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friendly, helpful staff, good breakfast the central heating was set far too high
Great place to stay to ski all the area. Good breakfast! Reception very helpfull. Small rooms but reflected in price.
The hotel staff were friendly and very helpful. Good selection of food.
Nice hotel, clean room, very friendly and helpful staff, great breakfast buffet. Nice views as the hotel is halfway up the side of the valley. Only criticism is that the room wasnt well insulated for sound and the beds were too soft for me!
Very nice people will help you with everything.
good location,very warm,lots of hot water for a bath,near la massana ski lift,quiet,good breakfast provided and great staff and very very cheap,couple who ran it were great..cooking meals at all hours
The location and views very peaceful and safe.
The room was filthy. Infestation of ants. Poor electrics.
Location :very good.Bus service & bakery so close.Excellant that it was close to town but still felt like it was in the mountains.Kitchen facilities very good also layout of apartment good. We were in G Room 36very good except the bath in the bathroom was in a very bad positionAccess to it was too limited as it was built into a very narrow space.I would not like that again.Also the couch as very uncomfortable......it needed a few cushions as there was no back support when sitting to relax after a long days walking!!Please buy a few cushions and that would make all the difference.
The peace and quiet and the privacy practiced by the staff was not anything we didn't like
Very friendly staff, but some communication issues as my french and spanish is not very good and many of the staff had no english. Facilities excellent, lovely pool and wonderful outdoor play area for children and adults alike. Didn't really get to do anything of the indoor play area as weather was too good to stay inside. Easy access to local villages and towns, beautiful walks and reliable bus service for longer journeys. Disappointed by lack of oven in apartment but I understand that some appartments did have them - luck of the draw I guess. Excellent food in bar and very good value. Four flights of stairs to the apartment but to be fair we did know about this before we arrived!!
Blanks in the room were so poor, likely not be cleaned.
Nice quiet location. Family friendly. Plenty of activities for kids. Apartments were spacious and value for money.Friendly staff who tried their best to understand us. Restaurant had a good choice of meals and the buffet was good value for money. No shop on site to buy essentials like bread, milk etc. Restaurants and bar closed at 8 o' clock. No parasols available by the sun loungers and at times it was very hot during our stay!
Good, quiet place. Pretty close by car to sky slopes and downtown Only one bathroom to share, but not a major concern.
staff is very pleasant and ready for help Noisy and cold room on the 1st floor. Reception has business hours from 9 till 19 with a lunch break when it comletely closed with only emergency phone to call. So we has bad luck to arrive during the lunch with no possibility to check in. Not all reception staff speaks English and was unable to help us by phone to catch the right bus to get the hotel.
quality of people who were on site-first class.access to vallnord good-views-stunning some fittings-a little tired
The rooms were adequate and what one would expect for the price. The kitchen/bathroom facilities plus washing machine were well above expectation and made this a really good young-family appartment. Location fine with a car and linked hotel is a good 3* with a swimming pool. Let down badly by quality of beds that would not even grace a 1* hostel. Personally, I think four adults would end up stir crazy in the space and note that it would only work for two couples if all occupants were adult.