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The location, the staff,the hotel ambience No porter available for luggage to room, parking arrangements, no english tv other than bbc world
The hotel has a wonderful location across from the chateau and tourist information in a very quaint town and building. This is the cleanest hotel I have ever seen, the air is incredibly fresh and the rooms spotless! Wonderful breakfast too!
Clean room, English speaking receptionist,staff generally polite and helpful No restaurant and only a very limited menu. Wine not served by the bottle with the meal, we were forced to buy it by the glass, very expensive.
Hotel was generally very clean and staff were very helpful Parking facilities were not 'onsite' and subject to frequent unavailability.
Great place, fantatstic location right at the Chateaux
The location is perfect to visit the wonderful castle (it's just across the street) and also to go shopping or eating. It was silent, clean, comfortable, with a nice mini-bar and coffee/tea set. We chose the hotel to stay for one night and continue our trip, but we found it so nice that we decided to stay one more night. The staff was also very kind to allow us to have our bikes in their depots (so we could feel safer by not leaving them attached to our car). There is a public parking just in front, but also there are more parkings all around the area (we had no problems since we stayed during the weekend, but it seems that Tuesdays and Fridays it's forbidden to park because of the street market)
Spacious well appointed warm spotlessly clean Nothing
A great hotel in a lovely town, a nice relaxing experience.we will come again
The room was spacious and the decoration was stylish and refined; the kettle, tea and coffee were most welcome. My wife and I thoroughly enjoyed a quiet, restful weekend with long walks in the park of the chateau. everything was fine!
the position of the hotel was excellent. Lovely rooms, good service.
The hotel is well equipped and the Chataeu is very impressive It lacks the warmth and service levels of the smaller Loire Chateaus
Ambience and setting was very good. General lack of food and beverage facilities.Few staff available and no room service.Shown to the room and generally left to get on with it.
Calm 5 star having to leave!
it was quiet and had lovely garden it does not have a proper restaurant and is a bit short of staff
Location Food average and typical with France over priced with a lack of choice
Nothing. Booked for two nights and checked out the following morning. They sell you the idea of the Chateau, but you stay in a Hilton Style conferance centre. Staff and service best summurised as non existent
Room was a good size and very clean. Bathroom was excellent. Food and service in the restaurant were a real let down.
Nice, spacious room. Very noisy party going on downstairs.
Spacious room and bed. Crisp and clean linen. Helpful and professional staff. Excellent value. Quiet location.
Better facilities than many in the immediate vicinity, good, value for money,restaurant, friendly helpful staff Poor English language TV!
The room was very clean with excellent bathroom facilities, and the beds very comfortable with quality bed linen. very limited for food on the evening we stayed. But breakfast did make up for that, although a little bit too expensive.
1. The hotel has a good restaurant. 2. Safe parking of the car. All rooms are non-smoking rooms. Which I understood annoyed several guests, my colluege and myself included. This was not the case the first time I stayed on the hotel. I'd suggest they make it possible to book rooms for smokers.
The room was clean, and a decent size Dinner was expensive, service was slow, the waiter was impatient when we asked questions, even though the restaurant was not busy.
Friendliness nad helpfulness of staff.
The hotel is quiet, and it has a good parking space. It is also very good to be able to eat dinner in the same hotel you live in. The staff is helpful, and nice. That there are no rooms for smokers!! Which I have understood more guests than me an my friend are finding annoying. Especially, since we who has staid in the hotel for many years remeber that it used to be better before. This is the only reason why we try to find an alternative hotel.
It has to be the bed - very comfortable. And yes the air-con a double bonus during the summer months. We weren't keen on the TV in the eating area but do understand that this is a 'French' thing.
Staff were extremely friendly. The heater was on in the room when we walked in. It felt more welcoming. Everything was clean and tidy. We couldn`t turn the heater off!
Restaurant and amenity tray in room
Easy driving access to channel ports
All the staff were very friendly & it was very clean. Nothing to dislike.
The location is very good, if you visit these parts of France. Good parking space. The hotell has a restaurant, which is a practical thing. The staff is service-minded and nice. The lack of rooms for smokers! This is so bad, that we must find a better hotell to stay in.
basic, but clean, but a bit short of space. however, it was good value for an overnight stop. there was only 1 large and one medium towel for the 2 of us
It was a budget hotel the rooms were basic but clean & was adequate for a one night stay Rooms did not seem to be allocated before arrival & we didnt get the room we had asked for
the hotel was perfect for an over night stop in France. we were tired and the staff were friendly and helpful,we had a good evening meal in Dreux and the room was very clean and quiet.
extremely impressive building
The meal was exceptional. The service very polite and welcoming and the site itself was very beautiful They could improve providing information about the abbey and its history - unless I missed anythign obvious!
The awesome building and ruines in a most beautiful surrounding is realy astonishing. The rooms are very clean and rustique. I can recommend this hotel to everyone! The pro's are too astonishing to think about the (bad) con's. The service sucked. Everyone was polite, but not everybody has a good comprehension of English. The reception desk was not at all in accordance with the grandeur of the hotel. Arriving at 22u15 in the hotel: they could not give me something to eat (whatsoever), the only thing they could do, was to poorly direct me to the Mc Donalds... (this is no joke!). If you see this hotel, nobody would believe this story...
The surroundings and teh restaurant. Spa out of order, gym poor quality. No tv in room.
Beautiful hotel set in stunning grounds, with a really superb restaurant. Not cheap, but a great treat.
The support from the management to find a solution for the fact they did not receive the reservation from you. Restaurant was also very good.
It was a short stay. We were not able to get reservations at the restaurant but the lovely hotel clerk helped us with reservations in a town near by which was wonderful. The women who was at reception when we arrived was terrifically helpful, and very sympathetic. Made us feel very welcome and well cared for.
Fantastic location No TV or internet in room.
Beautiful room, stunning location. Staff were initially unhelpful and unwelcoming. Ultimately they proved themselves excellent but were initially very surly.