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very nice location, good sized rooms, good reataurants paid for lake view, got side lake view room, gave me a lake view but was for smokers, so got the side view - they did not deduct the price difference, insufficient breakfast, no wifi - only with cable
Very nice accommodations and extremely friendly staff. The price can not be beat for the high quality of this hotel. The location on the lake was very scenic also. I would highly recommend this hotel and will be staying here again when I am in Neuruppin.
helpful crew, nice neighbourhood, easy access to local train to Berin way too expensive breakfasts, but it is a general remark for German hotels
There was a wonderful shopping area and train station just across the street from the hotel that should be noted. It made the stay twice as nice. The only negative was that the sink faucet ran at a trickle. Otherwise, there was plenty of water in the shower. The stay was very nice.
Nice location, very friendly staff, very willing to give directions or help in any way. The restaurant was very nice, good food and friendly Only that we were expecting a pool and there was none
hotel clean, staff friendly and helpful pillows too soft
Pleasant staff dealt with problem quickly and efficiently Too close to loud music on opposite side of road
Location close to the Berlin - Copenhagen bike route was perfect.
Reception staff were friendly and hospitable and made an effort to speak english. The bathroom was not clean - there were hairs all over the floor.
This hotel is not very impressive from outside but very nice and clean inside. The staff is very nice and helpful. The breakfast has a good variety. The rooms are big and clean. A very nice and clean swimming pool. I will book again this hotel next time. The TV is an old style and the programs (15) are all in German. A small fridge will be suitable in the room.
Hospitality was not felt so good. One of the reason of selection of this hotel was because of availability of 'Wireless Internet' with free of charge'. But hotel requested me to buy internet card of which cost is 8 EUR/hour (per HOUR !). And only brochre was given without explanation. I tried to connect according to the instruction of brochure but it was not successful. Why booking confirmation informed 'Free of charge' ?
The area around the hotel, The quiet. We asked for a room in the main buikding and nonsmoking. We were offered a room in the annex, dark, damp and smelling of smoke. Then we were given a room on the third floor no elevator. The internet was supposed to be free of charge in the entire hotel.There was only a hot spot in the bar which was full of people and we had to buy a card. At 9:30 the stuff went and a late comer knocked on our door
Helpful staff. Good food. Web site said Free Internet, it was not! You had to pay through T mobile
Wonderful staff, who were interested not only in ensuring our comfort in their hotel but in the places we had visited each day. We changed from B&B to half board. Excellent food and value for money. We stayed for 12 nights and never ate the same meal twice (a record had been kept). No lift and the number of stairs restricted our choice of room. From the car park to reception, dining room etc 13 stairs, (only 8 if you use the main entrance). Rooms in annex are on ground level, otherwise 20 stairs to climb between floors. Rooms on the top floor involve a climb of 60 stairs from the dining room. If you cannot manage this number of stairs easily ask for a ground floor or room on a lower level when booking.
The crews are very kind and warm hearted. The signal is very weak up to 2 floor
Very large and confortable room. The staff is really kind. Very easy to take the train to Berlin city center.
It was very close to the Berlin ring road and parking was available just by the entrance. The staff did not speak English but were helpful and pleasant. A good breakfast and the room was clean and cosy. No English channels on the TV. Expensive internet.
easy to find late at night, possible to arrive late
Very nice, comfortable hotel with a friendly and helpful staff. Hotel is located just off the Berlin ring which was very convinient for us (travelling from the Netherlands to Poland). Easy to find. Parking in front of hotel free of charge.Breakfast excellent!
Very kindly staff, very clean, very good breakfast buffe
The staff was very courteous, the place was immaculate and the breakfast selection was more than ample and fresh