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Generally everything was to our satisfaction. We had to pay for the car park
Location to station, Bacon for breakfast Dont stay here if you want a lie in. Monday - Friday there is major works taking place outside the hotel in rebuilding the railway station and banging and crashing starts promptly at 07.30. It is also a pure non smoking hotel. If you want a better Swiss Quality Hotel stay in Olten 10 minutes away by train.
convenient to train station; clean; good restaurant
The room facilities and furnigure is quite old - for the prices
The breakfast was great. The beds were comfortable. It's near the train so it would be easy to get places. It is a very spartan type of interior decor. It got a little noisy during the night from teenagers/young adults yelling around the building while out and about.
great location, great value for money
I have mainly appreciated the comfort of the Standard single room, the cleanliness inside the room and also the "Buffet petit déjeuner". Carpet on the 4th floor could be better cleaned (some traces of dirt were still visible). If it is not possible to remove them, then it should be changed.
I booked a single room and ended up with a big room that cost at least twice the price for the price of the single one !
Friendliness of staff
Very neat, spacious, nice furnished room and the friendliness of staff. No free Wireless Internet access. No lace curtain in my room.
One could not say the facilities are acceptable in term of space, cleanlessness etc... ...but when we arrived, our reservation had not been took in account, which forced us to an hour of argument with the uncompetent doorwoman who could not speak english, and an awful manager who hanged up the phone because we were "calling too late". Finally an helpful gentleman who could speak german with both of them helped us out of this situation and agreed to let us get the last room avalaible. Before booking in this hotel, one should also know "close to the station" means facing it, which also means you will hear trains quite loudly all night. Flight away, fellows...
There is nobody at night in the reception, I had a key problem and couldn't access to my room. I had to find an other hotel to stay for the night. In the morning I came back, they appolagized several times and pay my money back that I payed for the other hotel.
Excellent location - close to the rail station and city center. Decent and ample breakfasts. Quiet despite being close to the station. There was too much smoke from the bar area, which polluted a lot of the surrounding lobby and dining area. The cleaning of the bathroom was not as careful as it should have been. The wash cloths were not replaced after the first day.
Perfect location in about 100meters from Olten train station no free wifi connection.1 week costs 45CHF
The hotel is very very nice. The rooms are very comfortable and really value for money. The staff is very friendly and look after your needs. I can really recommend this excellent hotel.
super location, easy access to train station and down town.The room was very comfortable and quiet.
Close to the station and therefore easy access to Zurich or Berne or anything inbetween.
The big space of the room.
good rooms, very clean rooms, a good breakfast No reception at nights
Every things were good in your hotel.The best thing is so much quite . nothing
Very impressed that a fan was available as the weather was very hot. Most hotels in Switzerland that are not air conditioned do not have fans available. It was a 'life saver,' thank you very much. I also liked free internet access - this is crucial.
accessible to the train station no aircondition. It was very hot in the summer.
Nice and easy to use, Friendly atmosphere
big room but very pure furniture, corridor smell
Large room. modern facility. Hard to find. out-of -the way
Clean, very nice and spacefull rooms, nice and helpfull staff and pleasant restaurant downstairs. I loved the breakfast outside. Good value for money.
Hotel staff. Breckfast and restaurant are very good. External noise due to civil works just outside the hotel. Car parking is too expensive.
The excellent service I received from all levels of staff.
Nice staff, clean and spaceful room, I can only recomend this hotel.
No bath instead of the shower
Excellent hotel, good value for money, very friendly and helpfull staff. Small note for families with young children: Not really equipped for families with small children, more a business hotel (e.g. no babychair available).
2 pm is too late for the checkin. They didn't let me checkin at 1:45 pm this is very rigid... please a little bit more flexibility.
The room was clean and comfortable for my 2 nights stay. I wouldn't stay more than that though. The breakfast looks a little bit poor and could include better presentation. However, it's very difficult to get something better for a fair price in Aarau.
A bit of tourist information could be useful (folders, maps...)
very clean and quiet Terrible breakfast with no choices almost
Perfect for travellers in need of a stopover. Has a good, late-opening restaurant, good internet connection, clean and close to the motorway but also quiet.
nice spacious rooms with beautiful view on the golf court
Free parking and limited noise in the room. The room was clean and bright. The structure is new and the furnishing is modern and funktional. The bathroom is very nice The breakfast could start an hour before (at 6 or 6:30) but it was rich and good
I have booked 2 rooms through the Booking.com. When I checkd out, Hotel receptionist told me cost for 2 rooms have already paied by my credit card which I used as for only guarantee to book the room. I think This process is illegal. I had to pay the cost for my guest by the card, even he wanted to pay by himselfs.
Central location, excellent value, spacious room, quiet location
We have stayed in this hotel a few times now and have always found it to be very friendly and comfortable
The room, the breakfast and the convenience of being 2 minutes for Olten station are exactly what I need to break a late journey to Zurich. The system of late arrival works well. Perfectly satisfied There was nothing I did not like.
