The roomservice menu is very poor, food in general is not of high quality. I had to drink my wine from a plastic glass!
Efficient transfer to the airport Cleanliness, in particular the carpets in the rooms. In urgent need of change.
Close to airport
The hotel is close to the airport & the shuttle service was good. The room was good. Arrangement with credit card was confusing - as I had pre-paid I had to come back to reception to register my CC to pay for restaurant. The service in the restaurant was very slow.
Everything was perfect.
cleanness and hotels facilities (hotel shuttle on call during the night was very useful)
The ease of transportation to and from the airport and the location.
comfort and proximity to airport
Close to the ariport Room not clean (especially toilets and floor) - Very noisy : I could hear the other client calling his wife thru the wall, and all the noise coming from the corridor
The location to Budget car rental and the airport. The internet charge was ridiculous, and the internet service unacceptable, possibly due to spyware used by the service. When you charge for internet access, it should not include breaches in privacy. This alone will cause me to never stay at this hotel or any other hotel in the chain again.
Close to the airport for an early morning flight. Two issues: i) the hotel advertises a restaurant that is not open on a Friday evening; ii) directions to the hotel on their own website are useless as there are major roadworks in the area. As the roadworks have clearly been there for some time, directions on their own website should relect this.
Close to the airport. Free wi-fi internet. Not very easy to find, due to the works.
location was good need a light blanket on the bed
The food was fantastic and the staff were incredibly helpful and friendly.
Quiet location Had some difficulty finding the motel
distance to office, avoiding traffic, coveneient location rooms are like cellblocks, very basic and furniture was stained and dirty, no glasses, no tissues etc.
The staff were very helpful, the food was nice, the beds were comfy we can't really fault the hotel.
Traffic diversion for roadworks was unclear to non-Flemish visitor
Location to my purpoase
pleasant surprise. Desk clerk very friendly and helpful. Rooms clean and tidy. Fantastic restaurant with chef. Would definitely stay here again. distance from airport. Was a 23.4 E taxi fare one way, but was cheapest hotel within 10 miles. We were just spending the night before catching flight out in the morning so didn't want to pay the 250E the Sheraton at the Brussels airport wanted for one night.
The loctaion near the square THe bad smell of smoking throughout the hotels including the non- smoking room.Taxi that was arranged by the hotel did not arrive and the morning staff had no idea which taxi company was meant to to be do the collection. I was 45 min late fore my business appointment
rooms are old and shaby, need urgent renovation
Leuven is an expensive town compared to other towns.
The hospitality of the staff Smell of smoking in breakfast area
Good location, friendly staff, nice Belgian cafe.
Kind to offer early access to room and very helpful, cheerful staff. Comfortable bed. Very noisy room above bar and on street front, so if this annoys you then ask for back rooms.
Fairly basic room facilities
Very friendly staff and pleasant breakfast room that bar during the day and evening. Useful area for smokers. Convenient position near the centre of the city Rooms in reasonably but not perfect condition. Felt as if could do with some new paint. Bathroom door was a folding door that made a lot of noise in the middle of the night. Sound insulation poor but not a major problem
The location is excellent, the lady at the reception was friendly and the wifi connection was cheaper than elsewhere. We were travelling with a 2 month old baby, and that was no problem. We could use the microwave to warm up the bottles if necessary, and I saw people using the fridge in the kitchen. There was no mini-bar in the rooms, the furniture was very "rudimental", the bath tub was looking old (but clean), the elevator was very tiny (the buggy barely fitted), the bar at the reception was a very smoky place, and the breakfast was served there also. The breakfast was ok, but the bread and croissant quality was quite poor.
Location was right in the middle of town. Very dated! The bar was in better nick than the bedrooms.
Thye staff were very helpful and friendly in this conveniently situated hotel Noise in the street by late- night party-goers
Comfortable room, friendly staff, central location. Excellent all-round
Nice ambience, nice people at reception, the artie breakfastroom Reception looks kind of cheap at first glance Cleaning starts early and noisy (our room was next to 'Dienst'
The perfect location neear the centre of Leuven
Very good position, hotel staff very helpful, good breakfast A disturbing smell from bathroom during the night. The rooms are not very well acoustic insulated, so you might hear what's happen with your neighbours.
