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Very modern. Very clean. Quite original so it changes from the other hotels ! I had the opportunity to go over there because of a promotion. Let's wee when it will the full price... The restaurant is not really a restaurant but a luxury cafeteria. Good, but not a large choice.
Nice location in a suburb of Apeldoorn and we enjoyed a day trip through beautiful woods into De Hoge Veluwe national park and Kroeller-Mueller art museum with bicycles hired at the hotel. The restaurant was crowded and busy during the buffet dinner time, when many people form the town seemed to come to enjoy dinner. This proves how popular the place is, but it would be better for the hotel guests to avoid that time as the staff seemed to be very hectic and too busy to take enough care of them.
the room was just fabulous, real good value for money! none
Food,location,room,service was excellent ! The service was very good but not excellent.
Great location and great food for an affordable price The restaurant was understaffed during diner time, getting a drink or the bill took longer than expected.
Easy to get to and park Would like a mini bar in room
Breakfast was very good; and large room. far away from the city
The hotel is very modern and very well equipped. The family room we got was really amazing and large. Excellent value for money. No refrigerator in the room. A bit strange for this kind of hotel.
The breakfast buffé was astonishing, the atmosphere was very cosy, staff very friendly. Would definitely come back again. Open bathroom idea not extremely appealing to me.
location is good. Yes, service was poor, staff not well trained, food quality was barely adequate but service in restaurant was very poor
room was big, clean and very pleasent. hotel is located 2 min from central apeldoorn and close to several attractions in the area. nice swimming pool. sports room is small, not many instruments
Was ok, not very surprising, no too bad
Greeted with a complimentary drink for each of us. Caution: They automatically add 13 Euro x people x days stayed to your bill above what you agree to on booking.com. However, once I made them aware on day one, that no meals would be consumed, they happily removed the charges. We stayed there to have a somewhat local (40 min trip away) to Walibi World Amusement park. About the park... I have a 13 year old and when we first drove up to it, combined with the low fee of 26 Euro for an adult ticket, we didn't expect much. We stayed from opening to close, and had a blast. If you like rides, I recommend that you visit Walibi World if you stay here. Overall great experience. Especially for the price.
The hotel was warm I found the some staff were not very helpful at all. The room was not always clean and at times had not been cleaned at all, the bed covers just pulled up but not made underneath, the floor was not vacummed, towels were not in the room, was just generally not clean. To have to go and ask for towels at the reception was not good and then to be given them to take back to the room was not acceptable, they should have been taken to the room by your staff, after all I was the one on holiday not your staff. Our stay was not a pleasant one.
the lounge, it was a nice place for a drink with the fire place, cosy. the beds (2 single beds instead of double), when we asked for it it couldn't be changed.breakfast was poor, less choice
Breakfast was very good
The staff were very hospitable and friendly. Which helped made our stay very enjoyable. This was made even more so by the provision of hot drinks during the marathon (the reason we were staying). and especially by the member of staff who stood out in the cold giving the drinks out. Many thanks.
Central in the city It's not a 4-star hotel, it's not clean and the breakfest is expensive!!
Good workers The room was cold.
Well situated and easy to find. Very convenient for visiting Het Loo Palace.
Location and amenities
The availability of sauna, swimming pool and steam-bath. No air conditioning. Usually not a problem, unless it's summer.
Despite a latish arrival the staff were very welcoming and helpful. Room service was quick and delicious. We both slept well so the bed must have been comfortable as well. The included breakfast the following morning was most comprehensive. All in all great value for money. Didn't really have time to find any faults as we were only there about 10 hours!
a very pleasant clean comfortable hotel with a good restuarant and friendly effecient staff.
The hotel has very well appointed rooms and a very fine restaurant. The indoor pool on the top floor is a very nice place to relax. It is very handy for a visit to Palace Het Loo
Staff helpful, room clean and very comfortable with excellent bathroom. Good swimming pool and roof terrace Great breakfast/ easy free parking
We arrived very late and were still served dinner. Flexible service. Good food. Good shower, very clean bathroom. Good bed. It's a long walk from town centre. No cash machines in the wide area. Of course, this is just a downside of the hotel's great location.
very comfortable, relaxing and quite place
Very pleasant and peaceful location. (Bit out of centre but right next to Het Loo palace and good bus service or bikes to hire at hotel.) Excellent room, sunny balcony, lovely bar terrace, good size swimming pool. Excellent VFM at weekend break rate. Top notch breakfast. No but please note that the bus to/from the station to this hotel is number 10 (ten) not number 1 (one) as on info provided
The hotel is conveniently located near a bus stop, which allowed us to take public transport to the Kroeller-Mueller museum. The staff is very helpful and friendly, and restaurant is also quite good. The swisscom business center was clunky and expensive with a printer that did not function. The hotel staff did their best to make up for the deficiencies. Given how ubiquitous the internet has become both for business and for personal use (e.g. Facebook), the hotel really needs to update its approach to this technology.
