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For a 4 stars hotel the breakfast and restaurant were very poor.Room was large and beautiful however: the double bed was very small, it was not possible to keep open the window of the bathroom, the shower did not work properly, no minibar in the room, the safe box did not work. I think this should not happen in a 4 stars hotel.
the spa jets were definitely the best part
hotel was very confortable, spacious rooms, clean and modern design restaurant attendants were consistenly rude. a/c did not work properly.
All the facilities worked well and the staff were all very helpfull as we did not speak much Spanish Your Sat Nav directions sent us to a lane up near the petrol station at the end of the main road!
Large airy cool clean quiet room poor service in buffet dining room
The high standard generally. No pool facilities available when we arrived Sunday afternoon and an 18 Euro per person charge to use them the next moening.
Design of hotel lovely spar and pools nice rooms
Beautiful hotel, very nice infrastructure No language knowledge other than Spanish and this beautiful hotel was almost deserted, almost no guests (low season maybe ?)
Staff & Restaurant excellent. Easy Secure underground parking. Hotel set in beautiful grounds, unfortunately we were on an overnight stop so were unable to avail the many services in the Spa. No as we were only there for one night everything was excellent.
Very nice room for Spanish standards.
Quality of the hotel. Despite being in the town it was tranquil within the hotel and grounds. Spa was separate facility.
The rooms were very clean, the breakfast was excellent, the mineral water in the minibar was free. Beaches and tourist attractions were quite far from the hotel
Location uninsoiring. Restaurant the worst experience ever had in a hotel, poor service , poor quality food,poor [resentation horrible ambience. Restaurant was apalling.
Total comfort in every respect. Huge 2m wide double bed, luxury bathrooms, balcony overlooking the spa. Superb and attentive staff. Easy parking. Superb value for money (admittedly we stayed for and overnight Sunday/Monday visit, which may be less expensive that weekday reservations). Sadly the food did not live up to the accommodation in terms of culinary standards. "Disappointing" sums it up.
Very comfortable, air conditioning was very good. Nice size outdoor pool, good breakfasts. Outdoor pool not heated, no English translations anywhere, pricing of extras isn't clear.
a beautiful building with surprising and effective artistic decoration inside....a pure visual delight! plenty of parking spaces outside and the bathroom and bedroom were red and dramatic, and very comfortable with all that you might need including a spare toothebrush. lovely smelling soap and shampoo. they offered 3 grades of pillow softness for your comfort. the restaurant was extremly good, delicious food, with delightful sorbet or drink or tit bit between courses. all staff were really freindly and helpful. breakfast was a feast for all tastes! the weather was cool on our arrival or I would have loved to sit by the pool in the garden, too.there was also a lovely old library with helpful books about the area. I wish we had longer there nothing I did not like!
staff were fantastic, very friendly no
Everything! The staff were delightful and helpful,even the ones that did not have much English. The Palacio was wondeful and furnishing wondeful.Would definately stay at the Palacio again. Spanish dining hours!!!
Attentiveness of staff, Cleanliness of room, Breakfast Availability of local places to eat; there was only one
Hotel staff spoke very fluently French. Nice room, good breakfast. Hotel staff gave very good tips about things to visit in the environment. We got a bottle of cava when we arrived and cakes when we left.
Superb apartments. Excellent facilities. Beautiful environment. Lovely family business.
everything was great the family who run the hotel are more than helpful and the rooms are great and really clean the breakfast was above and beyond what you expect total value for money all round would recommend there was nothing that we did not like about this hotel
I loved the familyar atnosphere and the design and the quality of the rooms.
Excellent staff, very helpful. Excellent room, clean, modern, quality fittings, very pleasing. A welcoming pot of tea on arrival on a stormy night. Complementary Cava and chocolates on arrival. Gift of cakes on departure. Dog friendly. We recomend this hotel. Nothing to dislike.
Great hotel in beautiful surroundings. Very friendly & helpful staff. Enjoyed our stay, would return & would recommend to friends.
Tranquil mountainside location. Reasonably priced excellent evening meal served outdoors overlooking breathtaking scenery. Large bedroom balcony. No air conditioning in room which normally would not be a problem in an English-like climate, but the night we stayed was hot. No tray in the shower cubicle for soap etc.
We enjoyed having a large room with individual decor and a balcony with distant views. Friendly, helpful and cheerful staff. Good food and wine with the 'menu del dia' also providing value for money. Edge of village location providing a tranquil and relaxing base for interesting rural walks and scenic drives. Convenient hotel carpark.
The courtesy and friendliness of the staff. Good food. Peace and quiet,relaxing place.
The hotel was excellent, upon arrival we were given a choice of rooms which were very well designed. The staff were very helpful with good english. The food was of a high standard and very reasonable. Views were fantastic & we even had the opportunity to enjoy the pool. This hotel comes highly recommended . A bit hard to find but worth the effort
Enjoyed the views, from our room and the dinning room. We would have like more directions on nearby hiking trails.
Very nice place, very friendly service
The welcome from the owners,very good food. no
Absolutely stunning location with friendly helpful staff. Didn't quite live up to description and photos, eg broken tiles on stairs and garden somewhat untended..
Lovely location and very helpful staff. None