The close proximity to the centre of town, the marina and the Aquarium was wonderful, all within walking distance. Room was very clean and good value. Good for an overnight stopover. It was very impersonal, locked out until reception opened at 5pm and then, on check in, was issued with a code number which opened the front door. More like a boarding house as opossed to a hotel. Sensory lights in corridors a little creepy.
the room was clean. there was spare bedding. very easy to check in. liked having the code in place of a key inconvenient that the reception is unavailalbe between 11-17h as would have liked to leave a bag there during the morning.
The lady at the hotel found out that a mistake was done with our booking and that no room for 5 people were available for us. She rapidly found a solution and we got a room for the night. No assurance that our booking is still ok when we arrive at the hotel.
very basic but cheap and easy walk to la Rochelle and with bars cafes and restaurants within a few steps of hotel as close to university rooms clean and functional but a bit grim
esay to get to, clean and tidy good value breakfast none
Hotel was within walking distance of centre and the fact that it had free parking was a plus for us. Very basic but clean. Receptionist kept answering phone and just asked for name and money up front for stay. No interaction at all.
Simple, central to La Rochelle
Staff very helpful - made excellent 11th hour Saturday dinner reservations, though our first choices were fully booked. Elegant interior setting & rooms at a value price. Hotel at northern edge of old center city: relatively easy entrance & exit by automobile from out of town. No free parking provided: on street parking difficult.
A very helpful front desk.
The central location, the helpfulness of the reception staff, the parking facilities. The excellent room which made for a one night stopover. Given the wide range of restaurants in the town the lack of a restaurant in the hotel was not a problem.
Friendly and helpful staff and excellent decour and buffet breakfast I found it impossible to contact you to make my reservation by telephone but had no problem using your web-site to make the booking
Excellent location for shopping, visiting the old port/town and eating out. Room and bathroom were of a good size and in excellent condition. Staff were at all times friendly and helpful.
Central location 1 hotel was all locked up when we arrived at 2115,with a phone number to ring on the door.2.breakfast poorly supervised had to ask as milk etc kept running out.
Clean and tidy Room was a bit small for three people
Would highly recommend this hotel . Staff were welcoming, knowledable and v helpful about the region. Got the romantic family room which had lovely balcony . Children loved squeezing their own orange juice in morning. Location perfect .safe and cheap carpark just around the corner. no
Excellent location. None.
Great location, next to central market but quiet street. Nice older place with updated (but small as usual in France) rooms. Noon checkout time and very good breakfast till 11 a.m.on a Sunday! Nothing, really was great although no elevator or air con could be an issue for some people.
Old style French townhouse/hotel. A lot of charm but not everyones cup of tea. Couldnt get satellite tv.
Hotel close to Old Town Both rooms on third floor, no lift Double room very small. Bed hard and 'squeeky'. En suite was separeted from bedroom by a curtain. Shower head had to be held as only in one position. Single room extremely small. No air conditioning. Bedsheet stained
The staff where pleasent and helpful. For the money u pay the hotel should be clean and it was not, when u walked up the stairs there was a smell from the old carpets.
Very good traditional French hotel. Fantastic breakfast,homemade jams ,great patisserie ,good location centre of town but quiet.5 mins walk to seafront .No parking at hotel but secure public parking only a minute away. Would highly recommend(no air con but good old French shutterinhg does the job)
La Rochelle is a great place for a family holiday,and the hotel is well placed to explore the old town and port with beaches nearby. Great restaurants and atmosphere. One problem. Although the hotel staff were friendly the basin in our room was blocked and in spite of asking to fix it a number of times the problem was not resolved. This meant that the basin was unhygienic and often couldn't be used.
The location was super. Very close to the harbour and street entertainments at night. We enjoyed the poolside tables for reading etc. There was only one chair in the room - should be two. Breakfast poor value - no muesli, terrible machine coffee, the hot food was awful, marmalade always hidden away. In town, we bought a very good 3 course meal in the evening for less that we paid for the breakfast. Also, when we booked it was advertised as 13 euros, but we were charged 14 on departure.
