Located near the hustle and bustle of the entertainment centre at Chaweng, Novotel Samui Resort Chaweng Beach Kandaburi is still far enough for guests to enjoy peace and quiet. The 181-room hotel is at the Hillside and Beachside, with the shallow waters of the bay only within walking distance.
The position of the resort was perfect, close to the bustling chawang beach, but secluded enough to feel like you have the beach to yourself.
The reception staff could have been just a little more professional, but the staff as a whole were great.
The large rooms, The large bathroom, the beautiful 2 pools. The good breakfasts.
How far out of town it was.. or at least too far to walk in the heat. More shuttles to town would have improved this.
Excellent room size and poolside facilities, leads onto the beach, nice and relaxing, reasonably quet end of the beach
Rooms were too far from the beach/poolside bars etc. 115 steps between my room and the beach, a lift only covvers the final 10, I was physically tired and dizzy every time I had to go to my room
Great location if u wnt to relax, as it is at the quite end of the beach. Beautiful sourroundings pool, & restaurant on beach side. Staff were excellent and very helpful.
Guests on hillside should not have excess to pool on beach side, as it would be crowding in peak season. Same with restaurants. All foods should be covered, like cakes, & jams because of the flys. Bar fridge could be left empty and have a menu if u want to order beverages from the hotel. Extra towels in bathroom!
The space and cleanliness of the room, as well as the facilities.
The fact that the deluxe hillside was up a hill away from the main part of the hotel, away from the beach.
Friendly, helpful staff. Spacious rooms, good location right in front of the beach
Quite a walk to some of the hillside rooms
The room was beautiful and well maintained. The hotel staff was very friendly and went out of their way to accomodate my wife and I. The hotel also provided a high quality breakfast each morning.
The hotel charges a very high fee for providing guest services. Everything from laundry and internet to booking trips is significantly marked up. Aside from the room and a decent beach the resort doesn't provide any benefit of being a guest. Lastly the hotel is somewhat removed from the main section of Chaweng Beach.
The location its perfect,clean place modern decoration nice staff......
The hotel its poor in exercise equipment
Hotel staff extremely nice. Food is good, enough choice in my opinion. Very good location, close to Chaweng center but not in the middle of the attractions.
Beautiful beach but not enough sunbeds, must be crowded during the high season. Same for the pool. Lack of privacy; unless you play your ipod you can follow conversations.
Had stayed here for one night the previous week but came back for another 4 nights. Attentive staff without being too "in your face", big spacious clean rooms and bathrooms, two big pool areas and beach area too, plenty of dining choices, good buffet breakfast
It was quite expensive to eat in the hotel. for example a soft drink cost 80B. These cost 20B in a 7/11 and 25B in another top hotel which we stayed in.