The staff is very helpful and friendly. Location is great to City. The shower tubs were not good ( Room 70). Shower splash wall is dangerous. Do not stay in place and have to ber hold by hand during shower. Breakfast selection is very limited .
Pleasant staff and reception. Great food and lovely breakfast buffet. Close to all the action near the waterfront and Maritime Museum. Would use again. No lift for the rooms 1 to 14!
Helpful reception staff
Really close to major sites in Bremerhaven. The breakfast is really nice and the hotel staffs are friendly and helpful. They should have provided free wireless internet service.
Very helpful and friendly staff with excellent English.
The hotel was just right, the staff were very helpful. No
Staff very helpful
The staff was very friendly and helpful. The breakfast was good, too. The decor was a bit dated.
Large room and good location (walking distance) to major visitor sites. The checking in was the best reception in our various hotel stays in Europe. Restaurant served a good dinner. Bar wasn't open in hotel - not sure why, but it would have been nice if it was. Elevator does not go to all floors though meaning heavy luggage must be carried up stairs - but still liked the place.
The staff was extremely friendly and helpful. Definately enjoyed the hotel facilities like the pool and the restaurant.
Friendly reception. All reception personnel spoke good English. I prefer to have a tea/coffee making facility in my room, but understand that this service is not normal for most hotels I`ve stayed at in mainland Europe.
The friendly and helpful approach. The kitchen / food was more than excellent!!! Bathroom a little bid outdated!
Good car parking and lift.
Comfortable room and pleasant staff $15.31 a day for Internet is high.
Choice of dishes at breakfast was good. My party of 4 were booked into the hotel for 5 days in 2 double bedrooms. On the 2nd day I decided to pay the bill early as I was unsure whether my credit card would be accepted. In the event everything was OK. It was then that I noticed from the bill receipt that we were booked in for only 4 days! I queried the matter with the manager but he could speak no English.
Friendlyness of Staff and Guests Nothing
friendly (but slowly) staff, breakfast good value for the small money The central location is not that central, you have to walk a distance of 200 house numbers from Central Station ...
The Internet was free and unlimited There were no bedding or towels supplied initially and when we requested bedding they supplied old bedding but no mention was made that this would be an extra charge. When we checked out an additional fee of eur5.00 Per day was charged for the bedding. The kitchen floor was disgustingly dirty and your feet stuck to it - this was not cleaned during our whole stay. The breakfast was a very poor selection.
Very friendly and helpful staff, very good value for money. Highly recommended.
It doesn't look like an hotel from the outside. But once inside, rooms are really large and clean. We had free wifi and breakfast was good. People working there were very nice, they let us use their microwave and laundry for free. They speak english but they need to improve a bit :)
The staff was very friendly, polite and helpfull. Breakfast was great and the room very clean and quiet.
I liked the way the room was cleaned and the friendliness of the personnel.
Easy to find in a quite part of Wilhelmshaven. The single room is somewhat basic but has all you need. Very friendly staff/ Good breakfast.
very nive staff, very large and comfort room,very quite,clean with excellent breakfast.
Friendly staff, relaxed. We forgot an USB disk on our departure, the staff called us on my mobile about this, early enough so we manged to get back and pick the unit up. Also: the breakfast was great. The hotel is a converted clinic, and a bit difficult to find for someone looking for a hotel. The reception area, to the extent that it existed, was tricky to locate. Also the rooms are very "hospital" - looking, with beds that perhaps is not the most suitable in the world for honeymooners. Still: as relaxed, friendly, practical accommodation Ü-turn is a very practical place.
Price, confort, size of the room, free parking, courteous staff that spoke spanish (we don't speak german). Really far away from the harbour, not well recognizable from the street because it's included in a multi-purpose building (offices, clinic and hotel). Reception on the third floor and rooms on the first but with a lift to help with the luggage.
Very nice, helpful staff, lovely room and very good breakfast Undercover storage space for bicycles was diffricult.I would havepreferred someone on site to contact for help if necessary, not just a phone number
Very helpful staff considering our arrival was after midnight. Rooms small but we only needed to sleep and have breakfast, this was great and free coffee for the road. The bells in a local church ring on the hour even after midnight, but they did not keep me awake,
Very friendly, good breakfast Unmanned reception
After a late arrival I had a very good nights sleep and an excellent breakfast with homemade marmalade, free range eggs and freshly baked bread rolls. The hotel was within walking distance of the town center and had all facilities including W-LAN - can highly recommend. Will definitely book this hotel when I am in Wilhelmshaven again. Thank you.
Convenience to the city centre.Helpfullness of the staff towards foreigners that did not speak their language.
The location and spa facilities. Room are not enough clean. Bath and toilet equipment are old and do not work properly. My girlfrend asked to change mattress, because it was not possible to sleep on it (very old). Nobody changed it. Furniture and curtains seem to be uncleaned for long time.
Food & Beer in the restaurant was excellent. Staff on reception were very helpful especially as I could not speak German.Staff in the restaurant were excellent as well. Overall the service from the staff was brilliant.
Decent restaurant, confortable room, very quiet if required Staff service is appalling, breakfast should have hot food too, location not near anything
Friendly, accomodating staff. Cenral location.
it is a quality hotel which is operated by (it seems to be) a family. Friendly staff, good service and well meaintained accomodation
It was clean and the staff was friendly.
Quiet, clean hotel with friendly & helpful staff. Little to no English.
The staff in the reception was very good, especially K.Niedzella and N. Kretschmer were very helpful. The house keeping service was not that good. They did not care attention whether you have enough shampoo or clean towels.
