Pros: There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost.
Cons: There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me.
Sep 29, 2016
korean air is the best
Pros: I liked that i had two seats to myself
Cons: No VR goggles
Sep 29, 2016
Pros: The seats is clean .
Crew ware nice to me.
Sep 28, 2016
Great Service on a Short Flight
Pros: Just as our first flight with Korean Air, everything was superb. We boarded just in time, due to delays in the airport since we floundered a bit, trying to make our way through the right terminals and security, but we were processed quickly, and the staff were so polite and welcoming.
Cons: We had absolutely no complaints. Many thanks.
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