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Swiss Garden Hotel Kuala Lumpur

117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
+60 321 413 333

$48+

Video: Swiss Garden Hotel Kuala Lumpur

A stay at Swiss Garden Hotel Kuala Lumpur places you in the heart of Kuala Lumpur, walking distance from Jalan Alor and Low Yat Plaza. This 4-star hotel is close to Petaling Street and Merdeka Square.

Overall guest ratings

6.9/10 Good
Based on 3,044 reviews

Review highlights

  • 8.9
  • 6.6
  • 4.9
  • 4.6

Nearby

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    About

    A stay at Swiss Garden Hotel Kuala Lumpur places you in the heart of Kuala Lumpur, walking distance from Jalan Alor and Low Yat Plaza. This 4-star hotel is close to Petaling Street and Merdeka Square.

    Rooms

    Make yourself at home in one of the 310 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna.

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Spa
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Laundry facilities
    • Cable or satellite TV
    • Sauna
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    6.9 Good
    Based on 3,044 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.0 "City centre within easy reach, said 90%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.6 "Average value."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.9 "Only 59% thought the service was professional."
      5.0 "50% found the room service acceptable."
      5.5 "55% said the concierge service was sufficient."
      6.0 "Hotel security was average, thought 60%."
    • 5.9 "Average comfort."
    • 4.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.6 "Wellness & sports facilities were not very nice."
      4.4 "56% didn't like the fitness area."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      4.5 "For 55%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      1.2 "88% didn't like the architecture."
    • 3.8 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      3.7 "63% had problems with the shower."
      0.8 "92% thought the tv was sub-standard."
      2.5 "75% were disappointed with the minibar."
    • 3.5 "Not very clean."
      3.3 "67% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
      2.9 "Dirty pool, said 71%."
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    Overall Rating

    6.9 Good
    Based on 1,156 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.0 "City centre within easy reach, said 90%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
    • 6.1 "Average value."
    • 5.9 "Average comfort."
    • 5.8 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.5 "Only 55% thought the service was professional."
    • 4.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 3.4 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      5.0 "Beds were acceptable for 50%."
      0.3 "97% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      2.0 "Air conditioning was criticized by 80%."
      3.4 "66% had problems with the shower."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
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    Overall Rating

    6.7 Good
    Based on 1,095 reviews
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 6.3 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      6.4 "Only 64% thought the service was professional."
      5.1 "Housekeeping was ok, according to 51%."
    • 6.1 "Average comfort."
    • 4.8 "Wellness & sports facilities were not very nice."
      4.7 "53% didn't like the fitness area."
    • 4.0 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      4.7 "53% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      3.6 "64% had problems with the shower."
    • 3.7 "Not very clean."
      3.5 "65% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
    • 2.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall Rating

    6.6 Good
    Based on 152 reviews
    • 9.0 "Terrific location."
    • 6.8 "Average value."
    • 6.3 "Food is average."
    • 6.3 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.6 "Service is ok."
      5.5 "Only 55% thought the service was professional."
    • 4.3 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      2.1 "79% complained about the bathroom."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.9 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.2 "Horrible vibe."
    View all review categories

    Overall Rating

    6.7 Good
    Based on 639 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 6.7 "Average value."
    • 6.3 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.5 "Only 55% thought the service was professional."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      6.4 "64% thought the bathroom was big enough."
    • 4.8 "Wellness & sports facilities were not very nice."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 3.0 "Awful rooms."
      1.6 "84% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      5.0 "Beds were acceptable for 50%."
      0.8 "For 92%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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