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The staff was very nice and spoke very good English. I was a nice place to stay
situated in a nice little town and close to major roads, yet quiet at night. Close to a stream and park over priced for the room and amenities
Like that I was able to get a late chek-out without extra charge. normal check-out is at noon, I requested a late chek-out for 2p.m.
Location of hotel (close to the highway and just a few minute walk from the city center) and staff were excellent. Breakfast was delicious. Breakfast was a bit expensive. Rooms are very empty and poorly lit.
location in Amberg superb No wifi as promised and no hotel internet computer
The location was good & staff were helpful & friendly We got a parking ticket as although most of car park is free we managed to park in one small part that wasn't. Also there was no drink making facilities.
The room was very clean. Staff great! Breakfast buffet good, but much too expensive!
large room, but somewhat expensive
The ideal location for hotel, located beside the swimming pool with thermal waters and just 5 minutes walk to the old town of Amberg. Rooms are spacious and well designed.
Clean and modern hotel, staff spoke very good english, and located very near city centre.
Great location, clean room, friendly staff, nice breakfast Wifi signal was a little weak
Easy, secure parking. Nice location. Nice town
The location was great. Nice breakfast. Slow and expensive internet terminal.
I like it's location. I liked the size of the room/bed/shower. I like that everything was clean. The staff was available and efficient and I did not have to wait long to be serviced. I thought the people working in the hotel were nice but not warm and friendly. I thought space to park your car while you check in would be nice but I understand the space hard to come by on such a narrow street.
The staff was excellent in every way. Their helpfulness was outstanding.
Staff were friendly and efficient. Room was clean and comfortable. I would use this hotel again.
We recieved good attention from the staff. Breakfast was very good. The location was great.
Great location: close to train + bus stations, easy access to all areas of the town none
The breakfast was a good typical german breakfast. The TV was too small.
Nice breakfast. Beer garden is nice as well.
Very clean rooms. We were the only guests for the night and was pleased we still had a nice selection for breakfast the next morning. The bath towels were way too small, especially for a man.
Extraordinarily tasteful reconstruction of a castle, with great views, convenience to major transport, gracious staff, and excellent food.
The setting was beautiful. The atmosphere of staying/being in a Castle dating back before 1260AD. The walk up to the draw bridge set you back in time and elegance of going home to your castle. The Sauna and fitness centre were out of play which made for a less than perfect stay. Hammering/Noisy. The construction going on about the Castle. But I suspect that improvements must be made to keep the quality up.
Friendly staff, with good service and of course good beer
I liked everything about my stay! The staff was very friendly and willing to speak English. The room was comfortable and the beer and food were fantastic! They brew over 10 types of beer!
The apartment was excellent, the food in restaurant was some of the best we have ever eaten. Beautiful hotel with superb decor and very clean.
Wonderful restaurant, beautiful location. Beds were too firm for my taste.
Staff was very friendly. The restaraunt was excellent and nicely priced. I ate there every night and ordered a different meal each time--I was never dissappointed. The beer was fantastic--I took home a variety to share with friends.
extremely pleasant atmosphere. good German style restaurant and fabulous beer. Rooms pleasant and well equiped. parking was difficult. at 6.00 loading/unloading beer crates starts.
The combination of a quaint hotel and an active brewery made this a special treat for my wife and I.
The hotel was really comfortable & the staff very friendly. The food in the restaurant was superb & really good value for money. The hotel is a brewery as well, & the beer was lovely. We will return.
The hotel was very comfortable and the dining experience excellent.
Rooms adequate, but bar, menu and service was excellent.
I love the ease of the underground parking garage! Some tiefgarages in Germany can be stressful to navigate, but this one even let you park right in front of the the section of apartments that we were staying at. Even though we were given a very spacious "apartment", it wasn't what we expected, and it did not come with breakfast, (as we expected). There was a lack of information about the hotel in the apartments and also soap! Other than that, they were great and very big.
I stayed in a suite while at the Waldhotel and it was wonderful, not like most small european rooms. The room was nicely decorated with extremely comfortable bedding. The staff at the front desk and in the bar were very courteous and spoke very nice english. I do wish the room had a bathtub, there was only a small shower. Also a dvd player would be nice, or atleast 1 channel in english for the international travelors.
Spacious apartment, quiet and comfortable. Good restaurant, but closed on Sunday.
Very comfortable room, excellent service and lovely village. nothing
The rooms were not warm enough.
Nice wooden terrace.
Fantastic location, fantastic staff, can't fault it one bit. Food out of this world.
very nice people... and helpfull the restaurant at the other side of the street... good food, but no interest in customers after a busy weekend it seems...
This was the second time I had stayed. Owner is very friendly and remember my name form the first time I stayed. I will go back if I am up in that area again.
Great hotel...comfortable, affordable. The staff was great.
Friendly staff, nice facilities like sauna and (small but usuful after sauna) swimming pool.
Very friendly Staff.
A good overnight stay on a trip to either Czech Republic or possibly Austria. Indoor pool very welcome after a long drive. Close to pleasant city of Amberg and good restaurant located opposite hotel.
Very nice, spacious bedroom and bathroom. Nice sauna, solarium and swimming pool (free of extra charge), friendly staff and good breakfast.
Friendly family operated hotel. Great place to stay.
I enjoyed the beautiful area the hotel was located - quiet and rural, but 6 km from Amberg. The breakfast was fabulous and the staff was very nice. The hotel was clean and charming.
The very helpful and pleasant staff, the splendid surroundings and good food. good parking facilities. Central heating made it a little too warm at night (very minor niggle!)
