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Presentation clinelness,kind staff,only stayed one night,but liked it.good conection to airport nice sourandings and outdoor,would like to stay bid longer Woold be nice to have some shatle to city or shoping even with payment but cheaper than Taxi
This hotel is an excellent choice for transit passengers traveling through Katowice airport. The location is just perfect - 5 min by car from the airport. The hotel offers free (included in room price) transfer from/to airport and it's great! The room is not big, but very convenient and clean. Free Wi-Fi is super choice. The staff is very helpful and attentive. We checked out at 5 a.m. and the breakfast was packed for us and hot tea and coffee ready in the hotel hall. The girl at the reception and the staff of the restaurant were very very kind and professional. I can highly recommend this hotel. No
Wonderful staff great value for money super food
Large rooms very warm & comfortable
Great pick up service from airport, 5 minutes drive, clean, great value for money and exactly as it says on the tin. Perfect for a nights stay near to Katowice Airport Room was very, very small buit it was only for 1 night so not too bad. No English tv stations and there was some noisy guests but that can happen anywhere.
close to the airport. I had to leave at 0400a.m. but the friendly staff prepared me a breakfast
Breakfast was really good The fact that we did not get what we ask for. We ask for a double room with one bed and we got one with two beds. In addition this room was freezing due to the fact that the window was open when we got there at... 1 a.m!!!! We ask the recepcionist to change room and she gave as a single room and I paid for double...So I am very dissapointed
Dimensions of rooms we were pleasantly surprised. Also we were pleased with soulful breakfast and free airport transfer.
Very closely located to the Katowice airport, provided shuttle service to the airport along with sack lunch because our departure was before their breakfast hours, very good and reasonably priced restaurant
Proximity to Katowice airport for an early morning flight
New hotel, very modern and clean. Staff very friendly - 20 minutes walk from airport - although transfer to airport was 20PLN (just over £4) Spacious bathroom.
Clean, nice and comfortable hotel for very fair price.
New hotel with new all.Parking good.Nearest forest.Transfer from Airport cost 4-5 Euro
Hotel was very quiet and when you do travel a lot (business trip) you really appreciate a good night sleep Shame that we have to paid for the hotel parking - we arrive at the hotel at 2am on 20.10.09 and depart at 10.15am on 20.10.09!
I liked the cleanliness of hotel and rooms, the hotel is nice, fresh, room is nicely equipt. It is pretty far from Katowice, around 35km, so taxi will cost you 40€, which is too much, but they don't agree on any lower price. On way back find taxi in city, will get you back for 20-25€. Also drinks in hotel bar should be cheaper, beer for 3€ is too much for Poland.
Very quiet and convenient for airport Remote from town and only suitable for Airport stopover.
The wonderfully pleasant staff and the modern style! The merangue ice cream cake was heavenly!
the staff were unbelievable…made us cocktails all night…we had to leave early the next morning and coffee was already waiting in the bar for us…The beds were sooooo comfortable we want to go back just to sleep in the bed!!!
Location is great if you need to stay close to the airport. Room is comfortable, great shower and bathroom, comfortable bed. Food in the restaurant is appalling, especially breakfast - you get it served and have no choice other than scrambled eggs.
Great location, great service, excellent and well prepared food selection. Their rooms have AC and the offer a shuttle to the airport 24/7 for around $5
The hotel wasn't busy at the time I was staying there, so it wasn't very nosy, that I liked. Room was comfortable. I was surprised that you provide kattle and tee make set taht I realy like. Good food in the restaurant. I can' find anything.
Staff was friendly. Breakfast was good. the temperature in rooms was so high that we could not sleep. Water pressure in shower very low.
excellent food Very cold swimming pool!!!
Excellent restaurant, good service, quiet place reception staff
Buildings refurbished to very high standard. Beautiful gounds. Much better than a traditional business hotel (it isn't really) but slightly off the main road so no meals/facilities apart from at the hotel which were very good. Probably not such a good stay if a wedding or conference is scheduled.
Hotel is designed completely in old style, has beautiful park around and view from restaurant is really great! It's hard to find hotel as village is very small and is not marked on map, there was only one available electric socket in my room (second was hidden behind cabinet).
Cleaned, staff is very helpful telephone in the room not working, internet wireless too slow and on payment
Close to the main road, free internet.
Very clean and large room for that price, good location near big shopping malls, territory around to walk a dog. Breakfast is very poor for that price - that was the only thing, which spoiled the total impression. Otherwise, would recommend this hotel to nayone, going to Czestochowa.
It's an Ibis: clean and efficient. Expect no luxury, but a decent room and breakfast - which was exactly what was required to spend a night on a long drive. Friendly and efficient.
The hotel was clean and quiet, despite its location in a busy junction of the city. They could not provide an extra bed for the child as requested in our reservation. (The hotel seemed to be very full because of some religious festival that weekend). The receptionist was very nice, however, and brought us extra pillow and blanket at no additional cost. Breakfast was relatively expensive compared to the price of the room and was not included in the original rate. We decided to skip it and leave early.
Clean rooms, clean environment, close to highway, flexible working hours (we did late arrival), reasonable breakfast, well maintained rooms
The staff was nice and willing to help;in any question asked.Except this I was born nearby on warszawska str. 91. The house was cleared lately;.what a pitty. NO
Room was clean, comfortable and the service was good. It was perhaps a bit far from Jasna Gora.
