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I particularly liked the friendliness and helpfulness of the staff and their spoken English was excellent. I felt the room was a little dated in the furnishings but the main thing was it was clean.
Overall a good hotel Fai8led to accept vat Registration therefore lost 19%
The rooms were clean and comfortable and the staff were polite, helpful and spoke excellent English. I found it difficult to locate the guest car parking area.
I had a very comfortable room in pleasant surroundings. The staff is very friendly, and the hotel is within walking distance of most city activities. The breakfast buffet was excellent.
Pool on top floor. Nope.
The quilt was not big enough for the bed when occupied by two.
Good access from the highway. Enough parkin space. Some restriction with wifi connection (only available ground floor, and 6th floor). My room (5th floor) has very weak connection. Better to confimr if your room has a good connection before your coming, if you are a business traveller.
staff was kind excelent do not remember anything
Quick and good service from the staff. They anticipated our wishes and had placed a cot without asking, which was exactly what we needed! No airconditioning, wich made the room very hot, as the windows couldn't be completely opened.
the deep bath tub offered a chance at a relaxing soak !! .. staff was very helpful and friendly.
A wonderful stay. Hotel, staff, restaurant, breakfast, all very good!
Very pretty room and WLAN available.
quiet no lift
Excellent room, excellent staff, excellent kitchen. Quiet place. I liked it.
The room was clean, spacious and comfortable and appeared to have been recently refurbished. My room was located on the third floor and that was hard work lugging my suitcase up all those stairs!! Would have been nice to have had a little help or even the offer!!!
I do not understand that this hotel has 4 stars, I sleep a lot in Germany and it is always good, this was a big deception,price was much to expensive for this hotel.
The hotel was very clean and comfortable. The breakfast was good even though there was a little bit of a language problem with us and the lady serving at breakfast
Excellent restaurant, friendly staff, clean, sensible price. Location: it is quite far from the city centre, transporation with bus not so often, especially at evening and night. Noise: next to football ground with a lot of kids yelling.
Very friendly welcome and excellent service from staff. Very good menu with local specialities, well cooked and presented at reasonable prices. Immaculately presented hotel and I enjoyed my stay better than at a major "chain hotel".
The food was excellent though a bit expensive; the room was comfortable and very clean and the staff was very nice and helpful.
The hotel room is comfortable and clean. The environment is nice and quiet. It is sweet to have some fruits placed on the table, The hotel is renovating, I think it will look more beautiful after it renovation. It seems that only us who stay in the hotel as we meet people only on the other day when we check out.
Clean, spacious, pleasant staff, well organized and helpful. Breakfast could be with a little bit more choice.
Lovely hotel, with very friendly and efficient staff. We had a dicious meal in the evening and breakfast was great. I'm looking forward to staying again.
Friendly staff. Clean room. Excellent meals
very good service; tasty breakfast
good value for money, the rooms are newly refurbished, clean and well maintained, free internet connection
Very nice place, very nice stuff, nice food. Free internet. It voul be nice to add russian TV-channels.
location - views are wonderful, dinner lovely English not really spoken by hotel staff
Beautiful public rooms, especially the restaurant. Food was excellent even though there was a private function taking place. We thought that some of the bedroom fittings (from IKEA) were not in the style or quality of the rest of the hotel.
The evening staff were very friendly and cared. The food for dinner was prepared with compassion and fresh ingredients were used. I loved how the host asked what we felt like having dinner then she made up the dishes. Room service was also very good. The Gentleman who hosted the morning was not friendly and unwilling to assist with simple matters (such as whe we at first had a bit of problem connecting to the internet; he just shrugged and say he has no idea, then walked away). The breakfast could have been more fresh and a couple of warm ingredients would have been appreciated.
Everything was great! The room was clean, spacious, and comfortable. Free wifi! Buffet breakfast was the typical buffet for Germany and was very good. We had dinner downstairs and was delicious! The staff was attentive and gracious helping us with the menu since we were "German challenged."
very nice people, good advice on the surroundings and great breakfast
nice welcome too fussy, not my type. expensive for what you get
they don't have WIFI and Visa payment is not possible
great food , good staff, good room bowling in the evening was noisy
Henry and his family (Wife & Daughter) treat you like one of the family, nothing is too much for them, the breakfast was great aswell. After arriving late at the hotel Henry made sure i was settled in my room and when i went to the bar he makes you feel so welcome,the bedrooms are spacious and kept very clean, i would have no hesitation in recommending this hotel to anyone and i will definetly be staying there again, so thank you Henry & Family for a pleasant stay and keep that Honey Schnapps flowing and i will see you all again soon.
Staff was very friendly and hotel was very clean and well taken care of. Beds were confortable (this is important).
Feels like home
On arriving our welcome was fantastic, it's as though we'd been going there for years. Everyone was very friendly and extremely helpful. Whilst there was no menu to choose from, this worked incredibly well and the food served was exquisite. Beautiful location and very relaxing. We will definately be going back. A big thankyou to all.