I checked in to the room overlooking the port. The views were great. The room was extremely clean and well furnished. The staff was very helpful. Nothing.
nice position for the centre of town. Nice to have a room overlooking the harbour.Parking bays were nice and wide. the breakfast was very expensive and you self served on a teaplate! It was open until 10.00 am but we arrived once at 9.30 and not everything was available.
View on the harbour and quietness at the hotel. Garden and terrace are beautiful. Breakfast fee of 20 euro pp on top of room price of 120 € is too expensive and not worth the extra 40 € - The total price of 160 € is too expensive - An acceptable price would be 120 € including breakfast. The bed for 2 persons was rather small - a kingsize bed would be more appropriate.
Hotel was clean, tidy and had excellent staff. None
Chef's brilliant! I have not eaten that good for quite some time. Room was big and the bathroom had both a shower and a tub.
friendly staff, good food, good location (near train station)
Spacious room, nice surprise of free cold drinks, convenient car park
Great restaurant and breakfast. Clean, quiet rooms. Very nicely located, direct in center of town. Very small room, although well designed. Bathroom was interior (windowless) and had a full glass door. Even though it was opaque, one could still clearly see through. A bit ackward.
Very quiet hotel Good food. Elevator out of order on arrival had to climbe to the fourth floor with baggage at AGE 65,Not Good
organized efficient helpful staff very clean comfortable rooms modern new rooms
The location and the view of the hotel is great. In the restaurant we ordered the Fischplatte "Deichgraf" which was wonderful. The staff was very nice and helpful. We did bring our dog and he had more than enough space in the room and on the balcony.
I didn't pay the extra for a sea view but was still amazed, what a beautiful location. I will definately stay here again, the room was perfect, the food was great and the staff very friendly. thank you for a lovely stay.
The amenities of the room were of high quality. I was quite unhappy to have a room that smelled like cigarette smoke when I had requested a non-smoking room. I was told that the hotel was full so it was not possible to give us another room. I would not have booked the room had I known this.
The hotel was new (only opened about 1 year ago) and all the furnishings were top notch. The restaurant was awesome, with the best breakfast I have had in Germany. Romantically situated on top of the sea dike with great views of the coast. The sea side rooms had nice balconies and great views. Very peaceful. No parking up next to the hotel, but there is adequate access by car and the parking is only a few hundred meters away.
Location,Breakfast No Internet available for two days, No Air conditioning in the rooms, Most of the Resturant service staff inexperienced,
Quite relaxed atmosphere, friendly staff
Interesting and lovely location a nice size hotel - I don't like big hotels Good friendly staff Not cheap given there is no swimming pool
The hotel staff is very friendly and the valley parking was a plus since the parking lot is behind the "deich". The location is excellent, close to Bremerhaven and Cuxhaven, as well as to the seaside. The rooms are big and well equipped, and the balcony is inviting. You can see the big ships pass by from Bremerhaven, and the sunset was beautiful. We arrived when the temperature hit 96 deg Fahrenheit. The rooms did not have air conditioning and the seaside facing room we rented was extremely warm. It did cool down the next day to a bearable level. The hotel was under staffed, but the available staff in the restaurant/bar tried their best to keep up with demand. The kitchen is fair, could be better for a 4 star. The camping site in front of the hotel is somewhat of an eyesore, but according to the local paper plans are being made to move it to another location.
Friendly service, great price
Good location, very clean, well lit. The breakfast buffet is decent and included eggs and sausages and not just meats and cheeses. Very small parking lot good for only 3 cars. If you dont get there early, you will be parking on the street.
Friendly staff, good buffet breakfast, good location for both the hauptbahnhof and a comfortable walk to the important maritime museum. The free mini-bar in the bedroom was beneficial in the warm weather.
Friendliness of staff
The comprehansive Breckfast every morning ,the very frendly Hotel owners 2 brothers. and the very helpfull staff .The food in the evening was good, but too repettetive for a 3 weeks stay. it could do with a little sitting area away from your room. I would always recoment it . That it did not have a separate sitting area for long stay guests.
Excellent location; close to museums (Shipping & History museums). Lots of places to eat within walking distance. Close to main train station (7 min walk or so) and Columbus mall (20 min walk or so). Good shower. Room was small for two people, but that is typical of hotels in older buildings - so not a complaint.
Friendly homely atmosphere in hotel. Only a short walk from the city centre.
Frendliness of staff lack of tea and coffee making facilities in the room
good breakfast - convenient location
very good hotel, website does not do it justice. excellent service by all staff. rooms clean, warm and pleasent.
Very friendly staff, flexible
It was o.k. generally spoken No - although I spent just one night
The view over the harbour was great, the room OK. It was quiet and the bed was good. Breakfast was good. The bathroom was not really confortable. The toilet was behind the door below the shaving mirror. The shower curtain was dark, and with no light in the shower cabin I had to leave it open. And I didn't like the bedside lights.
I liked the scenery , the restaurants and a few shops being within walking distance. I did not like that the grounds in front of the Hotel were used for unpleassant noisy entertainment (on week-days) until midnight.
The view was great.
I was very pleasantly surprised with the good standard of the hotel. I really loved the location and access to restaurants in the vicinity. The breakfasts were the best we had in the whole of Europe during our month long trip. We had a double and a twin room and were 4 adults in total and none of us had any complaints
Fantastic views of the river. Great restaurants and museums.
Location. It was a very nice hotel sitting directly on the dock, with many ships nearby.
No traffic directly around the hotel, several restaurants in the neighborhood, good connection to motorway and roads, fresh air at night (you can open the windows), no parking fee We expected some discount when staying several nights - no other negative points
Excellent secure bicycle parking. Receptionist very helpful giving us train information.