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The $$$ was right. 4 stars Not good enough signage outside. Marquis not lit.
Having to pay for internet connection. The breakfast was overpriced.
location was great for us. the staff was very nice and friendly. parking not adequate. we also would have liked a hotwater kettle in the room to make tea. quite common all over the world.
Good location, good sound-proofing, excellent breakfast buffet, good value for money
Nicely located at the edge of a little park. Great breakfast. Hard beds (good thing). Ideal for a few days visit to Moviepark Germany. Only one farely thin blanket on the beds, but they brought an extra blanket when asked.
The location and invironment around the Hotel Service in Restaurant can be improved. We waited a very long time to get our Salad, afterwards our Main Coerce and finally to be allowed to pay.
Staff were super friendly and breakfast buffet was great. The room was nice and comfortable as well.
The Breakfast. The decorations.
A nice hotel with a cruise theme, was pleasant to stay at. Although I didn't have breakfast I stayed with some friends who had and the buffet was really grand. The bed mattress was far too soft and the blanket was a tad too short. No minibar in the room. Waited about half an hour for a waitress to take my order at the bar when I arrived, and there were only 5 other customers.
Good value for money, in a quiet area of Recklinghausen, in between some sport clubs. Okay for 1 or 2 nights if you have to be in the area. I would not recommend for longer stays or holidays. Good free parking facilities. Surroundings not very attractive, limited in-house facilities.
Very good restaurant - and breakfast buffet
close to nearest cities; nice lobby; worse than other hotels of the same network poor reception service and help; old and not to clean common spaces and rooms; inaccessible sauna hours
The breakfast, nice and polite staff. Nice beds, marble bathroom. The temperature, too hot in the room. Tobaccosmoke got inside the room via the ventilationsystem and via the open door to the balcony, because other guests were smoking just outside.
No special remark. Our stay over for one night was without a problem. Restaurant menu may have some ' normal ' items for younger kids. The food was never the less excelent.
The only comment I have about the Hotal is the rooms was very hot and you had not way of cooling the room down
convenience very very noisy. We have stayed there before but the noise was unbearable this time inside the hotel and from the trains and motorway
Good access from highway, parking, good breakfast,
The kindness of staff
Price was very fair. Seems to be well located for local attractions. Decoration was tired. Wanted to stay a 2nd night, but price had doubled because of trade fair.
lovely setting and beautiful hotel. We were placed in the rooms in the old stable block, bit of a maze to get there but once you did room was excelent. Breakfast was good an eat in the restaurant (which is not the largest). All staff were excelent and most speak good english. The only down side toi the hotel is the golf club attached which does mean the the car park which is not very big does get full, we managed to bag the last parking spot on all 3 times we returned to the hotel. Plus the chuirch in the town does ring every 15 mins and on the hour lets you know the time.However i would have to admit that you dont always here it
Very lovely setting, couldn't fault the hotel, very good value.
Staff were extremely efficient & friendly Fod & drink excellent The church bells on a Sunda morning start at 6am & continue on the hour,make sure you have plenty of Weissbeer the night before!
The staff were friendly & acommodating @ all times. The surroundings were beautiful ,the golf facilities were very good,unfortunately we did not take our clubs as it was hard to obtain a tee time prior to travelling. The room were huge & the bed luxurious. The breakfast service was a little slow but we were last to breakfast most days.
Castle and atmosphere Wait staff could have been more friendly
Nice castle style hotel. The breakfast buffet is good at staff was very polite. Fresh eggs are made when ordered. Noise from people in other rooms, no sound proof doors/walls. Dirty carpet in the room A hotel of this type should have spa/fitness/pool, but these features are missing.
This Residenz Hotel is a combination of a retirement home and hotel which gives it a strange atmosphere. Breakfast and dinner were very nice.
i liked everything about the hotel!!!
Very friendly staff, good wellness ctr, big well designed rooms, easy to find, overall very happy with my stay.
Facilities were good. Rooms were spaceous. Spa, swimming pool and sauna were well managed and very clean. Breakfast menu was comprehensive with a lot of choice and good quality food. Mixed quality of staff. Poor wardrobe space in the rooms. Slow lifts.
Large sized room Internet WIFI connection is too expensive!
The friendly people which are workin there
Very friendly and helpful staff. Fantastic location close to all shops and places of interest in Recklinghausen. Restaraunt was managed seperate from the hotel, and we were not able to charge the evening meal to our room account.
very friendly staff very nice,clean room
the large room they provided me for three people
breakfast, styl, location not free internet very bad, not kettle in the room,
very nice and helpfull staff. Nice to wake up with the 'old fashioned' sound churchbells that rang from various towers in the village,
Nice location - right in the center of the city, well-manured staff. I really enjoyed my staying there.
This is the best Best Western I have been to, beautiful building, nice room with big bathroom, very close to city centre. Full parking space in front of the hotel.
Very nice location. very compliant staff. good food and variety. Moat was very nice and main building. facilities very good The on line system not carrying out requests!! The room should not of been advertised superior as it most certainly was not. Even as a three star I am unsure it would fit that description. Should of been informed that the double bed was two beds put together as my partner and I being a young couple in love found making love an obstacle course as the beds kept spliting and us falling through!!! Had I known I would of booked one double bed not two odd sized beds put together. I am not sure whether I would stay again because of the room I would like to see what better rooms were on offer.
Very special place Humidity in the room
Please write at least 15 words
Great atmosphere, extreme friendly staff
Very beautiful castle, in an ideal situation to visit the area of Munsterland and its castles. Very nice room in the central building of the castle, comfortable and spacious. Excellent dinner, breakfast and service. Easy to park and free of charge! Better information on the location and services related to the fitness facilities and swimming pool is needed.
Good location in the city centre, close to railway station, public transport, shops, restaurants etc. Parking directly in front of the hotel. Staff was kind and helpful. I had requested a room at the front side, but was given a room at the rear side of the hotel. Changing over was no problem, however (it was extremely quiet over the weekend I was there). Hotel surroundings have gone down quite a bit over the past few years, with many shops closed or for rent.
in de center of city.
A city hotel offering value for money to the business man.
This hotel location is very suitable for travellers - the center of the city, near large shops, stores and restorants. The rooms are very noisy - there is the bad soundisolation.
very clean and comfortable room which was of a good size. 4 minutes walk from the railway station yet in an area which is decent and quiet. The room and bath were nice and although simple not basic. Good value hotel. none.
The staff were really lovely - very kind when we had to check out late because my partner was ill. The breakfast was great. The bed was really comfortable and the room was very clean. Only something small - would have loved to have tea/coffee making facilities in the room!
The evaluation for the hotel in consideration for the fare is good. If I want more convenience, I should pay more.
Extremely polite and forthcoming staff. The kitchen was servicing a special event when we arrived; nevertheless we have been offered an excellent lunch. The dinner was also excellent, the cuisine of this hotel is remarkable. It is very clean, well maintained and the place is very quiet. Nothing that we did not like; the hotel is a bit far from the city, but one enjoys the nature.
friendly staff, but obviously run on a budget.continental breakfast was just adequate with insufficient bread rolls.
Very quiet place Nothing
The owner is nice,this is my second time to live there. they gave me the better room than last time.
Both the quality of the evening dinner and support from the hotel staff was excellent
Clean, comfortable hotel next to the Church. The bells in the morning where unexpected but not unpleasant. Food was good with an excellent breakfast.