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The Staff were very helpfull. particulary the lady in the breakfast room. Major road works were being conducted we were not able to drive up to the hotel without difficulty. I would have expected that more details would have been availabel on the website, regarding arriving by car. We had a lot of luggage so were not able to walk from the street.
Nice style "shabby chic", well situated, helpful staff Should give you a discount for parking?
The service we received and the room we were given were magnificent We enjoyed every aspect of our stay
Very helpful staff Great breakfast Great location Don't like the bedcovers -- too hot
this hotel is well-equipped and completely managed. none
Big comfortable room with complementary drinks. The staff is very friendly and helpful. Hotel is located in the very center of the town: just few steps from the chateau, restaurants and parking It would be nice to have slippers or at least an extra floor towel for the toilet
There is a nice little bar and fireplace with self service bar. We all enjoyed sitting and chatting there. Very nice atmosphere. The hotel staff was very helpful and pleasent.
Bien est central localize en Fontainebleau Too expensive petit dejeuner
Location, Staff and quiet rooms-superb value for money
Fabulous location, staff extremely helpful, facilities very good.
Excellent check in and rooms. Good parking facilities. All staff were attentive and very pleasant, wishing to help. Food in the restaurant is very 'rich', but fairly priced. Would have liked towel hooks in bathrooms. Also, the shower could have been positioned better in the extremely large cubicle, instead of directly in front of opening door,
Very large room with top furniture, very large and comfortable bed, large screen TV, kitchen corner and very modern bathroom. An excellent deal in term of price and quality for such a room. Very convenient location for business trip to Paris south, very close to the highway and a large shopping center. The maintenance of the hotel is quite poor, some durty carpets in the walkways to the rooms, some damaged equipments have not been repaired like in the bathroom, etc. A pity for such a nice and new building !
The room was great: large bed hudge tv, beautiful bath room. I will go again.
The rooms are spacious and offer very comfortable beds... You have a small kitchen with a fridge inside in a separate room, so you don't suffer from the fridge noise while sleeping... a nice leather sofa completes the deal, quite a good room! It is too bad many things are not functionning... the clim was not running, the two jaccuzi out of two were not working at the spa, so pretty much nothing was working there (only 60 degrees sauna, the pool is located on the back = no sun combined with cold water, design yet unconfortable seats...)
This is the best Hotel in France i have seen so far. quite new, stylish and with a very friendly stall. The rooms are big and very nice designed There is a gap between the bed and the wall and during the night the pillows fall down
This is a new modern beautiful designed hotel. I particularly liked how quiet it is, and the size of our family room was fantastic. we had to ask to have our room cleaned when we returned to it at 6pm as the only thing they had done was empty the bins. This was not acceptable. And we had to ask 3 times for the cotbed after our arrival, as our little one was very tired and ready for bed. There was no safety on the windows and it would be easy for either a child or an adult to jump.
Excellent value for money. Actually worth its 4 stars. Not really a problem, but wifi in the room would be nice, instead of wired.
Restaurant was good and food well prepared in variety. The rooms were very spacious and well appointed, with free internet in the room.
Excelent room ... huge space, nice design and ambience. Light everywhere and all that in an unbeatable price!
The system with the local car park worked well. The room was shabby and not like the photographs on the website. The second bed made up for our daughter used a double sheet turned over, so it was uncomfortable for her. The air conditioner was so noisy we had to switch it off in the night. the bathroom needed a good make over, and the toilet was not clean.
Ok for the price received by booking.com otherwhise too expensive for the comfort.Breakfast very poor....
The location, the entrance hall and public rooms all were lovely. Cobwebs on ceiling above tv, stained carpeting around large area by the lift, chipped paint on the lift doors on our floor - shabby. Breakfast very expensive so did not have it there. Was told firmly that I was on a budget offer, which was embarassing. Bed very short for my tall husband.
Central. Breakfast ok. Staff pleasant and helpful. Room was cramped. Mark on sheets.