I found the staff to be very helpful. Breakfast was outstanding!
The staff was exceptionally helpful and very friendly. They provided helpful and accurate information on the local transportation schedules and always came to the desk to greet us when we came in. The breakfast (included) was quite good, with many selections to choose from, and presided over by a lovely and friendly manager.
The clean and spacy rooms, and the very polite staff
Very attractive dining room, excellent location
Unusual split level was attractive. Would be nice if the third bed was on the lower level and the sofa upstairs to relax with TV. Everything was excellent
Location close to City is excelent. More pillows should be provided in rooms for the beds.
Quiet large room very close to centre
The hotel is very central, all amenities are close by, the staff are very friendly and helpful
The rooms and location The staff who was working on sunday was very unfriendly
More noise from the corridor than usual
Location Breakfast is too expensive (18 € !)
Good value for money, 61 Euros for twin room with nice breakfast buffet. Parking garage below hotel. Excellent location in city centre. Twin rooms were comfortable, but slightly too small as there were two queen size beds.
We had a brilliant weekend rate. The hotel is a business hotel and our twin room was perfect for our needs. The breakfast was full self-service and plenty full. Leuven is a lovely place and the hotel is very well situated in town. We had a room out to the back which was blissfully quiet. The receptionist on duty was not very welcoming - she seemed to class us by the rate we were paying and the rucksacks on our backs. Or she was just not enjoying her job.
The hotel was extremely central. THe breakfast was very good. Rooms spacious and clean. All required facilities present. The hotel staff were extremely helpful
A clean, modern hotel. Very friendly staff that spoke English.
the staff were so helpful and nice and the food was great in particular the breakfast.
NIce that they have their own restaurant, so I can work late but don't have to look for food. No.
warmth and friendleyness of everthink breakfast was cold water in pots for tea warm coffie cold plates that were used for hot food were very cold taking heat from the food
breakfast buffet no pool
Location Parking facilities
It is nice. It is not so new.
location, helpful staff, comfortable room although pleased that wireless internet was available and reliable, it was quite expensive
The best for me was the price! My son who is 13 enjoyed the breakfast.The rooms are very clean and it is very quiet to sleep at night.
Cleanliness of hotel Getting to it from station, a bit of a trek with luggage and entrance not on main road but behind. But ok once u know where it is
Very quiet and peaceful. Staff were very helpful and a really nice location
Very special private location. 5 star level of personalised service. Feeling of exclusivity and privacy. Very stylish, designer rooms. Exceptionally comfortable beds. The location is off the beaten track so you have to go out to eat. An onsite facility for evening food (not necessarily full meals). Maybe a fridge in the kitchen with sandwhiches or chilled ready meals with a microwave, that could be used like a communal mini-bar would be useful for the weary travellers who don't want to drive out to eat on arrival.
It's a beautiful renovation of an old farm. The staff is extremely friendly and they go out of their way to make it a comfortable stay. The breakfast is excellent and the rooms are quite spacious. Highly recommended if you want a comfortable place in the countryside, away from the city
When we arrived, the hotel receptionist directly offered us a cup of coffee in our room for free. This is exceptional service I think that is not required, but highly appreciated and a good start of an excellent stay. Furthermore, you can park you car behind a closed gate (for which you will get the remote to open it).
A perfect place for a romantic trip. Very polite staff. Special thanks to Duan. You can take bicycles free of charge for riding on the wonderful places that surround the B&B Barons House.
The hotel is close to the railway station, and includes free wifi. Reception staff were helpful. The room was adequate but certainly needed redecorating. One light in the room didn't work and one socket was blackened and looked like there had been a small explosion - I steered clear of using it! The shower tray nearly overflowed it took so long to drain. It was quite hot in the room on the third floor, but when I opened the windows to let in air there was a lot of traffic noise both late at night and early in the morning. Breakfast was adequate but nothing exceptional and only one member of staff occasionally appeared to refill orange juice and milk.
Location was very convenient, very close to the train station. Breakfast was nice. The room was dark and not nice to stay in. But OK if you just need a place to sleep.
