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Everything !!!!! Except who I was with !!!!
location was not in the middle of town , cleanliness and comfort .
quiet, calm, pleasant staff. It was low season, do not know what will happen in the high season
The staff, the beach, and the pool They are quite old and the time we went due to the bad weather, we cannot check into the boat suite.
People, food, weather, facilities. All fantastic A lot of building work nearby, (which, incidently, did not interfere with our enjoyment at all), probably means that things may not remain as they are. Hopefully we will be proved wrong. It is unfair however to isolate the Boathouse. This development applies throughout Koh Sumui.
The swimming pools and the beach Sometimes difficult to get a place at the large pool, but did have the option of the smaller pool which was lovely too.
We relaxed in loungers around the 2 pools and on the beach - the water is so warm like a bath. The gardens are beautiful with lovely ponds and flowers. The best holiday we have ever had and this was our 6th trip to Thailand. We would highly recommend this hotel and location. We changed from a poolside terrace room to a premier room to be near our 6 friends and preferred this room. No everything was great.
Great service from my airport pick-up to the bar located on the beach...
The pool and beach were amazing and quiet and peaceful. Free kayaks, no hawkers. Lovely The bed. However, we wrote it on this little green paper they use for complaints, handed it to the desk and the bed was given an additional matress within 2 hours. I was impressed!
Location - beachside. Relaxing. Cleanliness of accommodation. Good breakfasts.Helpfulness of staff. Cleanliness of pools. The Rice Barges were a little dated in appearance could do with updating
Outstanding staff. Many features in hotel. Luxuary plus.
the breakfast, shuttle srevice (although could be more frequent) lack of tours organised by hotel, language barrier with staff
Position and Hotel Design Restaurant menu, The Spa, Lack of Service from the staff, No complimentary pick up/drop off to the airport, we had to pay the hotel! A hotel of this standard should offer much better service. We stayed in a pool villa and there were no sun lounges to relax on. There is no buffet breakfast just the choice of the same continental or cooked which gets very boring. If you are looking for 5 star service this hotel is not for you!
The hotel is fabulous, with wonderful views out to sea. The staff were very welcoming and attentive without being overbearing. The rooms were tastefully furnished and very clean. We ate at the hotel several times and the food was of a high standard. Although the hotel was situated between Lamai and Chaweng beaches the hotel ran a taxi to each once a day and there were frequent sangthews which could be flagged down and cost only 50 Bahts.
A little too small for us.
the sea view. breakfast time from 6am -1030pm. the reservation center's staff is so rude... i cancelled the pool villa by my company's email and she asked me,"show me your email!"
The room and internet free No Beachs available
Great staff, very nice people The beach
Staff were all very polite We had difficulty with the jacuzzi not working and some of the staff were hard to commuicate with
The Sunset Suite was absolutely beautiful. The walk from there to the reatuarant and beach is quit far but the hotel owned buggies are convenient and staff will drive you around. Hotel is located in quit part of Samui but that is why we choose this location. Beach towels are old and worn out and should be renewed.
The hotel was in a beautiful setting and the staff were always helpful.
Friendly staff, good breakfast, beautiful and quiet beach, nice area with garden and vegetation, well equipped room with comfortable bed, lot of activities. You can plant a tree, learn thai boxing and fruit carving, which were really nice to try. There are also snorkeling and kayaking possibilities. Hotel is environmentally friendly which is a big plus. The doors connecting the villas are not soundproof, so you can hear noise from your neighbor. Services are not always punctual, e.g. some day you get water bottles in your room some day not and schedules may change on short notice.
The staff and service were impeccable, definitely recommended to anyone that would love a secluded getaway and anything at your fingertips. The staff are so helpful and accommodating, they definitely wanted you to feel at home. Beautiful views from the restaurant/bar - peaceful and breathtaking in the morning and evening. The beach is more private and secluded, not the sandy beach of Chaweng, but more for relaxation and family environments.
staff did care about the guests. Very remoted place , very quiet and with a shuttle available.
Included breakfast was EXCELLENT ROOM was HUGE! Property is well maintained POOL is GREAT Beach is good. Very very relaxing. Great staff. Cheap beach massages nearby. satelite WiFi was terribly spotty. Was unable to upload/download any files which prevented from a work correspondence to happen. could be costly if you have to communicate for work. simple emails and webpages was slow but doable. There was a roach sprinting through our bathroom, but- you are staying in the jungle, so we scooped it up and sent it outside. to get to the property there was a dirt road with a lot of street dogs. street dogs come through the beach area a lot. a pricey taxi ride to chewang. Skip Samui all together and go to Krabi. :)
wonderful location. lovely beach front pool villa. just needs a few finishing touches
It was very lovely hotell, we loved it! Relaxing, quiet and romantic. The staff was friendly and spoked good english.
