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Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
Easy to access and good parking facilities so far. No
Large room, situated very well in the city
The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
price/location/good value/good restaurant bed comfort OK but minimal
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
Very well situated, large room, good breakfast, quiet. soft beds
Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
The service and meals were excellent. Breakfast included was a truly outstanding benefit. It was perfect for the Wagner Festival: close to the opera house and downtown. I could walk everywhere plus go jogging.
clean, extremely accommodating to opera guests. Opera videos on lobby great. Food and service impeccable. loved everything
good rooms, helpful staff, good food busy when bus tours arrived especially at breakfast
Breakfast & Brunch single beds are too small
Outstanding breakfast; excellent room and friendly, helpful staff
Ideally set up for the Festspiele No
Good breakfast pillows on beds were hard and flat.
Breakfast There are few "no-smoking" rooms.
Given we were attending the opera which constrains one's time I found the hotel extremely efficient at coping with out of normal hour meals and arranging transport back from the opera and the staff were at all times pleasant and helpful I did find the bus station noisy but I did have the windows open and it was not a problem with the window shut
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
Sauna, food, location close to the station NA
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
Excelent Food in the Restaurant. Frendly Staff
The personal from the hotel was really helpfull and warm. Thank you.
Hotel Kaiseralm beautifully located in the Bavarian hills 26 km from Bayreuth, convenient to the Wagner festival (the hotel provides shuttles at 9€ r/t). Across the street is a nature park with sensational hiking trails. I was there in August for the Wagner Festival but the hotel is clearly also set up for winter sports as well. There is a lovely indoor swimming pool and two saunas. The breakfast buffet was extensive and excellent; the food over all in the restaurant and beer garden was delicious, well-prepared, and reasonably priced. Plugs to recharge my iPhone were inconveniently placed; in general the decor could be updated; the wifi was iffy and worked best in my bathroom.
The Hotel Proprietor was wonderful and very accomodating; we plan on going back to this Hotel again.
Clean hotel,excellent food, relaxing atmosphere
Good room (4 person), Good continal breakfast, 15. min walk from the center of Bayreuth. English speaking reception. At the Michelin Route planner, the hotel Grunau appears as 4 stars. The hotel is on 3. floor in a small center and a chinese restaurant. I would give it 3 stars. It is possible to eat on the hotel, but the varity of menu is'nt good.
sleep, dinner, breakfast friendly staff
not really 4-star, but the price is fair. Comfortable and convenient for people have car to travel. mistake to charge me more 4 euro
Good, comfortable and quiet rooms. Easy to reach by car from the main roads and motorways. No parking problems at all. Friendly staff. Very good value for money.
Everything. The host was especially nice. Great balcony, excellent breakfast, easy parking, wi-fi worked.
Dining at their restaurant was fantastic! Everything we ate off the menu was super delicious. Every item is reasonably priced. The hotel's staff were very, very friendly. We highly recommend this hotel and we will come back again. The church bells ringing early in the morning...
Everything was very good Not much english lituture
Very friendly & helpful staff and owners. Excellent value, lovely area. Recommended!
Friendly staff, newly decorated room with good facilities. Best price quality ratio for the region.
It was very clean, a very relaxing and homey atmosphere, the food was very good and even though I speak very little German the staff was very friendly. I would recommend this hotel for families or people who just want a nice quiet and safe place to stay. no
It was quiet, comfortable, excellent service and fantastic scenary. The free WiFi was a pleasant surprize! I would have liked to use a credit card but they didn't take them. However, the rate was so good and I knew ahead of time about this policy so I took measures to pay for my stay. Thoroughly enjoyed my stay.
low prices - room, food and drinks, yet good service hart to find on a dark winther evening
Beautiful area, hiking, free internet, friendly staff, a little difficult to find so print out a map or use GPS. (don't use on-line directions)
The staff was very friendly! I also enjoyed the country atmosphere.
Excellent accommodations and service for the price; very affordable satisfying and tasty meals, very friendly atmosphere. German style double beds, I understand it goes with the hotel's theme but they are not too suitable for a couple. However this was not a big issue.
The very friendly welcome Only one thing - for a sunday, breakfast was very early!
I've stayed only for one night , but I really appreciate the fact that the hotel is very clean , clean air and silent area !
Everything, definitely recommended. The map shows the final road leads from a cross road but in reality is only a right turn so take care not to miss this final right turn.
The staff wre wonderful and friendly, and more than helpful when it came to restaurants and other things in the area. The surroundings were comfortable and beautiful. I definately plan on returning.
Everything was delightful. The rooms are an exceptionally high standard with good attention to detail. There was a shoe cleaning facility at the door to the lodge building and even the balcony had a carpet! The rooms and breakfast were exceptionally clean and hygenic. The hotel is in an extremely quiet location at the end of a cul-de-sac. The forest location is sublime - and yet conveniently on the fringe of a very nice town. The owners are genuinely friendly and hospitable. The other guests were very respectable and friendly. The breakfast is served in their cafe/restaurant building adjacent to the lodge building from where you also get glorious views. The breakfast was excellent good with fresh food constantly being replenished. Both buildings are modern with perfectly tended gardens. Only wish we had planned a longer stay here!
Very friendly and helpful staff, closeness to the Luisenburg festival (one can walk there!), lovely location, many hiking paths around, good for rest and recreation.
Nice view around.
Friendliness and helpfulness of the staff
The staff were friendly. One computer at the reception with free use of internet would be good.
A friendly welcome. The hotel has an ideal situation and is very comfortable and relaxing.
The room is small, but clean and well-furnished. The staffs are friendly. There is WiFi internet connection.
Friendly staff, comfortable rooms and good breakfast. Also very good location close to the train station.
It is cosy, within easy distance of conference venues. It is quiet and peaceful and service is prompt and handy.
Friendly staff, traditional Bavarian decor and uniform, very close to the railway station but only a short walk to the centre, excellent breakfast buffet without the usual irritating music in the background, which for me is a rare and very welcome occurrence.
The friendliness of the staff, breakfast was very good and its central location. No.
Good breackfast, very friendly, nice view. no wi fi conection, not so easy to find
One of the best hotels I have visited. Eveyrthing was perfect. The staff was one of the best. Especially the breakfast I can say, that so kind of differnce I have never found. The internet connection was very bad. I think in countries like Germany is important to have good connection. I hope they will fix the internet, because I plan to visit the hotel more times
The nature and the space of the house.
The friendliness and helpfulness of the hotel keeper. The style of the hotel let our dreams come true. n.a.
very kindly staff, nice landscape, silence, breakfast.
Immaculate, helpful owners, splendid breakfast, peace and quiet
Very pleasant location, personnel. Please provide better, more detailed directions for driving to the hotel.