The Hotel was excellent. The gym was very good. Running machines and some weightlifting equipement. The restaurant was nice. The room was new, clean and had enough space. The hotel taxi is unreliable. They charge you too much money. The neighbourhood seems unfriendly and the nearest metro station is 10 min walk, so returning to your hotel at night makes you feel uncomfortable.
Excellent staff, good command of english language. Nice breakfast included with the room, goor service. Elevator can take some time. Booked junior suite two consecutive weeks, while the second week the rate increased with 25% and the room was definitely no suite anymore.
Generally a reasonable hotel for being situated in Moscow. The value ration service level/hotel level is not according to European standards, though. We had to remind the reception several times about their own commitment to have a bottle of water in the room upon arrival. The air conditioner has obviously run out of cooling media, as there was no cooling, just fanning.
the food was excellent I hire a chauffeur service, the man was driving too fast and recklessly. In my opinion, being a hotel service, it should suit the level of customers, there were times we thought we would have an accident.
the frienndlyness of the personel.clean and modern. food ok no
Very well located, quiet, highly recommanded !
Charming small hotel. Friendly receptionist. Room is very clean and breakfast is ok. But little far away from subway and railway station. I think that's why the price cheaper than others.
The hotel was very relaxed and comfortable. The room was carefully furnished, with a great modern bathroom. I wish I could have stayed longer! Everything was great!
Reasonable price level Far from public transport points
1- Warm and helpful crew 2- Location is very good No internet at ther room.
Rooms were comfotable and location is good in City but appearance out of City, very quiet. One Receptionist didnt appear to be on the same planet ! Distance to Metro is 20 mins walking not 10 as stated.
quite location service is bad especially in restaurant They have the bad habit of turning the breakfast room into a disco: loud, disco music. When asked to trun down the volume the waiters just ignored me
The receptionists were very helpful and cheerful!
The bus right outside of the hotel took you directly to the Metro, and they have a very nice outdoor beer garden for dinner and drink. There is no way to control the AC in your room. If it's too hot, ask for a room on floor # 3. The Air Conditioner works better on that floor. It does not appear to work on Fl. # 2 at all!
When I came to the hotel I was told that I had to pay in cash and they had to cancel my pre-payment by my bank card. At the same time they rejected to explain reasons for that and did not provide me with any written documentary explanations.It took me to drive 15 min by taxi from a metro station, however the website says that it is a walking distance.
Pleasant reception staff, the fact that you could book taxis and charge them to your room, good food. no.
Clean comfortable room, good location and large parking; easy access to downtown despite traditional Christmas traffic jams. The hotel staff is maybe too young and not trained; they sometimes give contradictionary information and quite slowly respond to ad-hoc requests (iron, linens change etc.)
I stayed at Gamma Hotel with my girlfriend for 5 nights and had a good time. Room service, wireless inside of the room,change of towels everyday, and sheets once in every 3 days(acceptable), 5 min to metro station and couple of stations to the city center, our room was on 24th floor with a nice lake and forest view. Gamma is one of the best affordable hotels I have ever stayed in Russia. Other facilities such as pool, spa and sauna are overpriced.
Some things were above expectations of a 3-star hotel (air freshener, shoe-cleaning brushes). Additional services (internet cafe, dinner, breakfast) were reasonably priced (cheap in hotel terms). Hot and cold water provided for free in common area on the floor. Sufficient number of elevators (but that was sort of required for a hotel of that height). Some discoloration around bath-tub. That was really irritating. Less irritating was a small bathroom mirror - I had to duck to see my face in it.
its a good hotel with high security and comfortable.its good for the money spent.its located near metro station and only 10 min away from the city center.its clean and i ve not complaints.
Nice location (really close to metro station), frendly staff, a lot of restaurants, bars, shops in hotel's building.
Very good that can let me check in when i arrived the hotel at 9:30am. Close to flea market, many coffee shop n dining places, convenient. If there's air-conditioning in summer time, much better.
Nice, clean, great view from 26-th floor. Very noisy fridge in the room, I had to turn it off during night.
Great looking hotel with a atmosphere that goes 20 years back. Location is pretty sentral. About 15/20 min to city center by metro (included 10 min walking from Dynamo station). Rooms are ok, nothing special, but the rest of the hotel is great value for your money.
The location of the hotel was very good for me to meet my frinds. I did not like the bed, old and not very stabile.
I like the athmosphere,the reataurant,the decorations Internet connections at the two computer in the lobby is very slow
charming oldfashioned rooms with history...feeling like in ussr in the 50ties...hotel with history where you feel great! chaotic communications about opening times of hotel restaurant / opening or not of restaurant yar...and the cabaret. staff that do not speak english verry good, not level for a 4 star hotel...you have to understand some russian to understand what they mean...
