items at the main desk. i wanted toothpaste none there and went to mobil none there either.
Hospitality of the owner and his local knowedge of tourist attractions and activities
The beds were very good and the staff member was very helpful The room was dirty, the spa was cracked and broken, all the windows had not been cleaned and a long time. for the price we paid it was not worth it. for 8 dollars more we found a better hotel across the street which was great (oasis resort) i would higly recomend!!
Spacious room, with a fully-equipped kitchen. Cooked breakfasts available for request. Reasonable price. The motel is located about .25hr walk from Taupo's beach and .5hr from downtown Taupo. Wifi internet connection available, with a reasonable pre-pay plans (e.g., 50 NZD for a week), but rather slow.
the resort staff were very friendly and helpful - the free bike usage - the view was great - the pool was fabulous was traveling with 2 older children and we got the pull out couch for our bed - was very uncomfortable.
Reef Resort is my fav place to stay in Taupo.Amazing view. Devine rooms. Pool is great. Keren and Bryan are lovely.
The management is personable and quite helpful. Housekeeping misses a few details, but nothing that would seriously affect the experience.
Location. Check in service. their was no information about anything about hotel, Tapou etc. No welcome greeting from the reception staff on duty.
The room was good size, clean and comfortable. I was not able to connect to the internet which was very inconvenient.
Relaxing & quiet. Excellent hosts ! No complaints, what so ever.
Located minutes from city shops, lake and staff (friends of owners) were very welcoming.
A very good hotel, easy parking, 10 minutes walk into Taupo, good sized room with all the necessary facilities. No nothing
The hosts were very friendly and the view from our room of the mountains and the lake were to die for. Along with excellent facilities, there was also a container of "Eskimo" lollies, apparently a New Zealand favourite. They were much appreciated.