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Situation and room Quality of service poor. Food abysmal
The Facilities, and restaurant L'Angle are fantastic, great to have mon st benet and alicia beside, rooms were great, and staff helpful Poor choice of menu in restaurant mon, not much available
This is a 4 to 5 star hotel with a 2 to three star service. Try to get the rooms on the lower floor because the terraces are big. It is a very nice hotel, quiet and with a spectacular view over the monastery which is a must see. Great breakfast too. Perfect location to relax. The staff was not very helpful in most cases but nice nonetheless.
Exellent restaurant and room. The area around the pool pleasant, well taken care of and delightfully undisturbed. The staff professional and very, very kind!!
nice surrounding, excellent facility, delicious food the address provided by booking.com is not be able to find by gps
I found the hotel very good for a relaxing break. The staff and food were very good. The room itself was lovely and spacious especially the balcony . The toilet was dirty when we arrived (somebody had used it before us, things stuck to toilet bowl) and the floor had not been hoovered properly. Also when we arrived at the pool there weren't any towels and my husband had to walk to reception 3 times to convince them that there weren't any towels(36 degree heat) , they kept telling him that they were there , towels were then brought by reception staff.
quality on every level no
Phenomenal service. Gastronomical meal. First rate facility. I highly recommend this peaceful oasis Absolutely nothing
The food was very nice - the staff extremely nice - the room was nice too - and quite comfortable. It was like a barracks - no privacy on the balcony - did not like all the dark passages - the pool area was not at all nice - the village was uninteresting
The hotel and the peaceful setting were outstanding. The food at the restaurant was some of the best that we had on our trip to Spain.
i like the cleanliness of your room and receiptionists are friendly and polite. if you could provide free wifi internet at your hotel
Internet was not working.
Location is great, especially if you plan to tour the city and do some shopping.
The situation of the hotel I felt the breakfast was poor
Toilet has only a glass door, which does'nt close hermetically.
It was a short strip to go to a wedding. so it was only somewhere to sleep, didn't go anywhere else
Hotel was very clean and very close to city center. Staff was very helpful. I stayed in a single room and it was extremely tiny. Facilities could use a renovation. And the bed too.It was a bit noisy too, you could even hear other guests drying their hair in the next room and the wheels of the carry ons at 6am.Internet was overpriced.Breakfast was not very good and a bit expensive.
Staff made excellent restaurant recommendations.
Very friendly hotel staff. Able to have a smoking room if preferred and it did not smell. Parking was free and not 7 Euros per day as stated. Wireless Internet worked and was free. Good breakfast. Only a 10 minute walk from town. Raining and hotel staff lent me their own personal umbrella No English TV channels - would be nice it have at least an English speaking news channel! For the tennis and football however, it didn't matter! English people like to be able to make coffee in the room - but few European hotels offer this! Booking.com do not have the location right on the map (but I was aware of this but others may not be - it is near to the hospital and not the town as shown)
It must be more clean,
A good hotel, close enough to the town centre, but far enough away to not be disturbed by it. Very friendly and helpful satff
The hotel is comfortable and reasonably well located and it suited our group of five people.
The room was very nice and clean and it had a big bathroom. Staff was very friendly and helpful.
inclusive breakfast, free internet, clean and very good showers, window that opened. no English channels on the TV, bit of a hike to downtown Vic
The service is very fast and practical. The room is simple but clean. The localization is not so special.
The breakfast was good and cheep, 6 euros. There where free wi-fi in the room. Free parking on the street outside the hotel. The location wasn't to good. The room was nice but the hotel was quite old and havn't been renovated in years.
Very staff, very clean hotel, I`ll enjoy to stay again at this hotel. Was a very good option for my family.
Incredible views of the lake, so quiet up there, loved it! The tennis court was closed, it just needs a few days work to be ok again, don't know why they can't be bothered
Magnificent setting, luxurious but relaxed atmosphere, friendly staff,and because of its remote position it is a real 'switch off' place, although town of Vic and city of Gerona within easy reach. We would love to go again.
The hotel is beautifully located, very quiet and there is a great swimming pool. The rooms are spacious, the views are great and food was good. Service at check-in was slow, room was not completely clean, info about things to do around hotel is limited. They indicate the activities but do not indicate distances, times etc etc. Prices of drinks and food at hotel are quite high.
The location was nice and the hotel was comfortable. The staff could have been warmer and breakfast could have been better.
The welcome was good, the room(with balcony) was excellent and the position and views were spectacular. Not over impressed with the choice on the menu for dinner
Beautiful location, a real surprise over the dam/lake.The hotel was wonderful, big rooms, view, could have stayed there forever. Sorry it was too cool for a dip, the pool looked so inviting.Thanks for the upgrade of room. We loved it. Good dinner and excellent breakfast!Recommended for families too.
Beautiful lake view though you have to book a premium room The dinner was mediocre.
We had a very large room. The dinner was good value! None whatever. The directions given by Booking.com was very hard to follow. But thanks to a police escort there we found it!
Fantastic view on the lake, a bit remore but quite easy reach from Vic. Very nice hotel, modern. The best breakfast I know in 4* hotels, varied and very good quality. Restaurant (evening) not really at "gastronomic" level. Staff not very friendly.
Stunning location. Utterly peaceful and relaxing with lovely grounds and amazing views. Food was good and staff very helpful. Wouldn't hesitate to recommend this paradour and hope to return one day.
Friendly helpful, personal service, the décor which was interesting and different and above all the superb food especially the supper but also the breakfast.
Beautiful decorated interiors, lovely garden, quiet area, but most of all a very personal welcome and warm hospitality by the owners. A lot of attention for all details, and excellent dining! Also our three daughters of 7, 11 and 12 yrs old liked this hotel very much.
Family own hotel with the father an excellent chef and the son a fantastic host. We wanted to be out of Barcelone in August (cooler and less turists) so we could relax, well we did as they made our stay wonderfull. Some reviews mentioned that the pool is small which is correct but it did not matter to me as I am not an Olympic swimmer and it is still nice to dive in the pool.
A lovely restored mansion with traditional furnishings in colonial style. A beautiful garden with swimming pool. We loved the ambiance. Great hosts.
A very beautiful garden with small swimming pool.Perfect for relax. We loved the ambiance and the tranquility. Very clean and original room.
superb quality, friendly staff, amazing library. absolutely visiting again.