The traditional-looking premises
Beautiful Hotel, a real taste of the traditional grand Moscow.
Very nice and making a feeling prestigious place to stay. Not very far from the Metro station. A double room with widely space. they provided a piano player during breakfast time. Their customers in the past were noble russian. We could also enjoy seeing their antique furnitures and structures during our stay. Just no airport shuttle, Anyway, they could provided a Benz car taxi with reasonable fee.
Extra services like Internet connection, drinks, etc. are just far too expensive. The hotel's exchange rate is not fair.
Restaurant "Yar" and its show. Breakfast was good. Too old furniture, carpets, bathroom, etc.
The staff were very friendly in this hotel but the bed should have been double bedroom instead it was a twin room and we ordered a double bedroom. With the exchange rate it was also a lot more expensive than what was quoted to me by web site. Well unfortunately there was a couple next door to us and they were making noice all night. I had rang reception to get them to sort it out but following a staff member coming up to speak to them they continued to make love so it kept us awake all night.
Very large rooms with good facilities, big bathroom, bath etc. Very good value for money. Good location next to the metro. Not much to do in the area around the hotel.
no free wifi
the most convenient is that the Hotel is only 50 meters from the Metro Station and in 15 minutes it is possible to reach the city center. Internet wireless and beakfast are very expensive for the level of the hotel. From the hotel staff, almost nobody speaks english at the hotel (I meet only one person whom speaks english).
Location is good, rooms are quite comfortable No Internet in the lobby, only expencive - and useless through room TV; the staff wasn't friendly; I was asked to pay for the mini-bar every day during my stay, etc.
next to vernisage strange process of register / checkout
No WI-Fi free
well-located for the money not really
The location and breakfast were okay. The internet access was very poor and the room was very old-fashioned; the breakfast room was very smoky, as it was the same room used as a pub/bar in the evening/night.
Reception desk speaks English and is very nice to help you, good room service staff, good location to tour city center, convenient subway station, restaurants, coffee shops, grocery store, pharmacy stores nearby hotel. Guards standing in lobby looks unnecessary.
Close to metro station Mayakovskaya (on the main subway line to the Red Square)
Fantastic location for the price and everything is OK. The furniture is old though properly functioning.
Quite a comfortable stay. Very good location by the metro station and the bus stop. Good for those travelling from SVO airport and for those who visit the city center. The TV had only a few not the best channels. Yet the room was quite small, but it was OK for the price.
Interior was renovated Nice views from the rooftop Rude stuff - bunch of security people at the entrance Horrible old elevators Random people as hotel shares space with strip club and offices Single rooms are tiny
we liked the location, the atmosphere and the typical architecture that the hotel reflects. We also liked the rock atmosphere in the restaurant. the rock concert on Friday night Nov. 6
Conditioner does not work. If you have a room's window faced to the street, it is very noisy.
Breakfast is very good
warmness of the stuff, safety, excellent location in the town, comfort in the room, good food not expensive at all, all fine no, it was completely fine
A very nice hotel if you a need a good bed(room) and bathroom. A good breakfast and the kitchen is also good for something else. A nice coffee bar. Not for me! But you have to go first with a bus to the nearest metro.
free internet wifi at reception, cable at rooms, good price for Moscow restaurant closed at night althought they say open, in the middle of no where as there as no restaurants close and no metro station close
distance from the city. It takes 20+ minutes to get from the hotel to nearest subway station (VDNH) by bus.
A very nice and comfort hotel with quite reasonable pricing and a very good breakfast. The hotel staff was perfect. The building looks a little old-fashioned inside though.
Hotel was very clean & newly renovated. Staff were helpful & friendly. Hot water came yellow into the shower and bathtub. Maybe pipes or hot water heater was not replaced when renovations were done.
location, free internet at room, breakfast
Good (and free) shuttle service from SVO airport - runs on time Reception staff all speak good English Inside rooms (no windows) aren't as bad as they might seem Bed was pretty comfortable Restaurant food is over priced and portions are very small Lobby bar item items are expensive as well
Free night transfer from SVO Terminal D. Reception staff helpful in locating pickup point for free transfer. No free transfer from SVO Terminal C. Booking.com erroneously states free thansfer from/to ALL SVO terminals. Buggy Wi-Fi not fixed unlil morning.
Staff was friendly and helpful (e.g printed boarding pass for me at desk)
The wifi worked and the room and bed was comfortable , however room temperature was too hot. Staff were surley and didn't come accross as friendly ( reception staff )
extra very expensive
good, clean, welcoming staff
Brand new hotel, western standard 4 star (rare for Moscow). Modern, clean, nice spa, nice position. I'm used to be in Moscow frequently and this was the best 4 star hotel I've been in. The hotel opened a few days before my check in, so restaurant did not open yet, services organization still in progress. I guess in a few all these will be ok.