The brekfast was delicious hotel is very ok for me. I will recommendate this hotel to friend and also I will visit it again :) Thank you
Good layout, our room (a corner room) was spacious and well lighted, same with the restaurant, the park around the hotel is beautiful and it is right in the forest. It is also very easily accessible from the A50 highway. It is close to the highway and trucks are carrying on all night - if your room is on the highway side and you have sensitive ears it can be a nuisance. The bedding is very warm and because of proximity to the highway it is not possible to ventilate the room as that would only increase the noise level.
housekeeping need improvement.
Very helpful staff. Clean rooms,nice and quite. Lovely wood area
breakfast was OK It was not worth 4 stars. It was more a holiday camp with conference facilities. Website is very misleading. Rooms were not clean and dirty towels and waste were left between the trees. Sorry
very quiet, perfect;
Quiteness of the Place The hotel is composed of a number of separate villas scattered in the forest so you need to have few minutes walk to the restaurant and other facilities. Each villa is made up of two floors with one room in each floor. The nearest bus stop is around 10-15 minutes. There are no nearby restaurants, shops or any kind of life at all. It is really scary quite place.
peaceful, right area, good bar food & service They offered a room without terrace before I reminded them we had booked a room with terrace.
Beds are Really good Nice and quiet location of the rooms Breakfast definately was not worth Eur.17.50
The price and location is good. The bathroom is poor.
Excellent hotel in picturesque woodland setting. Very good facilities. Room quiet, clean and comfortable. Good restaurant and also very extensive choice for breakfast. It was very warm during my stay so air conditioning in my room would have been much appreciated.
supply of coffee/tea during breakfast
I particularly liked the layout and overall concept of the hotel and leisure complex. The restaurant also has a very nice atmosphere. The only critisism is the rather steep and narrow stairs to the accomodation level which might be a problem for some guests
Location. Quiet. Charge of €10 per day for the dog. When questioned about this, the hotel had to admit that the charge was for vacuuming the room each day. I consider vacuuming the room each day part of normal hotel procedure. Hotel did refund the charge after we complained about it. In general we had to push the cleaning staff to clean the bathroom each day. Not something one expects in a hotel of any class let alone one which advertises itself as a high class hotel. The following comments apply to Booking.com, not the hotel: Room is advertised as double with terrace but had twin beds. Hotel told us there are no double beds at the hotel. Hotel is advertised as no pets allowed but pets are allowed.
I really liked the enviremont with nature around the hotel,its quiet and peacefull like am a bad sleeper in general but not at the fletcher hotel,slept like a rose .Had a good stay and the price rate is very good compare for what you get . I would say the dark halway to the rooms upstairsfelt a bit unconfortable,like there was only one light that switched on in the whole corridor.
A wonderful old house ( the white) but in very poor condition, a shame.Too expensive. Restaurant too expensive and a very short meny, but the food was nice.
Nice setting in a wood, the environment invites you to walking or biking During of our visit, high temperature not appropriate airco and ventilation. Hotel is not any more "state of the art"
They had expensive and not very expensive rooms available, for me the room was exceptional value for money while still being very comfortable. The staff were very helpful and their english easily understood. Due to the heat, the mosquitoes woke me up at night and there was no bug spray in the room.
The hotel was very nice, nice nature, very calm...
The location is perfect. Due to a wedding downstairs it was rather noisy
Good, will stay there again.
nice room, very friendly staff, you feel like at home
Interesting concept of rooms representing cities around the world. Nice area, scenery. Very quiet and relaxing atmosphere.
Very good room. I recomend it.
nice idea with rooms in different style, owner very friendly
big and lovely rooms. the owners of these family hotel are very nice and helpfull. they just need to handle their employees better.. no phone in the room, no wireless connection on the second floor rooms. we found some hair remains on our bed and in the shower. the cleaning lady opened our room door at 11:00 and gave us 15 minutes to get out..
The kindness of the owners, the breakfast variety, the confort and space of the room and the general sense of being at home.
we were on the quiet site of the hotel the breakfast was very basic, the key was kept on a place that every one could pick up the key. so we kept the key of the room with us.
super friendly atmosphere with great food
friendly staff, quied countryside, very nice atmosphere to family escapade, location closed to interesting places in Holland
Food was good, service good, staff communiocated well, overall satisfactory visit. Bedroom had the smell of stale tobacco, previously someone had been smoking in the room.
staff was nice and helpfull. decent bathroom for the price you are paying. not very clean, spiderwebs everywere. We asked for a quit room with our booking but got a ground floor room right next to the entrance and outside terrace. The staff was helpfull to change rooms, but the only other room left was extremely moist and smelly, very unhealthy. So we had to stay in the original room.