The location across from the rail station was very convenient; the breakfast was ample and tasty; the hotel restaurant and bar was attractive & comfortable.
Breakfast of a high standard. Staff efficient. Cafe closed on Sunday
The main room was nice, if basic; staff were helpful when I reported problems. The location was very convenient, close to the station and the bus station and only a short walk to the city centre. There were no towels in my room, I had to go down and ask for them and it was some time before they appeared. The light in the corridor wasn't working, so I had to grope my way to find my room in the dark. There was a split in the bathroom floor, so it bounced while I was standing to clean my teeth. The reception seemed very short staffed, so every time I went down to ask a question I had to wait a long time, either because of a queue in front of me or because the only person there was on the phone. There was a lot of noise from the terrace below, there seemed to be parties in at least two cafes and the music was very loud until almost midnight, making it hard to sleep for business travellers.
conveniently located opposite the station the shower was connected to the bath tap but there was no shower curtain or wall fitting so it had to be hand held. Not goot.
Location, price Poor shower (leaked), noise from outside
The location, near to the station which was convenient for the purpose of our stay. The breakfast was okay Yes, the staff was not helpful.They hardly spoke. The room had no airco and was pretty hot. The hotel is a little outdated (some areas are classicly nice though). The bar/restaurant personell was not providing service. Long wait times.
Cleanliness Price. The 95 euros for double room is quiet expensive.
The staff was extremely helpful and the location is excellent. We had to use a fan as there was no cross venilation in our room.
I liked the amzing shower and modern design of the B&B. The breakfasts were good and the staff was hospitable.
We found very kind the B&B staff and the place is amazing.
Nice house with brandnew renewed rooms and a super hightech shower. Friendly people, good situated to reach downtown. We loved it.
Excellent renovation of suburban house to a very high design standard. Good rapport ' qualite/prix' for a B &B. Current parking limited ( some enlargement apparently planned)
clean and modern room no reception on arrival at 19h !
Small, cosy, quiet hotel with friendly and helpful staff. Nice clean room and facilities.
As we arrived from the Uk by car, it was very close to the Motorway and there is a bus into the towncentre a few yards from the B&B. The management were very friendly and helpful and we felt like staying in somebodys house. The place was spotless and comfortable. Parking facilities need to be bettered, but that is already promised.
Access to internet,hotel staff quite helpful. To expencive in relation to the quality. Far to the center, what could be challenging on weekend because of the bus-timetable
Nice, kind and helpful staff, everything is very clean and tidy. Bus stop is just in front of the BB. no other accomodations close to KUL Heverlee campus & imec (3 min.walk)
Newly renovated, well designed small B&B with very friendly and helpful staff no complaints
Very friendly receptionist helping at the desk after late arrival. Room was poor of furniture and athmosphere/ old sixties.
Excellent breakfast - friendly & helpful staff. Excellent location for town centre. Room heating controls confusing and without explanation.
the hotel staff, the fact that is very near to Oude Markt and Begijnhof The street is a bit noisy
We loved your staff and your services. Your staff were friendly, knowledgable, and willing to help us get around the city. Your hosted breakfast was wonderful as well, and it added to the value of our room. We will recomend Hotel New Damshire to all of our friends when they visit Leuven. The only problems we had were the intense smell of smoke in our non-smoking room and the sound of construction in the morning. We realize that there is not much you can do about the latter, and we were very satisfied with our stay.
Friendly & helpful staff. Several items in the room were missing or broken. Requested they be fixed but not taken care of because it was the weekend.
Wired internet is comfortable, and small refrigerator is available, bus stop is nearby, and staff is helpful. A blanket was not so good, and people in 4th floor must use stair.
Value for money, pleassant staff
The bed was good and the staff was very helpful. I liked the breakfasts.
Helpful staff who are friendly and very honest.
The location of the hotel meant that the centre of Leuven was within 10 minutes. Parking of the hire car was easy, as I could park almost in front of the main hotel entrance in a metered parking space (free overnight as long as the car is moved by 9am) The light switches in the room were strangely configured so that I could not turn off the bedside lights without going to the main switch by the door.
Nice furnishings and friendly people.
