Overview

Four Points by Sheraton Knoxville Cumberland House Hotel

1109 White Avenue, Knoxville, TN 37916, United States
+1 865 971 4663

$106+

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Rates

Overall guest ratings

8.4/10 Excellent
Based on 593 reviews
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Review highlights

  • 8.1
  • 7.9
  • 6.9
  • 2.9

Good to know

  • Good restaurant service
  • Comfortable beds
  • Friendly service

Nearby

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    About

    The Best in Town. The Four Points by Sheraton Knoxville Cumberland House Hotel is located in the Fort Sanders Historic District, just steps from the Knoxville Convention Center, World’s Fair Park, and the University of Tennessee. You’ll be within walking distance of many Knoxville attractions, including football games at Neyland Stadium, concerts at Thompson-Boling Arena, and shopping in Market Square. Support the Team. Whether you’re meeting friends for the big game or planning your next big meeting for work, we won’t drop the ball. We’ve got the event space and the comfortable atmosphere you want. Not to mention the personal attention and service we’re known for. Our hotel is consistently ranked in the top tier and has frequently earned the prestigious Tiffany Award for the highest overall guest satisfaction and loyalty. We really are one of the best, plain and simple. Make sure to plan a stop by the hotel and enjoy some real hospitality and comfort. The smiles are genuine, and so is our commitment to great service. Uncomplicated Dining. How’s this for uncomplicated: everything is good at MK’s. Sit down for a cold beer at the bar or a full meal in the restaurant. You’re in for a tasty treat here, where the friendly service mirrors the genuine Southern charm.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 593 reviews
    • 8.1 "Location is great."
    • 7.9 "Good service."
    • 6.9 "Rooms are ok."
    • 6.3 "Average value."
    • 5.5 "Food is average."
    • 2.9 "Awful breakfast."
    • 2.0 "Disappointing internet connection."
    • 0.0 "Horrible pool."
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    Overall Rating

    8.5 Excellent
    Based on 260 reviews
    • 8.4 "Location is great."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.5 "High comfort."
      7.4 "74% said the beds were comfortable."
    • 7.0 "Nice rooms."
    • 6.0 "Average value."
    • 5.6 "Food is average."

    Overall Rating

    8.7 Excellent
    Based on 213 reviews
    • 8.1 "Great service."
    • 7.8 "Good location."
    • 7.6 "High comfort."
      8.0 "80% said the beds were comfortable."
      7.0 "70% thought it was pleasantly quiet."
      7.3 "73% thought rooms were spacious."
    • 7.0 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      7.3 "73% thought rooms were spacious."
    • 6.3 "Average value."

    Overall Rating

    8.4 Excellent
    Based on 65 reviews
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "Good location."
    • 6.8 "Rooms are ok."

    Overall Rating

    8.5 Excellent
    Based on 53 reviews
    • 8.2 "Great service."
    • 8.2 "Location is great."
    • 7.3 "High comfort."
      7.7 "77% said the beds were comfortable."
    • 6.7 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good restaurant service"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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