Central point , close to trainstation. Overall quality of hotel. Sunday morning at 10:30, when checking out, I had to wait at the deserted receiption for about 10 minutes. That for the above "FAIR".
Very comfortable well appointed room Could have done with a restaurant
Closeness to the station. Wasn't aware that the reception would be closed (from 18.30) as the Booking.com website shows check-in until 23.00. Arrived at 19.45 and after a slight panic found a letter with my name on it with instructions on how to get in which in fairness were good and detailed.
Large size room. Near to station Shower lukewarm. No bath. No evening meals available.
location near station limited facilities open when I was there
High standards in every way.
Closeness to the train station, spacious, clean. Only the fact that there is no fridge in the room.
Courtesy of staff, comfort of room, ancient building, easy access, good breakfast, very high ratio quality/price
Very pleasant staff, immaculately clean throughout, and a wide menu choice of food in the two restaurants. Good venue for a nightstop en route through Switzerland, as convenient for the nearby motorways Good value for money taking into account the high cost of all Swiss hotels. However, the spotlessly clean rooms and bathrooms are small, and without individual bedside lights, which seems odd!
It at well managed hotel, all works good. No bad points to report.
Friendly and welcoming, excellent dinner in the hotel restaurant. N/A
The hotel was very clean and tidy, the room a good size and the breakfast provided lots of choice. The location is convenient, just off the motorway and a good stopover if crossing Switzerland. Not really a complaint, but when we arrived there were no staff present at all, just an open door with a table where the room keys were laid out and a piece of paper listing guests names to tick when they arrived - a little disconcerting!
The staff was very nice, and they could also speak some italian. The rooms were perfect and well equipped. There was just one blunkett in a double room.
Very clean, convenient location. restaurant is overpriced. Staff don't speak english, french. Only german.
Friendly and pleasant staff. Good sized family room.
The friendliest of welcomes and a very good restaurant and excellent service.
Location and very comfortable rooms
people was kind noisy, without airconditioner, expensive for value, I do not like recommand this hotel
Nice big rooms, and clean. Didnt worth so much money for such a location. It is in a small village between Zurich and Basel where you cannot find anywhere to eat except from the hotel.We arrived Sunday afternoon and there was anybody in the village and except of that the receptionist didnt speak any English. But the worst was that it is near to the train station and every 5 minutes a train was passing by, and every half an hour the bell of a near by church was ringing. It was horiible to wake up from 5.30 in the morning beacuse of that. Thats why we dont believe that it worth so much money.
Kindness of people, comfort,
Availability of a gym / exercise room. My room was made up every day even though I put the do not disturb sign on my door when I left for the day.
We only stayed one night. The staff at reception and restaurant were extremely friendly and professional. To our opinion the hotel and restaurant are extremely expensive compared to other countries. The one night stay represented a large share of our total holiday budget. We won't travel through Switserland again... sorry...
Very helpful staff. Excellent restaurant.
Other than the fact that there was no lift (we had to carry our bags up two flights of stairs), we would recommend the hotel. Senior age people may have a hard time with no lift. Would suggest you put the "no lift" information in your web page for the hotel.
Friendly stuff at the reception; Internet is working excellent; soda available in the room; car parking in front of the hotel; in case you are a runner you can run along the river Very small room (booked a single room); bath room was actually to small; food was not my taste at all ( and I had food at quite some hotels in my carrier as a sales rep.); please bear in mind that the hotel has no lift; less friendly stuff in the restaurant; hotel is located at the crossroads - therefore in case you have the windows open it's quite noisy; you have to pay a high rate for the Internet access (hotspot of swiss com)
The restaurant is one of the best I have ever eaten in and I eat in a alot of restaurants.
The Staff were extremely nice and helpful; the rooms although not fancy were clean and very comfortable and provided everything you require. The food was just amazing, quite incredible - much too bad for my waistline but thoroughly enjoyable and a real pleasure. Only that smokers were in the public rooms but it was not a big problem it is just that in the UK you cannot smoke in public places and I prefer it.
The staff were friendly and helpfull , the hotel is well positioned to use public transport which is frequent and ease to use. The hotel has ground floor bedrooms if you need them .The hotel food is very good and the hotel decor is maintained to a high standard.
located about 15 minutes from motorway. Spacious room, very clean, very good value, welcoming staff
No internet service, poor breakfast items
Beautiful room and location, really good restaurant.
There was no receiption for the hotel, it was there at the restaurant, no lighting in front of the hotel during evening and night times. very tough for the new comers to enter into the hotel. no internet connection at the room, we had to come to receiption in order to receive the WIFI network.
Enough space Could have been heated stronger
The service of the hotel staff is good and satisfactory, the surrounding environment is nice and quite for a comfortable accomodation The English menu is not available in the restaurant/bar
Nothing to write home about it. Looked like the room was converted from single to double occupancy at the last minute. Night stands did not fit where they normally should be. Also only one set of towels was initially provided.