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Hotel has rooms of two categories sutiated in different buildings. Rooms of lower category are basic and modest, worth of money. Booked room has "small accidenr" as administrator said, so we received two small rooms instead of one family room. Terrible sound insulation
Locality of hotel Uncomfortable bed
Great Breakfast and service
Nice and comfortable family room with two rooms and 2 toilets, spacious, nice The interior design - pure concrete in some places was not nice. Very undisciplined children in the spa area - noisy, disturbing, splashing with water. Breakfast Ok - nthing extra ordinary
Breakfast. Usually, swimming pool or saunas are included in price for guests, who are staying in hotel. This time - no. The price for room was too high, I expected to see more than small TV, plastic showers.
Friendly and helpful staff, the room was modern and had English as well as Estonian TV, robes supplied for spa use and a delicious breakfast included in the tariff. Everything was excellent
silence ;) Stuff is not perfect
price, location and breakfest room size- but it is ok for this price
the atmosphere - quiet, relaxing..nice! Stylish rooms, very good spa centre
The room was big and nice and the bed was very comfortable. Visit to the sauna and pool centre was a very good experience. It was also very calm and peaceful in the hotel and the staff was very helpful. There was no minibar in the room. Not that we were looking for drinks, but it would have been nice to have at least a bottle of mineral water in the room.
Good food, delicious dinner. Cosy resturant, with nice service. Good SPA facilities, with profecional staff.
Wellness/Spa was excellent, very good service. The food was also really good. No
Unlimited free use of the spa facilities. Possibility of hiring bikes. Good location. Good restaurant. Safe parking. On the whole, friendly and helpful staff.. Charging EEK 30 extra for a pot of tea (as opposed to a tea bag) for breakfast seems rather odd. Some front-of-house staff have rather poor English. Fair enough, I have non-existent Estonian, but I'm not running a hotel that caters to an international clientele. However, I wouldn't want to labour the point: I enjoyed my stay!
Stuff work...breakfast spa area are quite old (weared) and childrens in saunas are disapointing
The first of all is spa! And very nice staff. we didn't like the restoran and the a la card. so bad for this charming hotel.
My second time here. Very nice spa which is incl. massage was excellent, friendly staff, ambiente luxury but not posh Restaurant also very good. Overall price to quality - excellent choise. We will be back.
wonderful for rest and recuperation, far away from the rest of the world
very good breackfast and we enjoyed spa very much, something of unforgettable room. window on the road, bed really terrible and shower that made all room like a lake. for last noone come to clean room or change towel in the morning
Rich buffet breakfast + SPA recreation centre in the morning!
Nice atmosphere, swimming pool, restaurant, high quality service.
The staff is very bad. In the Spa massage is bad. We are pay for 1 hour massage, but have just 40 minutes.
nice solution, good situation in middle of Kuressaare, nice restourant, large superior room with good interior Restaurant was closed without notice almost 1 hour before official time...
everything, great place
The spa was very nice!
Central location; historic building made into nice,modern hotel; good food in restaurant; excellent buffet breakfast Room was not as large for the price as I thought it might have been.
I very much like the personalized attitude - at first, there was some misunderstanding with the booking. later, we found a message and a bottle of wine from the staff. this was very pleasant.
The room and breakfast was wery good
Nice, quiet place, perfect for relaxing and having rest. Per 3 days room was cleaned once.
I like SPA procedurs
You have excelent food!!! And of course swiming pools were great! Persons at the reception were not very welcome - just average attitude
Location is really nice and it's quiet! Surroundigs are perfect for a vaccation and many things to do! Food is excellent, service as well! Everyone was very friendly and helpful! Great place for the families with kids as well! Can not wait to go back next summer! May be spa treatments were little too expensive.
good quality hotel,very good facilities and dining
This is an excellent hotel with a lot of attention paid to details. The hotel also has a fine restaurant. It is not the cheapest hotel around, but the quality of the hotel makes it worth it.
Everything, I suggest this hotel to everyone, who goes to Saaremaa. Its the second time I was there. I like pool facilities and children room very much. atmosphere is great! to compare with previous time, breakfast was simplier,.. incase, there is something that can be done.. it would be nice.
Breakfast and the room itself - beautiful view over the bay, quiet, tasteful interior; 1.5 baths; king size bed 1. There are nice bike trails around, and we would have loved to rent bikes, but they only had adult bikes available - no children's. 2. The pull-out sofa is not comfortable for older children
The hotel was very peaceful and we had a great time there. Also Hot stone massage was a dream - excellent! Just little detail - the towels were very used and bed sheets with some stains.