Breakfast was excellent,staff attentive,homely atmosphere. Would like to have had tea and coffee making facilities in room.
Nice overall impression. Considerig that the hotel was build in an old Monestary, the rooms very not very well isolated, causing big differnece in temperateure in diffierent parts of the room.
The lovely grounds, freindly staff and the bathrobes
Nice architecture, historical, convenient to city center.Good breakfast.
Hotel staff, garden Access to the parking
Wonderful services, location, facilities and staff. No. I have stayed there several times and it is always a pleasure to go back.
we found the staff courteous ,friendly and helpful. It was an excellent example of a small friendly and very comfortable hotel. One lack is the absence of a comfort tray ie tea/coffee tray in the room.
Room 106 comfortable though smaller than room we had on last visit. Bathroom possibly in need of upgrading. Bath tap a bit difficult to control and water emptying from bath very slow. Staff very friendly and helpful. See comment on bathroom.
None Unfriendliness of personel and staff
Its position in Leuven, and the no-fuss freedom it allowed
The friendliness of the flat No
It is a safe area. But in general Leuven is a safe city. It is OK to stay for a short period of time. Location is not very convenient, though it is a safe area. The room is clean, but the bed is really uncomfortable.
Description on web accurate: A student flat with a kitchen, bathroom, etc. We stayed in the dual level flat with the bed upstairs. Kitchen had enough to cook for yourself. Bathroom was stocked with towels. Little items not cleaned up on arrival, had not been vacuumed in a long time (all floors dirty but tolerable).
location, price no internet connection in room, despite promise
Location Room decor, very dark.
The apartment at St. Maartenstraat 12 was nice, spacious and in a quiet location. In the beginning the staff (young male) was not very friendly but another staff (lady in the next office) was very helpful and tried very hard to find a suitable apartment for us. We booked One Bedroom Duplex Flat at Dekenstraat 87 but what we were offered when we arrived was totally unaceptable. The flat was very small, with a bedroom on mezzanin (upstairs) and a tiny dark bathroom. Eventually we paid extra and moved to a nice business apartment at St. Maartenstraat 12. This took a lot of time and negotiations.
The staff was very flexible with check-in times and the kitchenette was well equipped. The bed could only be reached via a narrow stair which was situated in a tiny corner of the room.
atmosphere noises (room 1)
A good small hotel, well located and with a superb restaurant next door- The Voltaire No
the restaurant was superb, and good value. the rooms were stylish and spacious. wifi worked well and was included in price. would go back. the rooms were poorly equipped, no hairdryer, iron, sewing kit etc
The big bathroom with the jacuzzi was great! We did not sleep in the hotel, but in the seperate building a few streets further. On sundaymorning there was a market - we did not hear any noise at all, windows are well isolated. And it was such a lovely market with yummy belgian pastries!
Modern and stylish room. The pillows were much too small!
Room - nice modern decor Room location (next to restaurant and public restroom) Wooden blinds do not completely cover doors and block light 'Cooked' breakfast was not - just cheese and cold meat
Hotel was excellent reasonably priced beautiful rooms friendly staff ,good location No facility to get tea or coffee in the hotel ?
No wireless internet available in the room, while stated access avialable, not very pleasent if travelling for business
Room was very comfortable Breakfast was very good When entering the hotel, there is a little fish odor.
Beautiful setting; the grounds were lovely & guests are surrounded by nature. Hiking trails, meadows, farms, horse pastures and forest create a serene environment. Breakfast buffet was lavish. Hotel seemed a bit short staffed, but this was perhaps just bad timing. We arrived hungry & tired & had to wait both at the front desk for receptionist to appear, & again for someone to take our order for dinner. However, the tranquility & beauty of the surroundings put us in a better mood. We had a devil of a time trying to find the place, as it is completely off the beaten path. To make matters worse, there was construction going on which prevented us from getting there in the most efficient way. Our GPS was useless in the face of the detours imposed by the construction; furthermore, the address of the hotel was not even recognized by the GPS. It would be helpful for guests to have the name of the closest main street and specific directions on getting there. The hour or more of driving around that frustrated us & soured our mood prior to check-in. Gratefully, the woman at the desk, who also doubled as our waitress, was most pleasant & the food was good, so our spirits were restored.