The hotels provides alot of information on events occuring nearby. The hotels is showing its age and it needs to work to raise its shortcomings in housekeeping and service. They were not at the standard I would normally expect from a hotel in this catergory
Amazing red wine. Wonderful food. Huge rooms comfortable beds and good bathrooms and quiet No service of room on sat. Just towels on door. Staff were very slow. Jacuzzi was cold. As was much of the hotel.
It was a really good surprise! Beautiful hystorical castle with new and modern furniture, quite comfortable room with internet and wide bathroom, very large parking area, very very kind staff. A dream for such price!
Great value for the money, and nice location.
The room was quiet. The setting was rural. The room was clean. Unfriendly staff (couldn't find a smile or a thank you in the bunch). Booking.Com rate was higher than walk in list price. Hotel was actually on the side a sports not in a quiet setting.
On the menue card the prices are without VAT so if you pay you can have bad surprise
Very clean rooms and quiet location. Best value for the money of all the hotels I have stayed at.
Every thing, it is a very nice place No way for a stranger to reach this hotel, you should add some more details as directions
I loved this hotel! I snagged my jeans before arriving and they brought a needle and thread to my room for me to mend them! The staff was amazingly nice and a joy to be around. I had such a nice time there. I wish I could have stayed longer. nothign the hotel can do anything about, but my cell phone didn't get good reception there, it was hit or miss, but I guess thats the price you pay for the beautiful, quiet, relaxing atmoshpere of the area.
very friendly and helpfull staff, spatious and clean room, nice food at reasonable prices, good parking facilities next to the hotel
The cleanliness of the hotel There's no access for disabled person
Affordable family run hotel with large clean rooms and nice bathrooms. The mattress was the best I've encountered in German hotels, not to hard. The breakfast was only 4 Euros. Pets are welcome. Overall a great hotel, and excellent value.
Friendly staff, very good kitchen with local cusine.
Very calm, minigolf fun for the kids.
Behaving of Hotel staff was awful. Just german speaking - no english. Restaurant was closed.
Very quite and clean place at a very good price with fast motorway connection to Nurnberg. With good restaurant and cafeteria. No everything was fine.
It was an authentic German gasthaus. The rooms were very comfortable with a balcony and beautiful scenery.
Hotel was really decent - good accomodation and decent breakfast. We arrived about 7:00pm and the resturant wasnt open, nothing to eat or drink and it would have been great to have been offered a warm drink or even a glass of water and a piece of bread - we had been travelling all day. Maybe we were there at the wrong time of year (September) and the nearest place to get anything to eat was a garage 6.5 miles away. The hotel itseld though was fine.
It is hard to say for I stayed only one night. However the service was friendly, the room small but clean. the food was good and the breakfast excellent.
because I had to leave early the next morning a breakfast to take on the room was prepared for me the evening before the restaurant was closed for a dinner on the day of arrival.
the surroundings (sitaution, nature) kitchen too close (and open) to the restaurant
comfortable clean rooms in rural area near from Nurnberg notning
Clean nice countryside easy to reach from motorway On the internet site via which I booked this hotel, it says that there is wireless lan available throughout the hotel. This is not true. There is no wireless internet connection in this hotel. This is because the wireless connection is secure and the hotel owner will not divulge the wap code. On request, the owner permitted me to check my email on his laptop while standing at the reception desk. This hardly equates to wireless connection on my own computer in my room. This incorrect information should be removed from the Active Hotels web site (or better still, the hotel owner should provide a wireless connection).
Nice hotel into the city of KASTL but very very far from all big cities (as Amberg or Nurberg). You need car to reach it. So the price is too high for this hotel. But the service and the breakfast and the room are good.
Staff were helpful The room smelt like an ashtray and the breakfast was rubbish. We stayed somewhere else on the way back!!
i liked everything during my stay at the hotel, nice place, friendly people, (with limited english, but very good communication skills) very nice breakfast too. The extra bed was uncomfortable, and the corridor a bit noisy
Nice village location, good breakfast A bit shabby
clean, wifi, nice village strange smell in the room, from smokers??
Good location in the town. Easy parking. A number of restaurants available within walking distance. Staff friendly and helpful.
Located in a lovely little village, it has large rooms, in our double room there was a little frigde, internet wlan works properly. No english spoken, however the stuff try to comunicate with a dictionary. ;)
Quite Not designed for business traveler
It was cheap and close to an event I attended. The hotel was comfortable and simple. a place to stop if you are in the middle of nowhere. One overweight female staff member with black hair was rude. You asked her something and she would always respond with, "what?!" No patience. a real butch. If you stay there, just grab your key spend the night, have a quick breakfast, pay for your room and get out.
Quiet region, fair price, good parking facilities Loud room neighbors, shower sink clogged, TV humming
The hotel staff was not so friendly. The wireless internet connection is so poor and slow.
Outstanding for the price paid. Difficult to find the main entrance after arriving with gps adress.
The people who run the hotel are very kind and it is a very quite hotel at this time of year (Nov-Feb) If the dinning room was open for dinner.
The hotel gives very pleasant stay, the servises was very profesional and the food was very nice. NO
Nothing We moved out
Close to the highway
Good location, Very friendly receprion.
The accomodation was ok. Nothing.
I was so glad to find this hotel! The staff went out of their way to help me and the facilities were spotlessly clean. Would defenitly use again.
Peaceful place. Very nice service. Good breakfast. Furniture in the room not childsafe - a small glasstable fell to pieces easily when touched. We just stowed it away behind a sofa, and told the reception.
Friendly staff No