Excellent staff to help guests. Please continue this.
A beautiful room. Dinner at the hotel restaurant gave me food poisoning.
the hotel building is lovely. The reception staff were very helpful.The location is excellent. we we unable to use the restaurant. The bar was not very user friendly. The whole hotel needs refurbishing.
Its location Lack of hotel car parking. The rooms at the top of the hotel are certainly not in the "luxury" class.
the room was in the back, not in front of the street, so it was very calm
The room is equipped with jacuzzi, dvd player. Nice room but rather small, nice staffs. The food in the hotel restaurant is only fair, and the taste of overalls are too salty.
The small touches of luxury that made me feel special - such as a delivery of roses with a welcome note, chocolates on the pillow, weather forecasts for the next day and suggestions of things to do. Its also a very beautiful village and the hotel is right in the centre. The staff on reception were also really helpful on a number of different occasions going out of their way to help me out. The food in the restaurant was somewhat disappointing considering the expense - a bit over-complicated and fussy
The hotel is a wonderful historic building (Robert Louis Stevenson wrote here) with updated rooms and super baths/ Free Internet, flat screen TV, two excellent restaurants. The set dinner in the Bistrot is a bargain. Beautiful pool and yard. Sometimes the wireless was down.
The room had all the little extras and it was a charming place located in a charming town. The door to the room could have been a little more solid.
The very pleasant surroundings and comfort of the accommodation.
The staff were at pains to be of service. The hotel is very comfortable and the food excellent. Right in the middle of Barbizon, with Fontainebleau and Vaux le vicomte nearby, it was a perfect base for exploring these important monuments and the painters who lived in the village. The forest starts just a few yards from the hotel. As we were virtually the only guests, the buffet was not laid out for breakfast after the first day and we had a smaller selection of the delights that had been on offer the first day when there were more people in the hotel.
calm, great pool & garden. lovely village & surrounds
nice people not possible to have any drinks on tuesday evening at 22.30 hrs when we arrived after dinner
Location clean warm tea/coffee making facilities Shutter difficult to open and close
Efficient staff/booking 'Not enough croissonts for breakfast 'said the kids
Perfect if you are going to eurodisney, only 15mins away in the car. The hotel staff were lovely, very friendly. Food provided for breakfast/dinners very nice. We had a family room and it was very cramped, but it was sufficient for our purpose just to sleep in after a mad few days at Eurodisney
the location is very close to the citry center the room was sometimes cold
Good location and pleasant room at a reasonable price. Good restaurant. Breakfast a bit expensive at 10 Euros. One light did not work in the bathroom.
good value, excellent meal, friendly service, great location.
staff are perfect, breakfeast is very good (big choice, fresh), view to chateau! nothing
The staff were all very nice and accommodating. The dinner at the hotel restaurant was amazing, I would definitely recommend eating there. The hotel is in a perfect location just across the street from the chateau and very close to the main street (cafes, shopping, bars). This is a great hotel if you are looking for an affordable no frills French hotel experience. The details on booking.com stated there was wifi through out the hotel, this is not the case. there is only wifi in the entry way (very small space) and the restaurant. And it was so slow connecting I had to go to a cafe and used their wifi.
Two friends and I were climbing in the local vacinity and used the hotel as a base for the weekend. Good location and facilities.
Pleasant motel type hotel with nice breakfast. The room could be cleaner. Street noise most of the night through room door.
Family of 4 (with dog) looking for a stop over on the way to Normandy. Perfect place to stop for the night. Hotel has a restaurant and there are restaurants nearby. My French language skills are poor and the staff don't speak English, but that's part of the adventure. We paid EUR 90 for two rooms. Great value for a tired family needing a basic place to sleep.