An oasis on a boring Island
Only that my stay of two weeks was too short !!
View over the sea.
Gym, pool and sauna. Location beside yacht harbor. Quiet. Coffee during buffet breakfast time, but fortunately there is a bar in same room where you can get good machine coffee.
Sauna & swimming pool, helpful staff
location smoking area too close to entrance
We stayed 4 nights, the breakfast was not the same every morning, was lack of food what we had on a first morning. Also, one cleaning was not made.
Nice swimming pool included in the price. Hotel has no airconditioning in the room.
Reasonable price, good location, spacious room, good breakfast. Not a place for a romantic stay, more like a rehabilitation center, bathrobes for extra pay, extremely hlorinated pool water.
We stayed in one of the suites having a couple of rooms and sauna and a very good view to the sea. The ladies at the front desk were very helpful arranging us promptly help and service which we needed due to the flat tire of our car.
a very good location a very strange smeel in the room and especially in the sanitaries
swimingpool & brekfest, location near Kuresare castle sauna without a cold pool, Bowling was closed, bar works only until 22:00
Perfect spa service with professional medics and very good swimming pool for real sport swiming, reach breakfast. Actually, super for the price. Just one thing - no information about the Island and the city. So we couldn`t take any excursion or get maps.
the hotel was close to special stages of Saaremaa rally - which was the primary reason of our stay. one of special stages could be seen from hotel restaurant. rooms were not very clean
A lot of space and entertainment possibilities for your children. First floor rooms have nice terrace. room service. Room was dirty.
Location Cleanliness of my room
Good location, especially if travelling with a dog. Hotel & rooms everything but clean... Poor but sufficient breakfast. Dog costs 200KR per night.
Everything was great
it was very spacious we got treated rudely by one of the staff members
Spa,water centre,night facilities,restaurant,nice countryside The extra bed was not in the room i asked twice while the staff had heard.We got it in the eveniing and our child hadnnnn t rellaxed anywhere
Actual price for hotel room was higher than ordered through booking.com
Close to the beach and pine forest. Friendly and helpful staff; pleasant to my tiny dog. Spa/massage facilities. There were marks on the carpet... I would not like to be blamed for them afterwards! The evening I had a meal there, the bar staff were not very helpful. But all within reason!
Hotel's location in pine forest near beach and not soo many other peoples around.
The place was peaceful at the seashore. Very few clients. The personnel did their best their client, but they were not all very professioinal.
Good place to stay with children in a family room.
Nice Beach very close by. Rooms were guite expensive considering the location and quality. Bathrooms in hotel rooms were out of date and water were all over in the bathroom after showering (only shower curtains). The water stayed in the bathroom due to bad floor leveling.
I like quite and peacefull place, no any noisy neighbours. There is no fridge in room and wifi internet only in reception hall.
Excellent location, very friendly staff, lunch buffet availability. The shower did not have a shower cabin, only a curtain, so while showering, the water gets on the floor of the whole bathroom.
Friendly, helpful staff
Rather quiet. Sea within 100m reach. The hotel lacks personality. Everything is ok, but I can't say anything special about it. The hotel has a renovated Soviet hotel feeling. Even though breakfast selection was wide, the porridges (rice porridge and oatmeal porridge) tasted quite bad, they seemed to be made from some kind of powder. The sea didn't seem very appealing. To enter the water you had to go through a layer of muddy seeweeds. Maybe we were just unlucky with the time, it might be different at other times. Some channels on the TV sometimes lost the signal.
friendly welcome no
Quiet, yet near the centre. WiFi-internet access++. Friendly staff.
Service, Value for money Breakfast,
Kindness and helpfulof staff, location of the hotell in center of city big clamour through airway from other rooms and sauna hall, its really disturb have a good rest till middle of night. Absence of receptionist in late evening and night. Lack of cafe or restaurant.
spacy bathroom, good breakfast, lots of TV channels, possibility to have a balcony. expensive regarded to the impersonal atmosphere it offers.
The buffet breakfast was excellent with large selection of quality items. Our room was very small and there was no chair or comfortable place to sit. Staff brought in a basic chair.
Nice and peaceful hotel in the centre of Kuressaare.
Cleanliness and comfort (Wi Fi internet availability in hotels room) N/A
Location, excellent breakfast, very clean place
The situation on the hotel is very good as breakfast too. Color of the carpet in corridoors.
Staff friendly and the location is very good.
Very good location just 5 minutes from city center. Small, famlly owned hotel, good breakfast, nice staff. Towels and bad sheets are old, stripes on it, and impressions, that they are not clean.