Beautiful hotel, very nice view from chalet rooms to the sea. Beautiful jacuzzi, very big room (Chalet Jacuzzi). Peaceful place to stay, very comfortable hotel. Green terrirory. Shuttle bus to Chaveng 2 times in day(round trip). All is very nice, but stuff is not very proffessional. Hotel blocked full amount of my stay on my credit card, but when I asked a girl on reception, she said me that hotel didn't block any amount. I asked her again to check, but she said me "No". I have paid by cash. After that I have check my bank account. The amount was really blocked. Stuff don't make excuses to me. It was not professionally
Very friendly personel, excellent restaurant and nice bungalows. The life band that played on Saturdays, Mondays and Wednesday is just perfect.
Attentiveness and friendliness of staff. Peaceful atmosphere. No sea views although it is right on the beach.
Superb staff, beautiful resort, amazing food.
Great location. Friendly staff, always happy to assist. Good facilities. I would definately stay again.
Such a gorgeous property with delicious food! You definaltey feel like you are staying at a luxury property. It was great to have the option to walk to Fisherman's Village for other meal and drink options but we loved all our meals right at the property. Perfect spot for the second week of our Thai honeymoon. Thank you Bo Phut!
Beautiful hotel,nice beach,wondeful staff.Very interesting design, the jacuzzi is fabulous. We stayed at the sunrise jacuzzi suite which is amazing ,however there was quite a strange noise from the wind and the airco with a draught,felt like in a wind tunnel,which is not nice for a shallow sleeper like me so i had to use my earplugs. ther is no a decent wardrobe in the room.The designer has decided to put a few hangers in the bathroom which i find strange with all the humidity and odours there. breakfast could be better with more choices of cheeses for instance. The airport pick-up service should be complimentary ,bearing in mind that the airport is quite close and you pay quite some money for the room and yet they still want 400 baht to pick you up or to arrange a taxi . Anyway i`ll stay at this hotel again!
The staff were just lovely. The security Man out the front was always soo helpful. It had a lovely personal feel to it that you dont get at a big resort or hotel. We had a duplex suite & it was decorated lovely. The lighting in the bathroom over the mirror sepecially was not bright enough. Also it would have been nice to be told that there was construction going on next door very noisy but at least it was after 8am.
The staff's willingness to help The construction noise from next door
The hotel was nice and clean. Its boutique feel was very well presented. The poolside lounges and view out on to the beach was great. Also, the bathrooms were quite a good size. The free movie rental was a nice feature too. There was construction going on at the block immediately behind our room, and as the bathrooms had no fully closing slat windows, we were woken to extremely loud construction noise that started at 8am and lasted until 7pm. Also the hot water was not working in our room for our first 2 nights. The staff did graciously try to help although a perfect solution was never found. Also, the breakfast was buffet some days and a-la-carte the next. We preferred buffet because when it was a-la-carte, our meals didn't come out in the right order. We'd get our eggs on toast first, then cereal would come out, then toast. It sounds pedantic, but that's not the order you would receive your meal at a quality western-breakfast hotel.
Amazing Decor, excelent Service (All staff were super freindly and helpful), Great location : on the main street of Chawend beach where all the life is. Nothing! everything was excelent.
This resort is really wunderful. Situated at the quiet site of Chaweng you can do everything. The hotel is brand new with the most friendly staff you will ever meet. The rooms are spacious and if you don't want to go to the beach for diner there is a splendid restaurant with Thai and international cuisine. I would definitely go back again.
Comfortable, spacious room, designer furniture and bathroom, nice beach, good restaurant. Good place to rest, nobody disturbs your peace. WIFI network only had weak signal in our room, though good at reception and restaurant, and on the terrace just outside the room
Hotel and the personnel are fantastic!! . I have never met such a nice and helpful people. Location is just perfect- 15min to the airport, 1 min to the beach from the room, food was excellent. It's romantic, nice, cozy hotel. It's not big! small minus for a rooms, because they were not to big, but anyway, they where very nicely designed and very comfortable
Unique style & not too large, very personal, friendly staff. I was not advised of the construction going on next door, I booked this hotel early in the year, no email received re construction & even at check in not advised. No offer of change of room or stay at sister hotel. I had to ask to change rooms. When we had a severe storm, the room leaked all over, requested 6 towels to help mop up the mess, they were brought to my room but the staff just left us to it.......
We would definetely recommend this hotel to anyone who wants relaxed vacations in a quite environment but at the same time near Chaweng's Downtown ( 5 minutes with a cheap tuk-tuk or taxi).We loved everything in this hotel,from the friendly and smiley staff to the great (and not expensive) food at the restaurant , the rich breakfast buffet,the excellent spa, the beach (better and definitely cleaner than Chaweng's central beach) and the beautiful gardens.We stayed at a Nora pool villa which turned to be an excellent option with private swimming pool surrounded by beautiful flowers and trees,beautiful and spacious interior ,cleaned every day.The service by the staff was great from the reception to the girls at the restaurant and the drivers Understanding staff's english was sometimes difficult but that is because of the different thai pronunciation.At the end we get used at the local pronunciation ...so...no problem at all.
Most of the guests didn't venture into the sea probably because of the surf and as a result it was very peacefull and enjpyable. The villa we stayed at didn't represent the star ranking of the hotel and the price charged at all.