Clean, modern and comfortable rooms make spending the nights in Ibis, as usual, a pleasant experience. Hotel is not so close to the railway station or to Jasna Gora as it may appear from the map: be prepared for half an hour / one hour walking in alleys that may be run-down. Also, in the event of rain, the alleys form pools of water that can be lethal for your dry clothes, should a car pass by! There's a computer in the lobby for internet access, but you need to pay for it.
It's an Ibis Hotel. Has good commodities, cleaned, simple, works and people like. The hotel is completely far, far away from the city center and from Jasna Gora monastery. There's no bus, so if you don't want to walk, you need to take a taxi. One thing that I hated: for 45 min. of internet I paid 5€. A robbery...
Although booked into Iskra I stayed at the sister hotel Wilga Excellent!! from the English speaking staff who sent the car to pick me up from the airport to the restaraunt staff, everyone was welcoming and helpfull I will be back Super!! Thank you 10/10
Very handily placed for the airport with transport included in the cost.Basic but adequate breakfast We missed the pick up from the airport somehow and had to wait a little while to check in.
The hotel is very close to the airport. There is shuttle service one-way (to or from the airport). The hotel is situated in a quite area. The bed and bathroom equipment were quite bad.
Everything was very nice and quikly! And of coursefree transfer from/to airport!
shuttle service from the airport included in the hotel price, free internet, very good breakfast
The location (very close to the Katowice airport) and the shuttle service (included in the stay there was a one-way ride to the airport).
It was a short stay, to catch an early flight the following morning. Staff very helpful, even arranged lunch boxes for us to take, since we were departing too early to have breakfast.
The staff were very professional, friendly and effective. The pick-up from the airport was very quick and convenient. This, in fact, was the main reason why we chose to stay here. Lack of hairdryer and mini-bar, although we were told that it's going to be installed in the future. The breakfast spread was not very abundant, although it did have a few elaborated and tasty things to offer. The last detail would be a somewhat unpleasant smell in the bathroom (it was clean!), so perhaps some kind of air freshener might be a good solution here.
Professional and courteous staff, descent value for money Smell on the hallways and rooms is unpleasant
Convenient price; at walking distance from Jasna Gora the main target of my trip; clean, nice, friendly
Great location, nice clean room. Rather high price
Location - air con - no traffic noise Nothing
Good food and a relaxed atmosphere
Excellent service from the moment I sat down in the reception area to do some work. I had a room on teh 6th floor, which was a no smoking floor - however, there was a very strong smell of smoke. Also, there was damp smell in the corridor.
Room was very good for money - in good condition and nicely decorated (luckily we got an apartment, which was a bonus). Good view and very close to the monastery and local cafes/restaurants. Receptionist was flustered when we arrived - but was polite. Chambermaid still cleaning our room when we turned up and had to wait 10mins. But only very minor grumbles. Didn't try the restaurant.
Room on the road side, are too noisy from 5 am. I couldnt sleep
Good position, clean room and good breakfast
Just across the street from Jasna Gora, the site I was visiting. Helpful, knowledgeable staff.
This was the second time I have been to this hotel and hopefully it will be my last. I arrived after having rang up for early check in to have them tell me i did not have a reservation, I did have they just did not think of the checking if my christian name came first on the list. The room was expensive for what it was and really I am too angry about my stay there to write anymore.
Good Price Very Noisy. There was event going on in upper floor until early in the morning. It was not able to sleep at all.
Not very much. The electrics (sockets were hanging out) There was no shower curtain or extractor in bathroom. Building re[paires were going on & the scaffold was left in place next to my 3rd floor room causing concern for break ins. It was very noisy (from the road) and people in a rear car park (up to 3 am) in the building behind.
It was difficult to appreciate something ! Staff not speaking english, photos not like in the web site, the hotel is not absolutely nice
The place was wonderful, and the staff was perfect. Nothing at all
The rooms were inexpensive, the staff was helpful (if not warm - though this is a cultural thing not specific to this hotel), and we managed fine with broken Polish and the staff's broken English. The location is OK, though not nearly as close to the Jasna Gora as the Mercure. Beds were quite soft, not firm, but it was still comfortable enough. TV options limited for English-speakers, though BBC was included among the few channels available. Overall, a decent budget hotel.
Great location. Close to a large department stire..Tesco. Can pick up just about anything you need there. Also close to the church and tourist spots.
The location The fact that we did not have a shower curtain or a glass devider. The tiles were broken under the tub. Wish a double roopm could offer queen size bed.
I really enjoyed my stay. The staff at reception were very helpful and pleasant. The bathroom was good with a lovely bath. I really liked everything except the location for walking to. There were some very busy roads to cross.
nothing The hotel location is bad and hav a vary ugly look , far from the city, The public area and inside the rooms was dirty, the bads were vary uncomfortable. Even so we payd mor then any hotel in our trip in all Poland
Location of hotel is almost perfect for traveling through Poland - right beside main road, very near to shop. During last 1 year hotel improve quality of wireless internet Staff is only limited english speaking, shower had some technical problems.
Frandly staff.Free car parking.Nice hotel garden and room.
The food was excellent and staff were very friendly including the owner and w returned next day for an excellent lunch. very old fashined hotel in style of Napoleonic period - the owners had spent many years in France.Whilst the en-suite bathroom had been renovated the bedroom and furniture needed bringing up to date.
Old world charm Romm had smoke smell
food and room were very good, staff helpful and the parking lot securise.Good rest to tack back the road.
beautiful decor and good food. room smelled like cigarettes and no access to elevator