Excellent locationn in the district Zamoskvorechie. Design. Standard double room was big and very comfortable. Staff is really friendly. It is easy to park a car right near the entrance. nothing
its location -
Room / Staff / Location / Bar / Restaurant could be improved
Very friendly staff, nice clean rooms. Perfect location close to the city center. Very comfortable and large bed. Little minus: 50% extra pay for early check in.
hotel staff is excellent, location is also perfect, all things in rooms are brilliant new. 10 min away from Red Square. at the time ideally price/quality relation the breakfast was extra to pay and price was too high. we could easily go to any restuarant next to hotel and spent less. Sound isolation in the rooms could be better - we have heard all what happens on the floor.
Hotel decoration is very good. Room is spacious. Breakfast was very good. Location is nice, altough not necessarily close to the traditional touristic points. I would strongly recommend it and hope to come back soon. Not much of a view from the room. Hotel is a bit distant from metro.
great location, perfect breakfast
Design, coffee, tea in the room, location in the center Kids are not allowed in the spa area, and there is no mention about it anywhere. The water is too cold in the swimming pool. The bed could be wider. No playground for kids, no room for playing in the hotel. The breakfast is expensive.
very helpful staff - 2 metro stations 10 - 15 minutes far from the hotel walking with easy and fast connection to Moscow Station and all the main stations of downtown with few stops - good staff also in the spa, nice swimming pool and other facilities - good breakfast with fruits, vegetables and fish
The hotel has a central location; a room was spacious, well-equipped, had a nice furniture. The service was quite poor. No soft drinks in a minibar (even we asked staff to fill it twice). The restaurant was closed one evening but the guests were not informed about it. When it was open again it had a very poor selection of alcohol.
Nice interior, comfortable parking, convienient location. Disadvantages:no priority in SPA for hotel residents, noisy.
Disign, very nice spa, good position 15 min from subway and 25-30 by feet from red square. Street with a lot of ethnic restaurants. Spa staff were lazy and breakfast very expensive.
Nice hotel staff, excellent location, new well-designed rooms. Best price-quality for this location!! Price for the breakfast is too high. Location is excellent for those who comes by car or taxi, nevertheless that walking distance is too long e.g. for old people (about 15 minutes to the metro station). Please, check also if your room card also works in the elevator (mine was diabled sevral times for unknown reasons).
I like the rooms and interiors. Good service. All what you need you can find in the room. Quiet place. Only floors in our room was damaged by woman's shoes. But this is not so disturbing thing.
The location was close to the airport and Crocus expo. The water coolers were on ech floor. Sauna was not included in the room rate. Bad surroundings
No fridge in the room. Unclean utensils, cups in the dining area.
Hotel is located in Moscow suburbs - pretty quiet area but a bit far from the city centre. I loved the bar/restaurant in the hotel. The interiors, atmosphere - all felt surreal. Not far from Sheremeteyvo airport, about 800 roubles by taxi. The hotel is a converted office and it is very much of 3 star quality.
The Internet connection and the availability of rooms for smokers. Position, price, no working table in the room.
Comfortable, excellent restaurant. Very friendly and helpful staff with very good English language skills in all areas. Very patient when answering our questions. Safe boxes not in-room.
I booked deluxe room with river view and got standard room with a view on construction site. so next time when u plan fantastic weekend be aware of this strange fact. disappointed. will avoid this hotel in the future for personal and business trips.
Good multi-lingual front desk staff. Food was well presented and properly cooked. Rooms are comfortable and mini bar and wifi are free! Rooms are properly cleaned and regularly vacuumed. Breakfast can be a problem when coach parties are staying as the staff are not increased.
I enjoyed staying at Katerina City. The room was comfortable though rather small but for me this was not an issue as I just spent the nights there. Good breakfast buffet(!!) except for the coffee. For Moscow I consider this hotel good value for money. The staff was very helpful and all spoke English well. Good WiFi network and free limited minibar. Close to the Metro, well within walking distance.
The service and the foot quality and choice I booked a double room and after two days I got only towels for one person, to less coat hanger and the bred at the breakfast tasted as it was not fresh.
In hotel fine cooks! The gostinyj corner is closed by a door. It is very convenient! Two bedrooms among themselves aren't divided by a door
Convenient and pleasant location for metro, and for train from airport. Restaurants nearby. While free, the minibar gave water,lager and coke only. No soft drink we liked eg lemonade, orange. However we did like the chocolate and muesli bars!