Overview

Kota Kinabalu 1Borneo

TB-00-01, 1Borneo Hypermall, Kota Kinabalu 88450, Malaysia
+60 8852 9888

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+60 8852 9888
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Rates

Overall guest ratings

7.4/10 Good
Based on 975 reviews
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Review highlights

  • 7.9
  • 7.2
  • 5.6
  • 5.4

Good to know

  • Great shopping

Nearby

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    About

    Located in Kota Kinabalu, The Klagan Regency is minutes from 1 Borneo Hypermall and close to University of Malaysia Sabah. This hotel is within close proximity of Borneo Marine Research Institute and Tun Mustapha Tower.

    Rooms

    Make yourself at home in one of the 269 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a sauna. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Concierge service
    • Meeting/Banquet facilities
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 975 reviews
    • 7.9 "Good service."
    • 7.2 "High comfort."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Location is acceptable."
    • 5.8 "Average value."
    • 5.6 "Average amenities."
    • 5.4 "Rooms are ok."
    • 5.1 "Food is average."
    • 4.8 "Not very clean."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    7.4 Good
    Based on 312 reviews
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.2 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 7.0 "Good location."
      9.2 "92% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
    • 5.7 "Average value."
    • 5.7 "Rooms are ok."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
    • 4.2 "Disappointing food."
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    Overall Rating

    7.6 Good
    Based on 370 reviews
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.3 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Location is acceptable."
      6.3 "Reasonably accessible by car, said 63%."
    • 6.1 "Average value."
    • 6.0 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.2 "Only 52% said the rooms were modern."
    • 5.9 "Pool is mediocre."
    • 5.9 "Food is average."
    • 5.7 "Vibe was decent."
    • 3.3 "Internet is poor."
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    Overall Rating

    6.7 Good
    Based on 175 reviews
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.2 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.7 "Location is acceptable."
    • 5.9 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
    • 5.2 "Average value."
    • 5.0 "Average cleanliness."
    View all review categories

    Overall Rating

    7.4 Good
    Based on 117 reviews
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Good location."
      9.3 "93% liked the proximity to shopping."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Average comfort."
    • 5.5 "Rooms are ok."
    • 4.7 "Not very clean."
      4.9 "51% said rooms were dirty."
    Good to know
    "Great shopping"
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