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The pool was lovely and the setting was fantatstic. There was a variety of areas. The rooms were clean and comfortable. The staff were unresponsive to a request to fix a broken item. This gave an impression that the hotel was uninterested in client comfort. The reviews had promoted a 5 star experience and this aspect meant it did not reach this standard.
Luxury, location, spacious , clean The room needs an arm chair(s) in room
everything was as it should be for a 5 star !! clean,efficient,peaceful,all went very smoothly! one member of the staff was very rude and I am sure will be his own undoing!
This is a very luxury and well designed place for a stay a romantic with all the pools and the whole complex!
It was relaxing, modern, excellet facilities, great staff and fantastic weather for the middle of winter.