Friendly staff, quietness of the location; nice breakfast. Room interiors and common areas look old fashioned, but still ok.
peopel were very accomodating. Sigaret smoke in the office, hall ways and reception area.
very nice room,huge bathroom and excellent breakfast
nice room, very good bathroom, good restaurant
Very well maintained comfortable rooms. Pleasant staff. Very good restaurant and free internet and parking. Will defintely come back. Lots of free car parking but had to walk 2-3 minutes from hotel as there was a conference on.
it is a family run hotel and everyone was very nice and very kind. Wonderful people! breakfast until 10a.m. would have been perfect.
Tranquil in all rspects Directions poor !
Surroundings area is gorgeous. Yes.It was very cold in the room between 02 am and 07 am when Ieft it.
Great hotel staff, lovely country side.
great breakfast, beautiful environment, great cycling opportunities small room and thin walls, you could hear everything, stinky bathroom, there are two blocks, we stayed in the older and cheaper one. But not as bad as it sounds. You get what you pay for.
Friendly staff, nice location, free of charge internet access, good breakfast with warm breadrolls :D
family run & very pleasant. They were very helpful to my husband on a mobility scooter.
The staff were very friendly Difficult to find.
It was a fine, but unspectacular room. Breakfast was ok. Free parking was great. A doable walk to restaurants. the owner gave a great recommendation for the nearby Chinese resaturant.
Helpful and courteous staff, great breakfast, free Wifi, warm and clean room.
The staff are super respectful. They ask you after you arrive if everything meets your expectations.
Hotel Berg en Bos is a little gem of a hotel for someone looking for basic accommodation at a good price. We were greeted at reception with very friendly and helpful service/information - this immediately made a good impression. The standard room was quite small but perfectly clean and more than sufficient for one night. There was a little bit of noise through the wall at our heads when our neighbour settled in for the night, but it was in our impression a very quiet hotel overall and we were not disturbed by other noises/guests the whole night.The bathroom was on the older side, but again clean and perfectly functional. The breakfast was a pleasure - nice atmosphere and lots of choice/quality! Would definitely stay here again!
The hotel staff was very friendly and helpful. Thanks for everything.
small, cheap, breakfast ok room was very small and very basic (comes with the rate), wifi internet access not suited for Apple computers
very good breakfast room was very small, but not a problem just for one night
I was just soft bed for sleeping for me.But nevermind.
Very nice little hotel, excellent staff, and nice breakfast. Rooms are small, but are advertised that way.
I loved the staff. They were extremely helpful and accommodating.
fantastic evening meal, excellent parking facilities.
The hotel was comfortable and not noisey
the attitude of the staff,and the car parking,position easy to find,
everyone were very helpful and friendly and location very central no, it is a real family hotel in nice surroundings.
Good value for the money. Nice terace. No Airco
The testimony to our satisfaction with Hotel Smittenberg is that we have now stayed there four times on our car journeys to and from Scandinavia and we have used it as a link to travel from Hook of Holland and also from Ostend, Dunkirk and Calais. It is very convenient, it provides us with good value and a 'no nonsense' service and the staff are friendly. We look forward to using it again and would not hesitate to recommend it to others.
Breakfast was great!!! Noisy and couldn't keep our windows open as is wasn't secure
Near park De Hoge Veluwe
The location is excellent, and the food in the food in the restuarant was good. Room service was the worse I have ever had. The room was poorly serviced and then the staff left the door to the room wide open for all members of the public to walk in and out at their wish. Very poor security.
comfortable beds ,clean room not suitable for people with walking difficulties as no lift and quite a few stairs .no ground floor rooms
I really liked the hotel, because it was very close to the citycenter of Apeldoorn,also there was a busstop around the cornor for going to the trainstation. The hotel stuff was nice and helpfull, my room and bath were beauty (really good bed!) clean and fresh refurbished. Breakfast was good. none
Liked the location and the friendliness of the owners. They were extremely helpful
it's very really good Hotel when I stayed 10 days in Holland. Nice and Frandly service. no.
Very friendly greeting on arrival. Helpfull staff re local ammenities and places to eat. Clean airy rooms and excellent breakfast. Would certainly stay again if in the area. Though not a problem for us we did feel the stais to the second floor rooms were a little steep and narrow. this did not diminish our enjoyment of this hotel.
This is a beautiful, well cared for, period hotel, with friendly staff. All the rooms are very comfortable and well decorated, and the location is tranquil. It is quite near to the Het Loo palace, in an area with beautiful houses and avenues. It's not a dislike, it's more mild than that--the hotel was much further from the station than I thought it was, so it would have been nice to know that the Berg and Bos bus stopped directly in front of it. If this information was included, I didn't see it.
We could easily walk from the train station. Room was small but clean. Staff very friendly and helpful.
I was very pleased to find a non smoking hotel. The service was friendly and helpful but never obtrusive and the buffet style breakfast was superb. The hotel was in a quiet street but within just a few minutes walk from the centre.
The family is very friendly and helpful. The chance for a drink at nighttime before retiring to bed.
The hotel was central to the city and just a short distance to Het Loo Palace. The breakfast was good.
Very friendly welcome, good recommendations for restaurants and visits. Excellent breakfasts and spacious rooms.