Location was brilliant-very central but peaceful at the same time. Overlooking the port, close to the train station, aquarium, local amenities. Car rental on your doorstep. Staff very helpful.
The restaurant I didn't know abaut parking in this hotel
Excellent location on the quayside. Polite & helpful staff. Sometimes noisy night club behind hotel.
the location was too expensive for the rooms offered which were very basic.
Spacious room and en suite. Nice comfortable bed. We were on the fifth floor behind the main hotel building, so it was quiet but we could still see the sea over the rooftops which was lovely. Swimming pool was nice and deep with amazingly comfortable seat shaped lilos. Perfectly located beside the harbour, very close to restaurants, the town and bus and train stations.
The hotel was very good and the restaurant... would have liked some help with luggage on departure ny mother is 88 and I tweaked my bag lugging the suitcases around to the car.!
The location No
Yes, we liked this hotel. It's loceted very good.
The convenient location close to the old section of town and the promonard/port and seaside.
Very good location close to old port and shops/restaurants. The hotel has very recently been refurbished and so is very clean and fresh. Proprietors are friendly and breakfast good value.
Hotel recently redecorated in chic neutrals, comfortable, clean, very close to port and town centre. Choice of breakfast or just coffee and croissant. Double windows keep out street noise but then stuffy as no aircon. Dodgy hips avoid 3rd floor as no lift.
reasonable basic hotel in a good location.
Good position, easy walk to all sites.Well refurbished, clean and spacious rooms. Near Aquarium with handy parking. Fantastic triple glazing...no sound from outside. Well pleased.
The excellent service from the hotel sraff.
Menu in the restruant was in English. Room was very modern and well presented No hairdryer
The restaurant was excellent and a great atmosphere seemed to prevail throughout the hotel.
The overall experience was good and the staff were very helpful, especially the receptionist. None
Freindly staff and a great Brasserie No
Friendly staff. Clean. On a very big, busy roundabout, lots of noise from traffic and restaurant- unable to sleep with window open due to noise and air conditioning broken. Lights outside hotel very bright- kept us awake despite black out curtain. Wifi didn't work.
It was comfortable and more than adequate. Nothing.
Staff were vey helpful the hotel was very clean The food was not to our taste we felt a louge to sit and chat in would be nice
Pleasent staff Room not hoovered
Friendly, and welcoming More guest facilities. i.e. hairdryer, iron.
None Over-priced and very noisey at night.
Location is fantastic There is a very noisy bar next to the hotel - not the hotel's fault, but noise until 3 / 4am
Kindly staff, nice location for sightseeing nothing
Location for ease of access to all areas of the town
Excellent and friendly service including late check in and allowing bags to be kept after check out. Clean and recently upgraded , bed very comfortable. Very central, delightful old hotel. None
the welcome arrival is great by giving us such good info about the place and accommodating nothing!!!!!
Location, step out the door and you are in the heart of La Rochelle. Parking is well away from hotel, basic rooms and as it is very limited size inside there are no lifts to get to the rooms. If you are in any way restricted climbing stairs then this hotel is definately off your list.
Very good location
The location worked beautifully. Staff was friendly. It is very loud at front but needed to keep windows open for ventilation, and the shower water temperature fluctuated dramatically.
Close to the market place and all cognac factories. And good value for the moiney. Cheap roomprice. Too small room and toiletroom.
Location Small room
good location could improve breakfast good secure parkig breakfast
This was a repeat visit and the staff were very welcoming and helpful. We had a lovely room and the breakfast selection was excellent. not applicable everything was fine
Large rooms, good location, nice terrace and decor.
the staff were very helpful,the hotel is ideally situated to explore La Rochelle and the car boot sale on saturday morning in the adjacent park was full of treasures! Value for money
Conveniently located between the station and the old town to permit exploation on foot during an enforced overnight stop due to there being no available flight on saturday.
