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The rooms were spotlessly clean and warm. A good breakfast selection and breakfast available from very early to late morning in a pleasant room. Poor lighting in the room, a twilight zone. No tea/coffee/drink facilities available in the room or the hotel generally outside breakfast hours. One of the rooms we were initially given smelt strongly of smoke and smoke smell was noticeable in corridors throughout our stay. Bathrooms were clean, but supplies were very sparce : no soap/shampoo/gel (only poorly maintained soap dispensors), towels old and hard, toilet paper supply not replenished, water pressure very poor. Not the time of year to use it, but where was the garden/terrace ?? And purely a matter of personal taste, but colour scheme in the room was rather garish (hard, glossy orange woodchip paper) !
Soo clean and confortable room. Nice personal. I will repeat it next time in town.
Friendliness, cleanliness, and good breakfast
the rooms were really nice the hotel is right off the main rode and the traffic is very loud all night and it was really hot but thats europe for you no air conditioning
Clean and neat, small kitchenette in apartment(family room) a bonus.
The hotel is clean and the staff is very friendly. Breakfast is good. Nearby Movie Park Germany. Good value for money, the hotel is situated near a busy street. Thick windows prevent the noise to come into the room
The only comment I have about the Hotal is the rooms was very hot and you had not way of cooling the room down
Good access from highway, parking, good breakfast,
convenience very very noisy. We have stayed there before but the noise was unbearable this time inside the hotel and from the trains and motorway
The kindness of staff
No special remark. Our stay over for one night was without a problem. Restaurant menu may have some ' normal ' items for younger kids. The food was never the less excelent.
Very good restaurant - and breakfast buffet
The breakfast, nice and polite staff. Nice beds, marble bathroom. The temperature, too hot in the room. Tobaccosmoke got inside the room via the ventilationsystem and via the open door to the balcony, because other guests were smoking just outside.
Price was very fair. Seems to be well located for local attractions. Decoration was tired. Wanted to stay a 2nd night, but price had doubled because of trade fair.
close to nearest cities; nice lobby; worse than other hotels of the same network poor reception service and help; old and not to clean common spaces and rooms; inaccessible sauna hours
The hotel was all that could be asked and it has all the facilities that is required for a business class hotel. Pleasant and helpful staff together with a clean and well equipped facility. For my purposes the hotel was a little remote since I relied on public transport
Nice hospitality, reception service, welcome letter + beer Non-smoking room vs smoking one
Central location, very helpful staff room was a bit noisy
Nice little Hotel - now a 'Tulip' group hotel. 2 good large rooms for our family (2 adults + 2 kids) and a low price. Only bar meals available.
One of the few options (if not the only one around the area) to get a family room! Staff at the front desk
The sign over the hotel says The Tulip Hotel and it took us about an hour to figure out that it is also the Arcadia. Very annoying.
Mattress was a bit like a trampoline.
The beds were king-sized and de rooms were very clean. The personnel was very polite. Unfortunately the refridgerator didn't function properly.
They did not apply any discount considering their facilities were out of order (gym and sauna), and there was no much value for money.
Friendly staff. I was allocated a room that already had a guest so I had to go back to reception to sort it.
it is near construction area which makes noise in the morning
Hotel is open 24/7, no elevator and no bath. Hot and cold water interfere annoyingly while showering. Entourage is perfect though, personell is very pleasing and we had a very good sleep. The bed was 2 separate beds and blankets. I like to sleep in a true 2 persons bed.
The room was very large which came in very handy with two children. Breakfast was excellent, vedgetables, fruits, scrambled en boiled eggs et cetera. Would definitely stay again. The only con was that there wasn't a double bed. Instead two separate beds.
nice family hotel, a good breakfast for an acceptable price
Excellent and helpful staff provided a lot of information, also knowledgeable about surrounding cities and where to find specific places. Great breakfast! Out of all the booking.com hotels we have had, this was the best in this class. Everything worked.
Excellent location. Lovely helpful staff.
Size of room. Location (close to area I was working in and also within easy walking distance of nice bars and restaurants). Easy parking. Friendly staff. Single beds rather than a double. No air conditioning. Poor lighting in bathroom.
staff so gentle and good person, amazing position for a tour of the city
Personal attention, prompt reply/ timely arrangment.time to time we used to get complete options on financial implications before we undertake local /outstation tour. This made our trip more comfortable. No complaints.
Good location and great service. The restaurant had a great atmosphere with authentic food and well priced.
Friendly staff. A 4 star hotel with no evening bar or restaurant is not acceptable, especially given the cost of the room. Either provide these facilities or downgrade the hotel to a more realistic 2-star rating.
Very good breakfast, good service
The staff was very kindly and the meals at the hotel were excelent. no
Clean, staff very friendly and the diner was excellent. Best meal that I've had in a while. None
Very friendly and forthcoming staff (it is a family run business and you feel it), very clean, big and comfortable room and a spacious bathroom, excellent breakfast and a very good restaurant which is worth visiting even if you do not stay in the hotel. They also have their own sauna, small, but very good. The hotel is near a rather busy road and you can hear it.
