Pros (+) Great location, walking distance to most everything you'd want to see. Stellar service! Good food. Great comfortable room and great shower! Super happy with this hotel. Loved the regal vibe.
5 stars
Hotel H15 Francuski Old Town - Destigo Hotels
Photos of Hotel H15 Francuski Old Town - Destigo Hotels
Overview
This art-nouveau Krakow hotel is located within a 10-minute stroll of The Krakow Central Station. It is situated a brief walk from Jagiellonian University, Academy of Music in Krakow and Main Market Square.
Hotel Francuski provides a 24/7 reception, as well as an airport shuttle and a concierge. For added convenience, it offers luggage storage, laundry facilities and limited hours room service. The hotel also provides meeting rooms, a safe and porters.
Each room is well-equipped to make guests comfortable and offers a radio, a mini bar and a refrigerator. They are also equipped with a hair dryer and a telephone.
Hotel Francuski's on-site restaurant, the Gessler we Francuskim, is a popular spot to enjoy a meal. In the evening, guests are welcome to wind down in the comfortable lounge bar. Guests can also try one of the many bars and cafés in the vicinity.
Hotel Francuski is located in the City's popular shopping area. Cloth Hall and Sukiennice Museum are also nearby.
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Amenities at Hotel H15 Francuski Old Town - Destigo Hotels
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Quiet street view
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Things to do
- Pool table
Fitness
- Fitness center
Reviews of Hotel H15 Francuski Old Town - Destigo Hotels
9.1
Wonderful
3039 verified ratings
Wonderful
2091
Very good
519
Good
263
Okay
72
Fair
33
Mediocre
21
Poor
40
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, with many highlighting the beautiful design and comfortable rooms. However, there were notable complaints regarding the service, including slow staff and issues with room assignments. Overall, while many enjoyed their stay, some felt the service did not meet their expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.1 out of 10
121 reviews
8.9 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's on-site restaurant, the Gessler we Francuskim, is a popular spot to enjoy a meal. Guests are also welcome to explore the many bars and cafés in the vicinity.
Are there any concerns about the hotel's cleanliness?
Some guests mentioned concerns about the temperature in their rooms and a space heater not fully heating the bathroom. Additionally, there were reports of a security breach during the check-in process.
What are the hotel's unique offerings?
The hotel is beautifully renovated in an art nouveau style, complete with gold taps in the bathrooms. It also offers exclusive breakfast options and a fitness center for guests.
Is parking available at the hotel?
The hotel offers an airport shuttle service for an additional charge, and there is also a shuttle service available for a fee.
What is the best time to visit the hotel?
The hotel is located in the city's popular shopping area and is especially beautiful during Christmas time. However, some guests mentioned concerns about ongoing renovations and building works.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it easy to explore the main square and nearby attractions on foot. Guests appreciated the convenience of being within walking distance of the city's popular sites.
Consider Refurbished Rooms
Many guests praised the refurbished rooms for their comfort and modern amenities. It may be worth requesting one of these rooms for an enhanced stay experience.
Be Mindful of Noise Levels
Some guests reported noise disturbances, such as construction work and street noise. Light sleepers may want to consider bringing earplugs or requesting a quieter room location.
Check for Hot Breakfast Options
While the breakfast received positive feedback, some guests noted that hot food was available on request. It's advisable to inquire about the breakfast options upon arrival to ensure a satisfying dining experience.
Inquire About Complimentary Services
Some guests suggested inquiring about complimentary services, such as drinks in the room, especially for those staying in superior rooms, to manage expectations and avoid surprises upon check-out.
Take Note of Room Heating
A few guests mentioned issues with room heating, so it may be helpful to confirm the room temperature and heating functionality upon arrival, especially during colder seasons.
Explore Nearby Dining Options
While the hotel's restaurant received positive feedback, guests also recommended trying out the many bars and cafés in the vicinity for a diverse dining experience.
Plan for Christmas Markets
If visiting during the holiday season, consider the hotel's proximity to the Christmas markets, making it an ideal choice for those looking to immerse themselves in the festive atmosphere.
Be Aware of Check-in Procedures
Some guests mentioned the requirement to provide a passport and fill out forms during check-in. Being prepared for this process can help streamline the check-in experience.
Location
Ul. Pijarska 13, 31-015 Krakow, Malopolskie
What's nearby
- Brama Floriańska153 yd
- Krakow City Centre161 yd
- Barbakan192 yd
- Muzeum Historyczne Miasta Krakowa335 yd
- Krakow Old Town342 yd
- Kościół Mariacki392 yd
- Main Market Square409 yd
- Cloth Hall417 yd
- Academy of Music in Krakow0.3 mi
- Galeria Krakowska0.3 mi
- Uniwersytet Jagielloński0.4 mi
- Królewska Katedra na Wawelu0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel H15 Francuski Old Town - Destigo Hotels
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $152 |
Average price (weekend night) | $349 |
When to book a room at Hotel H15 Francuski Old Town - Destigo Hotels
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hotel H15 Francuski Old Town - Destigo Hotels
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See most recommended stays in KrakowGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 6.6 mi |
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