Off road parking for motorcycle. Very friendly staff. Extra charge for motorcyle. Very poor breakfast.
I liked te friendly welcome te breakfast and te blue colourin of decoradtions and i liked te proximity to te railway and bus stations it would advde been nice to adve add tea madkin facilities in te rooms adnd te front steps need ad repair
the location was excellent..the room was quite .....a good hotel in a beautiful city,but not for a week room was basic...no wardrobe..compact if not small rooms
Hotel in an excellant position - Ideal for the various boat trips, shops and a lovely harbour location together with all the street entertainment. Unfortunately there was an undesirable fishy smell in the lobby and lift areas which obviously eminates from the fish resteraunt next door.
Very well placed, central hotel with plenty to see and do on the doorstep. Helpful staff, clean rooms (basic but comfortable), booked a triple room and got 2 interconnected doubles for same price which was good. Would book again for city break. Some rooms and shared areas looked dark and pokey.
Very helpful staff and excellent service. Good in-room facilities. Air conditioning a real bonus. Only limitation was a lack of a safe in reception large enough to take a laptop.
Location is the best we have ever tried.In the middle of everything.
Vert nice staff. Flesk and fresh place.
Position and view Breakfast was very, very poor value
Good setting with easy access to the rest of the Island and mainland. Great swimming pool and terrace and nicely designed rooms. Free wi-fi in whole of hotel is a plus. Ground floor family room 40 was great size and sound proofed, offering lovely view of the bridge and sea. Restaurant over-priced. Room 16 aircon unit was in child's room which made it very cold for her and not cool enough for adults in main room and this room was small. View over swimming pool was very limited from room 16. No tea and coffee making facilities in the rooms and parking price excessive given that you have a 5 minute trawl to the car park but on the plus side, it is secure parking.
Hotel design, proximity to beach (and oysters), and the restaurant wait staff! The value for the room was excellent. Noise from street a bit loud, but the view out makes up for it!
The staff were very helpfull The staff were rushed and had to do severy jobs
Friendly helpful staff, good location for both on and off island activities Room was a little small & so furniture a little limited Located on a main road but not that busy or noisy Car parking was a short walk away and extra cost 10e / night
friendly helpful staff Enjoyable swimmimg pool Restaurant excellent vent axia in bathroom not too efficient
The staff and the food were very good and the hotel was very clean. The location is poor and the room was very small and expensive.
Stunning location, friendly staff, pleasant visit.
satff were extremely friendly and helpful. very good food.pretty little enclosed garden. the room was very tired, cracked bath and tiles, very small double bed, very noisy from road traffic and harbour construction traffic, felt disappointed with the room compared with the feel of the rest of the hotel.
Very comfortable. Pleasant helpful staff. Very convenient location for walking into Old Port and town. Away from the traffic so quiet
The hotel has recently had a makeover and everything is very clean and new with nice colours and fabrics in the room. It is in a great location 5 min from town centre but quiet in the evenings. Parking is good. Staff very friendly. Nowhere to sit outside unfortunately.
The room was modern and clean, the location was excellent. Where do we start, after staying in a Mecure before I know them to be a great hotel chain to use. However this was not my experience with this one. The rooms aircon was broken, not enough toilet paper and tea facilities were poor. Male resturant staff were rude, unhelpful and very snotty. We decided to eat in the hotel and the food was not value for money and quality was disappointing.
The staff were helpful and friendly. Having secure parking facilities a great benefit. A standard room with double bed was fine for me as a single occupant. However, for two people I imagine the room size might feel on the small side.
The fact that the hotel is very central to all amenities - enjoyed the breakfasts, although expensive (would book room only next time). Loved being by the harbour and the staff were very friendly. Will return again. Free parking excellent !! Breakfast too expensive.