The pool is nice I didnt like the location, and i dont like where the breakfast is eaten in a dining room i think its nicer if it is outside.
privecy , serves , location , nuturalty , reseptionest
We found the resort and staff to be lovely. We will surely come back to stay again!
services, facilities, kindness of everyone climatisation that stops when you leave your room
Renovation works very noisy in the hotel, we have not been informed of these works before our arrival in the room. We change rooms for another in which there was problems with the toilets (twice) the bath, out of order for a day and pressuire af the shower. No real service, no trips organised, no shuttle whereas the hotel is far away from restaurants and bars.
Omg, the best resort we have ever stayed in, and we have stayed in many. We actually had our wedding at the Saree Samui, and we could not have found a more amazing place. The staff are fantastic, so accommodating and helpful. The location is fabulous, the food amazing, the rooms are just sensational....I Just cannot say enough good things about this place, and all our 65 wedding guests (20+ who actually stayed there also) completely agree. Thank you so much Saree Samui for an unforgettable stay, we will be back. Nothing.
fantastic hotel. really beautifully designed and well maintained with friendly staff. beautiful spa and beach it is a bit expensive but worth the money
How I was Welcome The services in general The quality of the facilities Everything was excellent They make me like to come back
Very relaxed and peacfull environment. A perfect, luxurious resort. The resort layout was mosern and open, covering a large piece of quiet, beachfront realestate. Everything Thailand has to offer is at your fingertips with the help of the staff. Sarre staff organise any form of travel, adventure, activity, retail, anything. Our stay ws most enjoyable.
This hotel was Paradise. Everything was amazing, the beach view pool villa was spectacular. The hotel was in a great location opening up onto the white beaches. I had a birthday while at Saree Samui and the staff and management went out of their way to make my day just perfect. Nothing is a problem the staff will do anything to make your stay memorable, they are genuinely nice people. The pool is huge much bigger than in the photos and nice and warm. With so much room between the villas you have so much privacy. The food is great, we didnt even bother eating outside the hotel as we enjoyed everything we had at the hotel. I would definately recommend this hotel to any one, one thing you must do is have a BBQ on the beach...simply amazing!
Nice hotel, friendly staff, right on the beach The location is very quiet - depends what you are looking for. If a quiet place, great. If not, look for another hotel.
remote & far from turists Staff DOESN"T speak English, good luck with ordering ham & cheese pizza! No facilities at all - false advertising!
Everything. We stayed there for a few nights over our friends wedding, and it was awesome, the best wedding we have ever been to. The location, food, staff, everything was amazing. N/A
Friendly Staff offered the comfortable stay to us. Breakfast choice was excellent. Cozy atmosphere was appreciated.
The hotel staff were very kind and welcoming. The staff provided personnel treatment due to small number of rooms. It is a very boutique service, the restaurant, serves great food, and breakfast menu is rich. The staff helped us locating nice retreat beaches, and renting a scooter for the day....The day you enter you are given the choice of the Scent you wish in your room.....I should keep the surprise Nothing, everything was of superior standards. If only this would include tea/coffee complimentary in the room. I think this just forgot about it cuz there was a boiling kettle in the room.
This hotel does as much as is possible to do to ensuer that everything you might want is available. The pool and the rooms are outstanding and the efforts made to help you get to the rest of the immediate area [and back again] were much appreciated It could have done with being a little closer to the beach but this did not spoil what was a wonderful experience for us as honeymooners!
This hotel is absolutely a living dream for those who want a have a perfect relaxing, escapist and quiet holiday at the aerie. It is located away from Samui's most noisy and crowded districts, but you can easily get there using hotel's complimentary shuttle bus. If you want to go to a nice place for dining or to the Chaweng beach (I do not recommend it - too crowded, but worth seeing), it is not a problem. The hotel is located in 20 minutes walking distance from Samui's most heavenly beaches. The rooms are huge and the stuff is the most friendly you can ever imagine. The spa is very nice. The only thing I didn't enjoy was the restaurant. Despite this, probably my best resort experience.
The staff were very welcoming and accomodating. Size of the rooms was fantastic.
Friendly staff and beautiful suite.
i didnt like it at all ,, worse hotel i ever been in - not comfortable , not clean full of insects inside and outside, beds are very high with sharp edges very dangerous if u had kids ,, one bathroom for 2bedrooms not enough ,, aircondition not working properly leaking water all day ,, they charged us for using the mini bar when u didnt ,, we just stayed 3days although we booked for 5 cause it was very bad
The hotel staff was extremely friendly, in a natural way. Free use of internet, a lot of DVD-movies to watch in your room. Nice breakfast, beautiful room. The pool area is rather small, but was ok in low season with only a few hotel guests.
excellent staff,make you feel confortable at any time, excellent english speaking staff. luxury room.
This Hotel was incredible, Delight to stay here very big rooms The Hotel was not located on the beach but they did provide a free shuttle to thier sister hotel with excellent beach and facilities. Also the doors did not seal so need to watch out for mosquitos in the room.
good service, free upgrades. good value for money limited choise at breakfast. location: you are dependend of an two-hourly busservice to the beach
being treated as royalty catered to every need beautiful villa wonderful staff no