Overview

Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia
+60 321 486 888

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+60 321 486 888
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Rates

Overall guest ratings

7.5/10 Good
Based on 4,629 reviews
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Review highlights

  • 9.2
  • 7.3
  • 4.9
  • 4.8

Good to know

  • Great shopping

Nearby

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    About

    Hotel Royal Kuala Lumpur is your ideal choice of abode as we will make your stay here memorable in true Malaysian flair whether you are here on holiday, a business trip or on your honeymoon. This 20-storey high, stylish downtown city hotel boasts 285 rooms and suites, stylishly refurbished and is equipped with modern amenities including Satellite TV and Internet Broadband access with all your needs in mind.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Steam room
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 4,629 reviews
    • 9.2 "Terrific location."
    • 7.3 "Good service."
    • 6.5 "Average comfort."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Not very clean."
    • 4.8 "Bad amenities."
    • 4.8 "Rooms are not good."
    • 4.5 "Bar is not good."
    • 4.3 "Pool is below average."
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    Overall Rating

    7.5 Good
    Based on 1,851 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.5 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.2 "Breakfast is mediocre."
    • 4.1 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.0 "Pool is below average."
    • 2.1 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    • 1.3 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
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    Overall Rating

    7.3 Good
    Based on 1,434 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      9.6 "96% liked the proximity to sightseeing."
    • 6.8 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.6 "Housekeeping was ok, according to 56%."
    • 6.3 "Average comfort."
    • 5.3 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      3.1 "69% thought they were poorly maintained."
      2.7 "For 73%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      3.5 "65% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
    • 4.2 "Pool is below average."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 3.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 509 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.2 "Easily accessible by car, said 92%."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 2.3 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 833 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.1 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      2.4 "For 76%, the rooms looked old."
      3.4 "66% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      2.9 "71% had problems with the shower."
      1.5 "85% were disappointed with the minibar."
      2.6 "74% thought the tv was sub-standard."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 4.3 "Pool is below average."
    • 3.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 2.2 "Disappointing wellness & sports facilities."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

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