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Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
Very well situated, large room, good breakfast, quiet. soft beds
The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
Large room, situated very well in the city
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
price/location/good value/good restaurant bed comfort OK but minimal
Easy to access and good parking facilities so far. No
The service and meals were excellent. Breakfast included was a truly outstanding benefit. It was perfect for the Wagner Festival: close to the opera house and downtown. I could walk everywhere plus go jogging.
Breakfast & Brunch single beds are too small
Good breakfast pillows on beds were hard and flat.
Ideally set up for the Festspiele No
Given we were attending the opera which constrains one's time I found the hotel extremely efficient at coping with out of normal hour meals and arranging transport back from the opera and the staff were at all times pleasant and helpful I did find the bus station noisy but I did have the windows open and it was not a problem with the window shut
clean, extremely accommodating to opera guests. Opera videos on lobby great. Food and service impeccable. loved everything
good rooms, helpful staff, good food busy when bus tours arrived especially at breakfast
Outstanding breakfast; excellent room and friendly, helpful staff
Breakfast There are few "no-smoking" rooms.
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
Sauna, food, location close to the station NA
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
Excelent Food in the Restaurant. Frendly Staff
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
Hotel Kaiseralm beautifully located in the Bavarian hills 26 km from Bayreuth, convenient to the Wagner festival (the hotel provides shuttles at 9€ r/t). Across the street is a nature park with sensational hiking trails. I was there in August for the Wagner Festival but the hotel is clearly also set up for winter sports as well. There is a lovely indoor swimming pool and two saunas. The breakfast buffet was extensive and excellent; the food over all in the restaurant and beer garden was delicious, well-prepared, and reasonably priced. Plugs to recharge my iPhone were inconveniently placed; in general the decor could be updated; the wifi was iffy and worked best in my bathroom.
The personal from the hotel was really helpfull and warm. Thank you.
not really 4-star, but the price is fair. Comfortable and convenient for people have car to travel. mistake to charge me more 4 euro
Clean hotel,excellent food, relaxing atmosphere
sleep, dinner, breakfast friendly staff
Good room (4 person), Good continal breakfast, 15. min walk from the center of Bayreuth. English speaking reception. At the Michelin Route planner, the hotel Grunau appears as 4 stars. The hotel is on 3. floor in a small center and a chinese restaurant. I would give it 3 stars. It is possible to eat on the hotel, but the varity of menu is'nt good.
The Hotel Proprietor was wonderful and very accomodating; we plan on going back to this Hotel again.
Good, comfortable and quiet rooms. Easy to reach by car from the main roads and motorways. No parking problems at all. Friendly staff. Very good value for money.
This friendly Gasthof close to an old Brewery offers great German hospitality and is only a short walk away from the historic centre of Bayreuth. The excellent food and a friendly welcome makes you feel at home and at ease. The "honest German" food is delicious and in Summer musicians from the Festival Orchestra may join you for dinners together with other locals.
incredible value and by far the best buffet breakfast I'd had in Germany in a long time.
good food at the restaurant room was a bit small
The huge variety of the breakfast buffet and the traditional food on the menu.
Friendliness of staff; lovely restaurant attached. Car parking space somewhat limited.
Central location, clean rooms and friendly staff. Excellent breakfasts. I work in Bayreuth on regular basis and find this to be a better place to stay than the hotels that work book for me, which can be twice the price.
I stayed in the hotel just one night. Everything was absolutely perfect. Staff is very friendly. Good location.
Staffs were very kind and every little bit of hotel has been with extreme care taken care of. Breakfast was excellent. Location ideal. Noise from the street. Although bathroom was very clean, it had an odor issue. The room was cold even though I turned up the heat.
de staff and breakfast no
Location to town center good, the bed very comfortable the room seemed to have been recently renovated and was clean and bright. And the breakfast was quite good. Parking was problematic, the pillows were (broken) old and flat. No way to block the street lights at night which kept the room fairly bright all night.
Everything. The host was especially nice. Great balcony, excellent breakfast, easy parking, wi-fi worked.
Dining at their restaurant was fantastic! Everything we ate off the menu was super delicious. Every item is reasonably priced. The hotel's staff were very, very friendly. We highly recommend this hotel and we will come back again. The church bells ringing early in the morning...
Friendly staff, newly decorated room with good facilities. Best price quality ratio for the region.
Everything was very good Not much english lituture
It was very clean, a very relaxing and homey atmosphere, the food was very good and even though I speak very little German the staff was very friendly. I would recommend this hotel for families or people who just want a nice quiet and safe place to stay. no
Very friendly & helpful staff and owners. Excellent value, lovely area. Recommended!
It was quiet, comfortable, excellent service and fantastic scenary. The free WiFi was a pleasant surprize! I would have liked to use a credit card but they didn't take them. However, the rate was so good and I knew ahead of time about this policy so I took measures to pay for my stay. Thoroughly enjoyed my stay.
low prices - room, food and drinks, yet good service hart to find on a dark winther evening
Beautiful area, hiking, free internet, friendly staff, a little difficult to find so print out a map or use GPS. (don't use on-line directions)
The staff was very friendly! I also enjoyed the country atmosphere.
Excellent accommodations and service for the price; very affordable satisfying and tasty meals, very friendly atmosphere. German style double beds, I understand it goes with the hotel's theme but they are not too suitable for a couple. However this was not a big issue.
A friendly welcome. The hotel has an ideal situation and is very comfortable and relaxing.
Friendly staff, traditional Bavarian decor and uniform, very close to the railway station but only a short walk to the centre, excellent breakfast buffet without the usual irritating music in the background, which for me is a rare and very welcome occurrence.
Friendliness and helpfulness of the staff
It is cosy, within easy distance of conference venues. It is quiet and peaceful and service is prompt and handy.
The friendliness of the staff, breakfast was very good and its central location. No.
The room is small, but clean and well-furnished. The staffs are friendly. There is WiFi internet connection.
The staff were friendly. One computer at the reception with free use of internet would be good.
Friendly staff, comfortable rooms and good breakfast. Also very good location close to the train station.