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The rooms were simple, modern, and extremely clean. The breakfast was included and cooked to order instead of simply being a buffet. Parking was confusing, you need to enter the hotel to get a parking card so you can park int he garage overnight. The price of parking is not included.
Proximity to the town centre and easy internet access. The room was cpacious, the bed was comfortable and a small couch was welcome.
The location, the efficiency and friendliness of the staff Yes disappointed that there are notea/coffee making facilities in the rooms I had, #s 103 and 209
Day staff was kind and helpful. The night staff was not able to provide assistance for a minor mechanical problem (air conditioner remote had dead batteries.) Air conditioner temporarily did not work. The room was right above outside bar seating so opening window was not a good option. This was fixed first thing in the morning.
air conditioning was very welcome, very nice breakfast. We were unable to check in until after 6pm due to the Everton football team staying at the hotel, but we were not told of this before arrival.
Excellent attitude of hotel staff. In a very complicated day, with the hotel full with a large group, they did everything possible to make our stay comfortable.
Modern fittings Good breakfast Disco nearby until 4 a.m.
Wonderfull hotel : friendly staff, spacious rooms ,good restaurant and breakfast. The location of the hotel is superb for a stroll through the historic city of Olomouc.
The location was excellent. Shower worked well (important facility). Good breakfast. The hotel looked new, elegant.
Once again I have to confirm that this hotel and his services are on a very high level! Especially for Olomouc this can be a reason why stay E.G. 1 night longer in the city.... N.A.
Just a confortable place with ful service
This was a hotel that was well equipped, well trained staff who were keen to keep the hotel standards high. I would recommend this to anyone staying in the area.
The hotel is completely brand new. We were almost the first customers. For this reason it is super clean and very modern. Very comfortable beds, flat t.v. with many channels. The bathroom is also great. The hotel is connected with a sporting center (Omega center) which has 9 outdoor and 4 indoor tennis courts, swimming pools spa and many other sports. The food in the restaurant is probably the best in Olomouc. Try it before it gets old! The problem with this hotel is the service. It is a new hotel and probably the staff is also new. The room is sometimes cleaned at 4 pm in the afternoon. Some of the waiters at breakfast speak almost no English. We ordered a ham and cheese omelet for our son and we received just fried ham and cheese. At check in they ask me if I prefer a room with a bath or shower. I said bath, they gave me one with a shower. They also charged me extra for my six year old son but when I pointed at the conditions of the reservation they refunded the amount right away. I think the personnel will improve and overall the hotel is recommended.
The hotel is new, it is a real 4 star hotel. Nice room, very spacious. The breakfast was really good. It is possible to park the car outside for free. You have to walk arround 10 min. to reach the center. The fitness center is not in the hotel and you have to pay for it. The hotel does not accept any fidelity program, expect NH hotels.
The location is good. Comfort.
Free parking. Good breakfast. Near to the city center. No conditioning!!!
Friendly staff, cleanliness, nice breakfast, overall a pleasant hotel n/a
WIFI was out of order. During my stay nobody repaired it.
Nice clean room,Food was excellent No tea and coffee facilities in the room,
Extremely friendly front desk personnel, hotel located within walking distance from city center, comfortable rooms Curtains did not allow complete dark in bedroom, breakfast food just fair
booking.com offered smoking/no smoking room while hotel has non smoking only
Pleasant location facing parkland at front with easy walk to old town centre. Near to a tram route from the train station. Staff were very helpful including immediate service when I was locked out of the safe through my own fault. Breakfast was decent. Olomouc is a nice town.
only the place in the center of Olomouc The room called Deluxe was actually the student’s room. Double room of 19m2.
the bar was open.
After arriving late in the evening we had a dinner. Nicely decorated room, comfortable beds. Friendly service. Good breakfast. Too close to the railway track, at an open window heard the trains. When closed - you can not hear, but it is stuffy.
Very friendly and helpfull staff. Spacious and very clean room with digital tv and cable internet. It really is a pity that this nice hotel is next to a very noisy highway and an equally noisy railroad Rooms need some airconditioning. With closed windows it was too warm inside and with open windows it was too noisy. And unless you are on a very tight budget, skip the dinner that is included,
Good value for money. Comfortable room. Free internet connection in the room (wired LAN). Buffet breakfast. Fairly close to the main railway station.
Also diner was included, free internet connection.
matress sheet was very rough
easy to the centre
Location close to centre of Olomouc. Security close to local police station. Genearl high comfort level. No
The service was excellent, all staff were exceptionally friendly and helpful. The hotel has an excellent location for exploring the old town of Olomouc. Our room was clean and comfortable.
Very comfortable and spacious room
Very friendly staff, good and peaceful location, close to the very centre. Key cards often working only after 3rd-4th insertion. Hotel a bit expensive for this comfort and especially this location.
Good location helpful staff The massage person was not available the night we stayed... :-(
The hotel is relatively new and hence the facilities are very good. It is close to the historical area which is what we were looking for. The weekend rate was reasonable for a casual traveler.
Its position is far away from the center of the (small) town, on a street without lights at night, and at least three hundred meter distant from the nearest bus stop. Rooms are bare, without real curtains, and the breakfast (on demand, for 4 euros) not really enticing.
Lovely staff.hotel very clean. excellently situated for the football ground,omega centre and sports facilities
nice hotel nothing
heater is working fine more like a lodging for backpackers than a three star hotel. not worth the amount paid.
Basic hotel, no frills, but ok. Just10 minute walk to centre of town.
the rooms were spacious the attitude of the restaurant staff
Great hotel. The location is very good, the room was quite nice and staff was excellent. There was a mix-up with the reservation, but the staff took care of it right away.
meals and location of the hotel no
The location is great, in a quiet street very near to the city centre. The staff was helpfull, the room quite simple but comfortable. Breakfast was very good, the hotel restaurant also. Near to the hotel are a lot of pubs and pubs. Everything was very good, but notice that the main building doesn't have an elevator. I've had crutches, therefore they gave us a room in the next building, which have an elevator.
heating, very cold room
Location and comfort No
Very pleasant staff, good buffet breakfast, central location, 'private' parking nearby. Personally I dislike squeezy soap dispensers, which were provided in the shower room. The A/C unit in our apartment was huge and very noisy (but perhaps building restrictions prevent a quieter version to be fitted)
The development of this old building into the hotel is very well done - the restauant design is impressive and rooms are spacious and full of character.
Lovely room and location. Inadequate curtains. Too light too early
Staff were very friendly. Location excellent. Mattress cover/sheet had very rough surface. New sheet added second night and it was okay. Very strange that the normal cover was so rough. Room was okay but there were no blackout curtains so sun shone through early in the morning. Some rooms have wifi and some have cable.