Pleasant, comfortable. Good breakfast.
Good service, situation, close to everything, view No
location was excellent within easy walk of town but quiet room was quite small and finishes were basic
Friendly, helpful and efficient staff. Clean and good location. It was a shame about the noise from the building works opposite. Also, the shower door seal leaked which could lead to long-term floor damage.
geographical situation within the city was excellent
Location, staff, price, Town of La Rochelle was a good "find". Room size a little cozy by NA standards
The view Separate toilet made for a restricted space, would have been better to incorporate it into the bathroom
Nice hotel with bit of old fashioned character right by the sea. We were given a sea view room although only booked a standard room. Good breakfast. Underground car park. 15 minute walk to restaurants through local park. Convenient to main roads. Friendly French reception and they spoke English better than my French! TV at reception a little noisy.
breakfast room / restaurant atmosphere was un relaxed.
The nice location and view over the sea The WIFI system was poor
Nice location Overhigh prices-super expensive brekfest
The upgrade to a saeview,pleasent view and calmness of the hotel
We had a lovely room that overlooked the water. The patio was nice for reading under the umbrella
position, friendly staff ,
very friendly staff breakfast good nice walk to restaurants balcony & sunloungers good
The fact that we could get a taxi to get out of there as soon as we arrived! Reception staff rude, family room was the smallest room we had ever stayed in, stuffy and hot, no airco, it stated that it's 10 minutes to town, yes, 10 minutes by taxi, not on foot. Cold and unwelcoming atmosphere. Nothing nearby, would never stay there again.
Great location. Walking distance to park and 2 restaurants / casino. Clean rooms and comfortable beds. Continental breakfast / buffet was also good. Free parking. Price was very reasonable. Rooms are standard (small) Eutopean style rooms.
The table lamp was broken and a very poor attempt had been made to repair rather than replace it. A good deal of dust was found on various surfaces. Location very difficult to find - poor directions.
Reasonably peaceful location for a Campanile Hotel
The hotel served the purpose of an overnight stay, without frills, on my journey through France
the tree growing outside my room !
proximity to centre of La Rochelle nothing
STaff were efficient. Beds and floor were clean. Mildew on the ceiling. There were four of us 2 adults and 2 children and I had indicated that in the Reservation request on the web. However when I got to the room there were only 2 singles plus one pull out bed. So that led to less than comfortable night. Web site was mis-leading from that perspective. I assumed that I had booked a room for 4 I.E. 3 standard beds and one pull out bed.
The staff were very pleasant but accommadation was very cramped and basic, if our stay was longer than one night we would not have stayed there. see above
Very friendly and helpful. Since we do not speak or understand very much French, it was very helpful to have menus, etc. in English. Also, the free wifi was a nice benefit. It was a bit difficult getting the luggage to our room on the top floor.
Good breakfast although a bit to efficient at clearing away. Terrible directions and got very lost. Must have more signs travelling from Nantes to La Rochelle.
Handy for main road. Easy access, commercial centre nearby. Noisy road, basic rooms, expensive for accommodation provided.Restaurant food quality poor for price.
A beautiful building with lovely antique furniture, very close to old port and lots of restaurants, lovely ambience would stay here again
the location, in the middle of the centre
A basic hotel in a good location.
A spacious appartment in a central location Poor quality breakfast
Clean, comfortable hotel. Efficient helpful staff. Good parking
Upon eventual arrival there was a man playing a piano which created a romantic atmosphere. Views over roofs was enjoyable. The staff werent helpful. (see complaints) There was no 'kitchen area' as described on my reservation papers. I have never stayed at a hotel which has failed to provide room refreshments. Very dissapointing especially after our hot sweat trying to locate you in the first instance!
Clean and room was very spacious! Good facilities in room. There was no car park space when we first arrived and we were informed that we needed to book before hand, but this is not available on the website.
