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Spacious room, very freindly and useful staffs, and nice view.
Very central just a few minutes from bus stop.Airpot bus stops there on the way from the airport. Staff friendly enough, clean room & bathroom good hotel quiet expensive as with everything in norway
Nothing! Very-very bad service when I arrived and check-in. Awful!!!
Nice view of the city and ocean
We liked the comfort of the room. We did not like the location of the hotel. Although it is located in front of the the sea/fjord within the harbour, it is not possible to guarantee silence and calm, especially during the night, mainly because there is a lot of professional activity on the cargos and the boats which are also supposed to get benefit of the same harbour. Because of that and consequently, it is not possible sleep.
Very friendly staff. Good location in the city centre. Easy to find public parking nearby. Booked single occupancy through booking.com. My credit card was charged for double occupancy for the whole stay. When complaining it was insinuated that I had had an extra person in my room. Case was solved when the "right" person was put on the case but still not a good approach towards a regular customer. This was the second time out of the three last stays booked through booking.com that the hotel "messed up". Previously they were overbooked and I was transferred to a different hotel (and not one of my choise).
Booked 2 rooms and only 1 room was available on arrival. Booking ref. 117.004.453. Spoke with Julliette on 1st September and am awaiting confirmation of compensation. This was a business trip and the two guests had to share a room
Good location right next to the Hurtigruten terminal - not far to walk. Breakfast was good. Not much character.
Hotel location is very convenient in city centre.
Friendliness of staff. Free high speed wireless internet access with very easy access procedure. Hotel has perfect location in city center.
Next to port Hotel room took ages to clean before I could have it Arrived at 9.30am but could not have room until 3.30pm!!
Its location close to the city centre. I stay at this hotel practically once every month. This was the second time in a row they tried to charge me more than the agreed upon price through booking.com . This is not good.
Good location, excellent staff, great value for money. A great experience in a fantastic location.
Nice room, very good breakfast, friendly staff, they found no reservation for me, but still managed to get me a room. I really liked that.
Location was good Two bad single beds pushed together does not make a double bed. They couldn't sell us any water in the bar, reception, restaurant or shop and there was nothing in the minibar.
Location in the city, on the harbour side next to the centre
quiet location, nice view, very good breakfast
staff were very helpful and friendly and helpfull close to the shops and within walking distance to the centre lovely view of the harbour a pool would be a nice addition
The hotel did not accept the reservation from booking.com, and I had to make booking.com talk to the receptionist by phone before we got the room.
The room was really nice and cute. All this fashionable design makes your stay pretty comfortable. The hotel has a perfect location and rooms a terrific siightseeing: we could see all the city center from the bed. Desspite the breakfast was quite tasty, it was a little poor on variety.
Excellent design features, lovely rooms, very helpful staff. Food and drink is very expensive, mainly due to the GBP exchange rate.
Friendly employees. An excellent site. Tasty kitchen at restaurant and a good choice of wines there was no case in a room
A charming gem right in the best spot of town. Everything follows...
In the city centre Litle space (not roomy)
Location Very small room, and almost complete lack of storage facilities (small closet without shelves and drawers).
We did not get the room we had reserved months in advance (we had reserved a de luxe room and had a standard room which was very small). The rate was adjusted only after we brought that to the attention of the staff.
Good breakfast / Horoshij zavtrak I booked double room sea view – the room is very very small / Ja zakazival dvuhmestnij nomer s vidom na more - ochen ochen malenkaja komnata
location, big room, ´art nouveau style´of the building, breakfast. nothing
Spacious double room, central location just a few hundred meters from the canal, bus station and cruise/ferry services. Breakfast buffet was good with freshly baked bread. A little noise from the street when local bars closed but only for a short time (had a room on 3rd. floor toward the streets)
They gave us 2beds instead of the queen size bed that we booked but as soon as we complained they upgraded us to a junior suite. No room sercice
The hotel has an excellent location in the middle of the city. The staff was helpful to us and I would recommend this hotel to others.
The room was very small and does not seem like good value for money.
Prime location and great included breakfast. Staff was friendly and spoke english well. Breakfast ended early at 9:30, and the room was minimalistic. Bathroom looked like my high school locker room shower, but did the job all the same. Some things in the room were not working like the mini bar/fridge.
I have stay two night and when i came back home i could see two different prices which i dont understand
Central location, very friendly and helpfull hotel staff. Big rooms. Good breakfast. Very bad beds,very old with very bad quality according to the value for money.. We booked double room which it had 2 separate single beds instead of a big double one as we thought. There should make a renovation, the furnitures are old and the decoration is "tragic".
