Cuenca Airport closed
Pros: They were prompt in rescheduling my flight from a different city. The staff were friendly the flight was on time.
Cons: The airport closure in Cuenca was out of my control and my flight was changed to leave from Guayaquil. I had to pay for a shuttle from Cuenca to Guayaquil. A free shuttle should have been provided by the airline, or some sort of refund as Guayaquil-Quito flights tend to be cheaper.