Location perfect for visiting fontainebluau, secure on site car parking< on site restauraunt Comfortably the most sullen and rude staff I have encountered
Tea set was available, free WiFi, shower pressure was strong enough, bed was also large enough. Quiet location. Bathroom could have been cleaner but OK for this price
Quiet and clean, friendly staff everything was as advertised
The hotel was clean, comfortable, with a good breakfast and restaurant. Excellent value for money.
The rooms were clean and very comfortable. At the special price found on booking.com, this hotel was a perfect choice for a stop during our trip through the nearby beautiful villages and castles. The staff that welcomed us speaks little or no English, so if you have special requests (in our case it was two adjacent rooms with the third bed added) be sure to find a way to contact them to verify they understood them. However, the same staff was absolutely available to solve any problem on the spot.
helpful staff, good location,on site parking small room, small bathroom, small balcony (just large enough to stand on) With temp up to 41 deg,could not get aircon or fridge to function until last day of stay. Judging by our room alone,I think it was well over priced.
It was quite and peaceful amd the food was great!
The pool and gardens
Hotels is just renewed, so it looks very nice and better than we expected. Personnel is very friendly Matras of the bed was a bit too hard
Nice hotel in a good location, nice grounds and a nice room at a good price. Hotel was under going renovation, would have been nice to be told though as we were just passing through for one night it didnt make much difference to our stay.
nice location, very quiet, large garden, good breakfast. apparently the hotel was being upgraded. let them keep up the good work! not really. the room could have been bigger, though
Good value, good facilities, free Wifi generally rather poor state of repair; slow checkout
calmness, staff polite
Free WiFi It was a long way from the jazz festival Django Reinhardt so without a car we had to take overpriced Taxi to get there. The meal at the restaurant was not a good value (the demi-pigeon) - a joke.
Beautiful grounds and quiet location. Swimming pool was great. Breakfast was insufficient. Many items had rum out by the time we wanted to eat at 8:30am. Not enough staff to clean up after previous diners. No provision of extra towels for use at swimming pool.
Visited a nearby Chateau. The location
I like the place where it is every thing was good
We stayed at the Melun Ibis as an overnight stopover so used the hotel as a bedroom only. I liked the fact that when we arrived very late at night the reception was manned and the car park was secure my only critisism was that there was no air conditioning or fans in the room which made for an uncomfotable night in the 30 degree heat
We loved being right in the heart of the city, able to walk easily to the castle. Not always enough meats and cheeses for breakfast.
Fast reservation process, realiable Mercure Hotel!
Location was great
no proper room service facility
The hotel was clean and located in a quiet area with good access to Paris. The room was small and no baby cot bed was provided despite our request. The information about a free breakfast was misleading as breakfast turned out not to be included in the booking price. The staff were friendly and willing to help but did hardly speak English.
Biscuits in the room. No fridge in the room. Room is old. No flat screen.
The room had another room adjoining it.The door between the two had a large gap at the bottom.This made it very easy to hear the people in the next room.Also there was a lot of traffic noise.the room was in a poor state of repair, with the sink not draining and the safety deposit box out of order.
Inexpensive and clean. Spacious room and close to Fontainebleau. I scheduled a wake up call but did not receive it. Bed a little hard.
Absolutly nothing We did not like anything about this hotel
Proximity to Paris Facilities as advertised were unserviceable or unavailable e.g. secure safe, hair drier, shower head etc.
Very good internet connection Breakfast
The hotel was clean and tidy and in a convenient position. Reception was quick and helpful The Bar wa svery small and very slow, the restaurant was very expensive and the breakfast was to say the least pathetic and at £13 very expensive, not even a boiled egg
its position - very handy for the motorway without being directly next to it the bathroom was not particularly clean
peace and quiet broken shower. charged for breakfast did not have.asked for money back no reply.
Hotel was a shining beacon in an area clearly not intended for the tourist trade. Very nice rooms, bathrooms and breakfast area. Breakfast was better than most with self-service pans for making eggs and a variety of nice foods. Lack of any local food places or places to get a beer. I realize it's not the hotel's problem, but if you're just passing through, eat and drink first.