Settings are great. Lack of English language reading materials and signs. No free Wifi.
We where well taken care of. The staff was very much helpful with our requests for help and guidence. There was big, bright and clean rooms. The restuante in connections to the hotel was of verry good quality. If we need to travel to Dorsten another time we will use Hotel Albert.
It was clean and tidy and in a good location. I was given a smoking room and it really smelt terrible. I asked to be moved but they were fully booked. Did not sleep very well due to being in a smoking room and a room overlooking the main road which was busy. Be aware when booking that they allow smoking in this hotel and it really does smell like a stale ashtray
Located on outskirts of Dorsten. Staff friendly & helpful. Clean. Good breakfast but bad bed and worse pillow! Only one very flat uncomfortable pillow per person and bed was very hard
The staff were extreamly curtious and helpful. Check-in was effifient. The room was clean, spacious and comfortable. The restaurent was good with a friendly atmosphere and the food was excellent Nothing
Nice breakfast included. Attached restaurant. Hotel is clean and kept up very well. Located in a nice area. No ice available, A vending machince for cigarettes only no water or softdrink vending machine. No coffee available until 7:00 am breakfast. No airconditioning. Lots of traffic noise during daytime.
The staff is awesome! Always friendly, polite and helpful. The rooms are modern, big and well equipped. Breakfast is great. Fast moving traffic in front of the parking lot exit. The high brush makes it a little tricky at times to get out.
Easy to find - close to Movie Park Germany The fourth bed at the family room was insuficient
Large room and friendly staff Restaurant not open mid-week
Location it was a little out of the town of Dorsten
Enjoyed the comfort and coziness of the hotel. The owner Guiseppe was friendly and accomodating. The breakfast was fresh and good for the low price of only 6euros each and served in the quaint dining area. We are a family of four and everything worked out great....would stay again and recommend to future patrons as well.
Very clean, friendly staff.
Very helpful staff
Clean,peaceful,fair price. The room was triple but there were only 2 proper beds and one retractable armchair not so comfortable for sleeping.
Very nice well laid out clean and comfortable room No lift made it slightly difficult carrying heavy cases upstairs but not a massive problem
Breakfast not up to the standard in similar hotels in Germany.
Central place Hard to park
Clean Far away, middle of no where
Ok for the cost. Great Italian resturant right up the street. No parking. The room smelled bad from the smokers in the hall.
Rooms were clean. Staff was very helpful Rooms did not have soap
location, low price, clean, good service
Leaving it - see below. It is many, many years since I have stayed in such a dirty, noisy and unwelcoming place. The first room was filthy, the carpet covered with doghairs and obviously not hoovered for weeks. The bathroom had no window or air vent and was damp, mildrewed (shower curtain was black with mould). On comment, we were moved into a better room, but still unhoovered. Vastly overpriced for the poor standard.
Wireless lan Hot Spot available Free soft drink & tee Excellent breakfast buffet Clean room and bathroom + shower Room interior & bed not so nice
Location - in the city center. The apartment is good for 4 people, as there are two bedrooms (also good value for money if at least 4). The living is also useful, and it has a huge terrace if you want to spend some time in the open air. Breakfast was ok. The staff from reception speak English and they were nice and helpful. We could not find the hotel's parking (if any...). So we left our car in the public parking, which was ok (and cheap for 6 euro for 24h), but is was kind of far from the hotel so we dragged our luggage through the city center. After that we discovered that is no lift into the hotel. Also, there is no 24h reception, so you have to use codes and keys to get inside in the evening. The apartment needs some work inside, looks old and used.
Central location No lift
I liked that the hotel room was very clean and the beds were very good aswell The breakfast, in my opinion it was poor and inpersonal, I like to have breakfast in a comfortable room with people serving, instead we had it in a cold and empty room, there was nobody to help at breakfast and when I asked why we didn't were allowed to have breakfast with other guest, a man who worked there, shouted to us in bad English " breakfast upstairs, upstairs". Very rude. Another thing is, when you travel with children there should be something to entertained them, like t.v. for example....we had t.v but it was very expensive to use, this in my opinion is ludicrous, it should be free like in other hotels even the cheaper ones.
clean family hotel with good staff and a very good italien/greek restaurant.
I liked everything. The parking outside the door, the exellent restaurant, the atmosphere of the hotel and the staff that spoke english.
having a restaurant attached was helpful as it is not a particulary nice area so we didnt have to leave the complex
Good basic facilities. Good beds. Friendly staff. Clean. Good continental breakfast. Parking at back of hotel is isolated. Long gravel ramp to reception difficult with luggage. Access to rooms is via open balcony.
Quiet area. A lot of space in the hotel, that you can use. Two seperat bedrooms.
-Some of waitresses can speak polish.
friendly staff, good restaurant, Aldi shop towards hotel no air-conditioning
Rooms on groudfloor come out on terrace, rooms on other floors come out on corridor outside. If curtains are open, people look into the room.