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Staff went out of their way to accomodate us and were very genuinely pleasant to us and other guests.
Welcome on arrival and personal service.
the room was very good for family with 3 children there was an older lady probably the former lady of the house and she shouted at the children to take of the shoes before i even had a chance to correct them myself. She should retire for sure. no goog welcome. the man of the house was very friendly.
The hotel was located in a small village and was perfect for an overnight stay on our trip from Bonn down to Switzerland. The proprietor and staff were extremely welcoming and ensured we were well looked after. We had dinner in the hotel and this was very nice as was the inclusive breakfast. The room we had was basic but perfectly adequate for our overnight stay.
I have never met a more gracious host! They were so excited to have us and escorted us to our room! He offered to bring our bags up. The breakfast was lovely, traditional European...but such wonderful service!
good location to visit Legoland, friendly and correct staff
Excellent food, specially goulash soup, location.
We loved the welcoming. This is deffinitively a place I warmly recommend to families with kids. The personal, the service, the place, we loved it all.
Ideal for an overnight stop. No
Spacious room, very quiet anfriendly staff. There is a restaurant in the hotel which offers regional dishes at reasonable prices. Good breakfast and free WLAN access. Too far away for daily travels to Munich. But if you want to relax and enjoy the nature, this hotel is a good choice.
We enjoyed the spacious room, cleanliness, situation and being able to relax. The staff were very friendly too even though we couldn't talk the language it didn't stop them being friendly toward us. Nothing was a problem to the staff. The only thing that could improve is the church bells being turned off at night if possible. And maybe a fan in the room in the very hot weather.
Simple, but pleasant stay in "gasthaus". Enyoying tipical german food served by friendly staff.Family friendly, enough parking places and even small playground for children. Nearby to Legoland (20 minut), with no bussy traffic at all (you meet only few cars) Placed in the suborb of small city (practically village).Nice countryside,good for cycling. Real german atmoshere, Beds were too hard
I stayed only one night but found the service in a very good condition. Everything was ok.
Friendly manager, free loundry of few clothes, good breakfast. Manager gave me a Krumbach beer mug as a present When I reserve the hotel, I read that I reserve a twin bedroom with another bed or sofa. I called Booking to make sure that It was going to be a bed not a sofa.otherwise I would it cancel the reservation. Booking.com assure me that It was going to be another bed. When we arrived it was just a sofa, very low, could not sleep in. I need it to use just one twin bed for us. Left early. Manager was very kind
Food was brilliant.
Very good location at short distance to Legoland. Clean and nice hotel, good breakfast.
We stayed at this hotel because of the cheap rate. All previous reviews are correct about this place. Don't expect much or you will be disappointed. Family run business... not the usual hotel experience.
there was the essential thhings I need and cheap price not well organized, nobody were at the reception when I arrived and when I left I had to wait a while to get my invoice and pay. I don't recomend their restaurant: they served pork schnitzel instead of chicken or veal: they think people are stupid?!and if someone is allergic, we can't choose another food?
Room was very clean , the staff was excellent always ready to help you. For our family it was a nice stay in this hotel
beautiful garden,very good serving at restaurant,lot of menus for children,excelent location for families with children,near to Legoland small fitness room,little bit expensive
excellent location..staff at receptionist very helpfull..recommended for comeback next visit..
close to Legoland D & family-friendly hotel! Smaily staff; confortable restaurant to enjoy good meal; small Lego room for children
The hotel caters to children and families. They think of everything, from the chocolate in the rooms, to the special plates at dinner and breakfast. We really enjoyed our stay, wish it was longer.
Hotel Staff and quality of hotel restaurant, both excellent.
I had expected something special the dinner menu, but it was just as usual. It disappointed me.
The hotel is clean and comfortable, the staff Is friendly and is very close of Legoland Park. For the kids is excellent as well. Not aplicable
Hotel is situated in a very quiet quarter and is very well equipped for families travelling with children.
Everyone was very welcoming, spoke English, provided excellent service and a great menu The menu was a little overpriced but portions were big
Easily accessible location close to Legoland On the other hand, while the hotel is easily accessible from Legoland it's on a busy road with no restaurants in the immediate vicinity, and no dinner available at the hotel. This can be a problem when travelling with hungry kids.
the room was extremely clean and a lovely large size family room, the hotel was very clean and fresh and the staff were all very friendly. breakfast was lovely and the children all treated nicely and as individuals. fantastic srvice all round. would definatly stay again
One of the personnel staff didn't speak English at all.
The staff was extremely friendly, the room was very clean and tidy. The only down side to the family room was no bath tub and a somewhat painful shower head.
All excellent, friendly staff and great breakfast
staff was very friendly and helpful, breakfast buffet was excellent, rooms were spotlessly clean
Perfect for family for short stay No a/c no Fan
The Quadruple room was very comfortable and clean. Loved the big bathroom with double sink and they offered a great breakfast! Lady serving at breakfast was very efficient and helpful. No negative comments- as we really enjoyed our trip there and would visit this Hotel again if we visited Legoland in the future.
