Location and cleanliness of the hotel.
Staff failed to bring our luggage up promptly despite 2 calls to bell boy.
Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Manadarin is a very good hotel , very ogranized and clean , the employees are very welcoming , its only meters to the Peronas towers , and its connected to the mall , so its very conveninet to stay in Manadarin . also what i liked that they put fruits every day for us, and also they arrange the room for us at morning and around 5 every day .
I loved the most things about the Mandarin Oriental, Kuala Lumpur the service was excellent and the stuff were honest and everything was nice.
nothing and thank you so much
My whife and I enjoyed staying at the hotel. We both did a cooking demonstartion by the hotel Executive Chef Marcel Kofler, the Master Chefs of trade Chef Bong and Chef Raman, which was excellant and made the stay at the Mandarin Oriental Hotel a memorable one. Thank you for that. Regards,
Mandarin Oriental Hotel is geared for families and two many children running arround and push chairs being wheeled arround make the hotel look less impressive than it realy is. The hotel should aim for the high end of the market as it is supposed to be a 5 star hotel.
The location is amazing, you cannot be closer to the towers or the city center!
good location in same time the rate
poor facilites compare with other hotel like ritz
Very nice hotel, as a 5 star should be.
The hotel staff is very helpful and it is within walking distance to the KLCC mall and Petronas Twin Towers.
Good service and location to shopping
The swimming pool wass too small and under repair
I found the staff to be friendly, helpful & hospitable. The facilities were of high standard with the hotel having an excellent location.
Close to mostly every thing shopping. Landmarks