Excellent location, very good restaurant Only one elevator
Staff were helpful The hotel badly needs updating.
Good location. Helpsome staff. Nice price. Intenet conection not working. Allways bad!!
Staff was professional and quick Room was not very clean and looked worn
Please write at least 15 words
Very central location in city center. I got a pretty big room. Friendly staff. Hotels webpage says all rooms will have been refurbished at the end of 2008. The information on the hotels homepage is *not correct*. We are now entering 2010 but I got a very worn out room. It was definatly not renovated. Furniture was very worn out, scratches all over, holes and stains on the sofa, walls should be repainted and holes from old fixtures should have been sealed. When I tried to sit down in one of the chairs the back fell partly off. Rooms cannot be very insulated as you can hear everything going on, even conversations out on the street. If you stay during weekends you will experience a lot of noice all night long from the establishments nearby as well as the pub in the hotels first floor.
half of the hotels seems to be renovated and the other half is not. I was staying in the non-renovated room, but it was big and had a good view, so it was OK. however, a smaller room with worn out furniture certainly would not make for a comfortable stay.
Location, facilities, breakfast, staff and price, everything was ok- Horrible beds!!!!too soft!
very good location, very nice food. I love the snack which we should make by ourselves during afternoon tea so much! Anybody know the name?
Beautifully recovered old building by the water. Nice spacious rooms. Included breakfast and dinner is a makes it a good deal!
Location right on the water. Easy to walk around. Reasonable choice over breakfast; helpful staff in reception to arrange everything. The room was tired in décor; dirty floor; leaking bath taps and broken bath plug meant bath full and almost flooding etc. Signs of neglect overall or just a room needing attention? We told reception who were keen to address the problems. Breakfast was OK but rather overwhelmed with coach parties which is not what we expected in a hotel branding itself at the top end.
We loved the hotel and its look. It is very well placed. The staff were polite. One gentlemen at the breafast service was very friendly, the others ok. Good internet service. Free breakfast but also free supper which was great....! Sauna and steam-room (although the steam room wasn't working). we had twin beds (and not a double) so we moved them together. when we moved the beds there was quite a lot of dust and bits on the floor so we would have expected them to be hoovered up but they stayed there the whole six days we were there! the only down point.
The best location in the city, good view, big comfort room. Empty mini-bar, old and dirty furniture and decoration. This hotel is only 3 stars, not more.
very comfortable and good location, but a bit pricey
Homely, and the waffles and supper were a very welcome and unexpected bonus.
Great location, perfect design, very comfortable rooms Overprized
It is really very well located, center of the city .... everything was ok
The location was very good, and the free afternoon buffet was also very good.
berakfest. no aircondition and it was hot. The internet is not free!!!!!!!!! even we got sometime for free, as all other places we were in Norway.
Large room, free wi-fi, afternoon buffet includet in room price
I liked everything: very polite and warm staff, good service, comfort, very good location and other, but specially I liked the pictures on the walls.The picture at the window in the restaurant is so beautiful... Other pictures too. As a small picture gallery... Thank you for everything.
Best Western Baronen Hotell is a really family friendly hotell. Play room is fantastic and fits to children of any ages. Rooms on 3rd floor: №322, 323 are very large and wonderfull! It's possible to have free coffee in the mornings. Rather big distance to Ålesund.
The Staff were helpful. The hotel, while clean, was old and the decoration out-moded. The price of the room was too high in my opinion. I would not stay there again with other viable alternative. I paid 1205 NOK and would grudge more than 900 NOK. The Best Western Group have recently taken over this hotel from Norlandia so perhaps things will improve.
The rooms are clean. The corridors are dark, old, and a little bit dirty.
Room was very comfortable, staff was very helpful and breakfast was on average. Not close to downtown, you need the car to visit the city
big rooms, good location
Good breakfast, pleasant cheerful room with a reasonable view, helpful staff. Kind of strange to find a hotel built on top of a supermarket, but that did not affect my general positive experience of my one night stay :)
The location was perfect because we visitted Sommerfesten at Giske. The idea putting Kiwi into the hotel building was very good thinking ;)
the staff was very good, no problem and nice. the location is very nice for ppl who like to go in the nature and mountens. And its very close to the airport. like 5-10mins taxi. Bar was not open in sundays and mondays... thats bad. it would be nice to sit in the bar and drink one congac when you have weekation.
The staff was very kind. The rooms confortable. The bus station to Alesund city centre was just down the street. We enjoyed a magnificient sunset on the sea. It's outside Alesund 20 minutes by bus.