The area around the hotel was very quiet. No kitchen, so no evening meals, no restaurant. I had to go outside to find me a restaurant
the setting was excellent there was no Restaurant or Bar open and after driving for 8 hours i had to go out again only to buy crisps and chocolate for my dinner
I had to sit at a breakfast tables that was not cleaned after previous guests.
clean beds need more comfert
peace and quiet - we were the only guests. There was no one in the building during the night
I liked the design, the free internet service and the low cost. No restaurant for dinner at the hotel.
Incessant loud music, no dinner (no warning of this). otherwise empty but ok.
Althought this hotel is located far away from the city facilities, it is a very calm place to rest at night. The hotel should have a diner restaurant and frigo on the rooms to compensate the absence of places to eat in the neighborhood. In addition, to find the hotel without a gps seems to be quite impossible because it is located in a very small road and there is almost no indications to follow.
good price/quality ratio for the rooms, calm & green area I was eating lunch there and was thinking: "I am really satisfied with this place, I will give a very good feedback on Booking.com. But... the very bad surprise came when checkig-out: 27€ for 1 dish&water at buffet lunch. I tried to complain but I only got the answer: ''you know, this was a buffet, you pay for the choice' that was salads, cheese and salmon..."
The gardens were nice and itwas very quiet and peaceful.Breakfast room had a wonderful "old world " feeling. Very close to Begginshof for walking and exploring on foot. for a 4 star hotel the room was a little small but not a problem!
Very cosy and stylish at the same time. I love historical settings Could widen dinner menue
The staff were friendly and helpful. Also, most spoke very good English.
The breakfast was great. If that's a four star hotel they must be very small stars. The room was expensive and looked like it hadn't changed since the early 80s. The bathroom was older and not clean.
Please write at least 15 words
nice outside vieuw in breakfast room additional pay for sauna while i was in suite room, sometimes a litlle years 80 dated.
My stay was excellent. The hotel was clean, the food excellent, and the staff eager to serve.
The very helpful reception staff who would do anything that you needed in a timely and professional manner. The breakfast was excellent. The room was slightly smaller than I expected, and not as clean as it should have been. Also, the rooms could do with some upgrading, e.g. mobile phones would interfere with the clock radio.
friendly staff no swimming pool, paid sauna
The quiet and well maintained grounds No, by far the best hotel we have stayed in in Belgium
Close to centre of town, it has a kitchen. No complaints for the price.
The room was big and it had a nice balcony. Beds were not so comfortable... but it general, it was alright for the price we paid....
The flat is small (maybe 30 sq.m) but well organized and well appointed, with separate bathroom, sleeping corner, kitchenette, fridge, micro, hairdryer, TV and hifi. Linen, towels, kitchen utensils are provided. Very quiet place, not really central but only 15 min. walk from center. If you arrive outside working hours, you call the number on the office door and the caretaker arrives in 10 min., no problem. there is no othe heating than an 1500W electric heater but that was more than sufficient for me with outside temp. around freezing point. The advertised internet connection (wifi) just did not work with my laptop (even though it works elsewhere). Plumbing is kind of weird. The shower is a very peculiar structure (you'll undertand what I mean when you see it). And the drainage pipes of the flat upstairs run right on your ceiling, behind a gridlike suspenden ceiling. I guess this makes repair of occasional drainages easier but it's not nice to be wakened by the noise of somebody's toilet flushing abopve your head...
It is practical. It was not clear how to enter after office hours. It was really hot and no ventilation
Nothing, ,just it cheaper than other hotels and has kitchen, that is why I took it The flats is in very poor condtion
Very nice big rooms, friendly staff, no extra hidden costs It was a bit outside the city center
If you want to have a jail experience go ahead! Fliegen und Feuchtigkeit im dunklem Badezimmer! Never again guys
The silence in de flat. The comfort. No phone in the flat. I like to have a telephone in my room
quietness very low value for money
Convinient location. Friendly staff. Except for the presence of the kitchenette the room is comparable to a hotel room in terms of price and accomodations. Bathroom shower ran out of hot water very quickly. Bathroom lighting was poor.