Overview

Hotel 21
Top Economy Hotel

7-10 Wakatakecho, Kusatsu (Shiga) 525-0031, Japan
+81 775 642 121

$51+

Overall guest ratings

8.1/10 Excellent
Based on 289 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.8
  • 6.7

Good to know

  • Train station is close
  • Spacious rooms
  • Accessible parking
  • Affordable parking

Nearby

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    About

    Located in the heart of Kusatsu, this hotel is within 6 mi (10 km) of Aeon Mall Kusatsu, Shiga Kenritsu Kindai Bijutsukan, and Lake Biwa Museum. Ishiyama-dera and Biwako Hall are also within 9 mi (15 km).

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Laundry service
    • Bicycle rental
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Coffee shop
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Free long-term parking
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 289 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.4 "Housekeeping was great, according to 94%."
      8.5 "85% thought the service was very professional."
    • 8.8 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      7.5 "75% liked the big bathroom."
      8.0 "80% were satisfied with the air conditioning."
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.6 "Location is great."
      9.9 "Great parking, according to 99%."
      7.5 "75% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.7 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 4.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    8.0 Good
    Based on 83 reviews
    • 9.4 "Excellent value."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.0 "Very comfortable."
      9.6 "96% thought rooms were spacious."
    • 8.9 "Location is great."
      9.9 "Great parking, according to 99%."
      7.9 "79% thought it was easy to get to the train station."
    • 8.8 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 4.3 "Vibe wasn't good."

    Overall Rating

    8.3 Excellent
    Based on 95 reviews
    • 9.6 "Excellent value."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.0 "Very comfortable."
      9.6 "96% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 8.8 "Location is great."
      9.9 "Great parking, according to 99%."
      7.7 "77% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."

    Overall Rating

    7.9 Good
    Based on 109 reviews
    • 9.4 "Excellent value."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 8.7 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 8.6 "Breakfast is good."
    • 8.6 "Generally very clean."
    • 4.8 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 4.0 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Train station is close"
    "Spacious rooms"
    "Accessible parking"
    "Affordable parking"
    data provided by TrustYou
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