Hotel staff were very helpful and friendly, buffet breakfast was wonderful and common areas of the property excellent
Location was superb. Good aces to the airport about 20 min by bus. lovely hotel.
The location. I thought that this hotel was meant to be a 4* but it was definatly only a 2*.
The lounge area was great, very lovely and cozy with the fireplace and the candles. The staff was friendly and helpful. Housekeeping was accommodating; we stayed in our room until well into the afternoon one day and they didn't mind. (Although there was no "do not disturb" sign to hang on our door!) The free wi-fi worked well, although Neuf Wi-Fi (a pay service) was the first network the computer always connected to! The breakfast was lacking in options for the price it cost. It would have been nice to have a spare roll of toilet paper in the bathroom, as there were four of us sharing it. There is a lack of outlets (you have to unplug a lamp or the TV to plug in your laptop, for example), and the equipment and decoration in the room was aging. This is not a four-star hotel.
Great location, one block from the market, 5' walk from bus station and 10' walk to the harbour. Room with kitchenette, nice small garden with a small sw.pool. Nice staff. Nice room, but maybe a refesh of curtains and carpets could give it another star up.
It was near the Airport and to the centre of La Rochelle.The staff were pleasent and helpful. There was little accomodation for people who had difficulty with French.We could not get any literature about tours etc in english although there was plenty in French.
excellent downtown location near all central services in la Rochelle, friendly helpful staff the kitchenette in the apratment was little more than a fride and a coffee maker, not suitable for cooking - space in the underground carpark was very restricted and quite difficult to get in and out on a daily basis
Stayed in this hotel for 3 nights at the beginning of october and had a fantastic time. what a cute little hotel! It's in a perfect location and everything you will want to enjoy on a short city break in la rochelle is literally right around the corner...2minute walk to the vieux port, 20 sec walk to some of la rochelle's best restaurants, 10min walk to place du verdun. room was quite compact but beautifully decorated and a very comfortable bed. the staff were lovely and very welcoming. what I liked most was that everything was immaculately clean, oh and the beautiful rooftop terrace. I would definitely reccommend this wee hotel very highly and encourage anyone going to la rochelle for a short break to stay there! I have very little to complain about here. the only thing I didn't enjoy was that our toilet was in a seperate room to the wash basin/shower room and you have to bend down every time you walk into the bedroom because the entrance is very low.(i'm only 5.1" so I just made it)
It was clean , Great location .The Hotel is very tastefully done , modern breakfast was available, the staff were very pleasant . The room was to small , no wardrobe , no soap , shower cap or shower gel (although i did ask for a shower gel and got one) , it was noisy .We felt that the room was just to small and for 2 days it was ok but i wouldn`t go for a week or two .
Easy to find, car park straight outside front door, good value excellent location close to bars restaurants etc but set back in a quiet square.
The location was very central, staff helpful, good room, breakfast fine coffee / teamaking facilities would improve the stay
We had a lovely stay at Hotel en Ville- will definitely be back-its 2 minutes from the towers- and in a lovely quiet area too- the best of both worlds. It seems a lot of thought was put in to the decor etc- simple but we really liked it. Only thing I wasnt keen on was the ensuite- sliding door doesnt give a lot of privacy- but this was only a small thing and otherwise we couldn't fault the hotel
Great location ..A little difficult to find...New Hotel very clean and comfortable..Good breakfast and really nice owners..
The hotel was small, yet stylish. The staff could not have been friendlier or more helpful.
Superb location, very friendly family run hotel, crisp, clean, comfortable rooms. A great starting point to enjoy La Rochelle from and we would definitely stay at Un Hotel en Ville again. Highly recommended. Due to location parking is limited but public parking in front of the hotel is available. A consideration rather than a problem as we didn't have problems finding a space each day.
Excellent breakfast and very friendly and helpful owner. The room was a little small for two people though adequate the a two night stay
Very helpful and friendly owners None