Family room with bunkbeds (kids love it), excellent location to legoland (5 mintue drive) and a very good breakfast (awesome coffee). Free wireless internet. Easy to get to by car (signs along road), easy parking in front of hotel. nope. would definitely recommend. Great value for money.
quiet no bath tub
Very close to the centre of the small town (with many restaurants) and cheap compared to other options. The church bell next door rang at 6 a.m. for 10 minutes... then rang at 7 a.m. again, and again at 8 a.m. and at 9 a.m. Don't use this hotel if you plan on sleaping late. Otherwise it is OK.
hotel staff was very helpful and friendly, location is perfect (right in the city main plaza, but windows/rooms in the back, so you do not hear the noise)
Nice staff, we arrived at midnight, they opened door and waited for us to enter when our car arrived. Next to the church, church bell rings at 6am! Not on ground floor, need to walk up stairs, heavy luggage is not recommended.
Yes. The room and bathroom leave a lot to be desired. Both are way to small to put up three people for two weeks. The advertised wireless was rarely available.
we liked everything on our wisit there no
The staff was friendly, the food was good. Free breakfast and parking. The rooms were clean.
The hotel is very near Legoland (abt 2km) and easy to find.I have 3 young children so the play room (full of toys) adjoined to the dining hall was very convenient. The dining tables had special cutleries for children and an activity sheet with crayons to go with it. The decoration in the dining hall was lovely and the room was clean & tastefully decorated. We loved it.
that the hotel is very friendly for kids,diner was good en room was clean. no
Great location right at foot of Neuschwanstein Castle. I suggest you arrive the night before, and have the Hotel arrange the tickets for you. The earlier the better, way less crowds. Horse carriage stops right in front of Hotel, we took it up, and walked down. Great staff, great breakfast, I would definitely stay here again!!
Ability to purchase Legoland tickets at reception desk. Special attention during 6-year-olds birthday.
Great for kids - outdoor and indoor play area Room was stuffy and beds uncomfortable. Bathrooms fairly old, small and dingy.
Personal service, clean,and it was near legoland.
location close to Legoland, clean room extra bed was not comfortable, there was no airconditioning, noise from outside
Mercure was better than Tulip Inn now. Very high price.
clean and tidy, friendly staff, nice rooms, was very hot when we stayed and would benefit well from air conditioning. The town where it is situated is beautiful with a great choice of restaurants. would have benefitted from air conditioning
legoland no aircondition
We had a very large room which we enjoyed with two boys a long. The breakfast was good.The hotel is very near Legoland. With two boys who loves water we would like to have the possibility of using a pool.
the location in the centre and the surrounding is quiet the price of the breakfast in the hotel
Simply everything; from ckeck-in to check-out!! No
It was surprisingly okay! Thank you.
None This is the worst hotel I've ever stayed. The stuff was awful. They don't know the word "service" or "make customers comfortable". I will never never stay this hotel again.
The hotel was clean and the staff were friendly. The hotel was hard to find. We typed the address on the website into our GPS and it took us to a dead end road. The hotel was no where in sight. I had to call the desk for directions. The address she gave us is nowhere to be found on their business cards or their website. Once we found the hotel everything went smoothly, but the room was small. I also think this hotel is overpriced.
We like the hotel. Have stayed there several times for the last 3 years. The staff is very nice. The wireless internet could be for free. It's true that 5€ is not a high price for 8 hours of internet, but then again the feeling is much better if you don't have to pay for it. This is only a small remark for a very nice hotel.
Great facilites and a good location
They are setup for kids and for a 2nd time made our trip to legoland easy and fun for the kids. Kids club our kids reallly like!!!
Very friendly staff, hotel really suitable for family with two children
Breakfast is good, Room is clean enough, Value for money No bus tub, only small shower booth.
Location was good when you travel for business purposes. The hotel was simple, but for the purpose I went there it was okay.
late brekefast arrival is a problem
Very family friendly, the kids loved their own breakfast area and rooms were spacious and very clean. Only a short drive to Legoland (10 mins). Dinner is not served in the hotel, but there is a good Italian and Chinese restaurant just down the road.
Nice family hotel. We visited Legoland whic is about 10 kilometers away.
Very friendly and helpful staff. Very clean and nice rooms.
The room was nice and clean. Great view on the town square.
Very near to Legoland (10 min drive). Family room with comfy beds. Breakfast is good but rather basic. Nice Italian restaurant with great pizza. nothing
Staff was very friendly and very close to legoland. N/a
The people was very friendly
The cleanliness and the treatment from the staff.
Hotelomat, late arrival, call from reception about coming late no
Close to motorway, good location to Legoland, standart rooms are comfortable for families with 3 children. Nothing interesting around the hotel.
Good staff, breakfast, location
Our family stayed to visit Legoland Deutschland. Breakfast is not soattractive compared with the price.
very close to Legoland Hotel facility
Staff - proximity to legoland -- clean -- basic & efficient Having to pay extra for breakfast -- Very expensive for what is served -- Stayed in comparable hotels w/breakfast included many times -- Since hotel is nothing 'fancy' and rates are by no means 'cheap', seems children and adults should both be free for breakfast -- or at the very least, charge adults (just not 9 euro!!!)
We were very surprised at the cleanliness of the hotel. We found it a bargain for the price. It was also a plus that it was so close to Legoland. We enjoyed our stay and have since then returned. none
comfortable, generous sized room and bathroom; friendly atmosphere it was quite loud - conversations in the entry hall could be heard all the way in the guest rooms and woke us up in the night