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position of hotel on market square ideal for our requirements
Staff are excellent, extremely helpful and friendly. Good location. Parking isn't free, took a while for one of our rooms to be ready at check in.
family visit everything was OK
The reception staff were always very helpful Supervision of the room cleaning staff needs to be improved. It is a great pity that the the rooftop restaurant remains closed to hotel guests. The groundfloor restaurant does not have any atmosphere (or view).
Very nice and clean hotel, staff was also very smiling and helpful. Large rooms for family. Situated very central in Aubagne, bus and train at 2 min.
Inexpensive, not too far out of Marseille, near a wonderful farmer's market on weekend mornings and an excellent wood-fired pizza restaurant! Internet connection free buy annoying disconnects and ads every 15 mins. Fine for checking email though.
the matres and blankets feel sweaty. Please buy more natural fabric
Helpful and kind staff, good position to visit the surrounding areas, seaside etc. Clean and tidy room. Free public parking in the area
Nice town No parking Late arrival, only French speaking night personnel.
clean central everything worked in the room
staff and location near man routes if you are taller then 1m85 the beds may be to small
quite, nice place near the mountains and roads to Marseille and Casis. The rooms with good new furniture. Breakfast, wifi, parking - are good.
convenient location for us, with a 4 bed room which suits families travel directions were poor
helpful and friendly staff beds were a bit small!
The staff at the hotel were very helpful and friendly
The room was a good size, not cramped. The staff were very friendly and helpful. The price was excellent for the facilities. The wireless internet connection was not available in the rooms, only a small corner of the hotel.
Easy access for a one night accomodation on the road of the French riviera. Quietness Smoking smell in the room
Excellent restaurant Small rooms
The nice swimming pool, the flexibility to addapt the menu for our little children The airconditioning was not sufficient and the garden is a mess
Hotel new or just rennovated. it fits the purpose and with a good ration quality/price it was a bit chilly in the room. An extra blanket was recommended.The lights in the corridor didn't work. Few little details which may give a better impression of the hotel. Generally speaking still quite good
The room and bathroom was clean The location was in an industrial estate and there are no restuarants around for dinner and you cannot walk safely out at night. Very disappointed. Pool area was very average.
Free Wi-Fi in the room. Only on the first day we had fresh breakfast, second day bread was hard and seemed to be from the day before.
The lunch and dinner were very good, and very good value for money: the waiter was most obliging, choice varied and well cooked - we chose salmon and pork, plus salad landaise for lunch. The portions were generous and well balanced. Furniture needs to be updated. However, renovation was clearly underway. cf. point 2 above, the hotel is best suited for access to the congress centre and les Paluds light industrial zone.
Reception staff was very helpfull, although I couldn`t book for one double bed and extra bed for my daughter with booking.com`s system They help us and changed the room. The room was comfortable and clean.
The hotel its easy to reach by highway but in a quiet area.
Day Receptionist excellent, helpful, polite, kind and very efficient. The night porter was bored, would rather be somewhere else and gave me the impression that he couldn't care less! The breakfast and lunch were of very good standard. The pool was clean and so were the rooms but the carpets are in need of replacement . Room was looking 'tired' and bathroom too but towels and bedding impeccably clean. We will be very happy to return to this hotel in the future as the staff in general were extremely helpful. Price/quality very good. See above
Everything. Superb value hotel. Nice rooms. Great air con. Fantastic restaurant. Pleasant staff. Good location. Everything excellent. Absolutely nothing at all.
Very Friendly staff Hotel is quite old and needs renewal
easy access, free and good wifi connection, good quality/price ratio fro dinner the room lacked a chair and usage of the working desk was uncomfortable
Close to Aix and Marseille Staff seemed bothered to help. Rooms small and lacking charm.
very helpfull and friendly staff rooms very small. So-called airconditioning not working.
We didn't stay long enough because it was in the wrong location for us from where it was advertised.
the room was spacious enough with a small kitchinette and fridge unfortunatley the fridge and kitchinette where not working, ithink these would add more usefull nes to the room and should be swiched on / wired up. the decor was modern with a very comfortable double bed, the bathroom was small but very functional and came with free toiliteries. self catering appliances not installed and working. i could have used the fridge
the rooms looked very new and clean the breakfast wasn't too good
the strategic location (easy access to Marseille, Cassis and Aix en Provence) I'ts not that easy to find the hotel ; rooms are rather small
Small room but comfortable, clean and functional, 11am checkout but they slowed us to extend to midday Not the most glamorous location but very convenient
The summer rates are very attractive. Normal rates are somewhat expensive.
Difficult to find but excellent meal in evening and great swimming pool. Instrutions for GPS needs to be Quartier Chateau l'Arc, Fuveau. That's where hotel is NOT Aiz-En-Provence. We got lost and spent ove half an hour and manu kms before we entered correct address into GPS and found the hotel
Hotel tres propre, moderne, grande chambre avec belle vue. Le personnel est tres accueillant . Je vous le recommende !! Rien
Big and clean room. Good access to Aix en P. and motorways. Helpful staff at the reception. Staff at the restaurant worst I have ever met. Very poor breakfast. WiFi not working properly at least in my room.
Ease of access. Its note really a business-oriented hotel more of a leisure hotel.
+ swimming pool, gym, table tennis, + good bed (long enough and tough), + free wifi, + easy parking Location of hotel makes is solely business place, situated near "industrial zone" in between two roads.
Understaffed in Bar area
Location, helpful staff
Excellent room (all rooms in hotel classed as superior: large with bathroom & wc rooms separate); clean; friendly staff. Located at edge of business park (but accessible with views to countryside & mountains). Minor issue: one day not enough breakfast had been ordered by a member of staff who also did not turn up on that morning. However we were not charged for this day's breakfast (we did get a limited breakfast).
Nicely decorated and furnished room. Mediterranean flair. Great pool. Equipment in "fitness room" could have been better.
Nice apartments in nature. the wall was not acoustic proof. some problems with noise of neighbors
Spacious and clean room, very nice and quiet environment, within only a half hour drive of sea and an hour of many destinations as for instance Arles, Avignon, ... Bed and bath were a bit too short for me (I am 1.90m, however)
Excellent room, clean and tidy with good access and parking.
Very good service and delightful location, we found the Hotel suited us perfectly for our three days there and would return without hesitation. Staff were very helpful indeed.
comfort location . family hotel , comfort rooms , a nice good kitchen. no.
Very calm location overlooking mountains. The rooms were very clean and equipped with airconditioning. Beaches are just half hour drive away. We had a very pleasant stay here! I will recommend this residence to anyone. Less facilities to entertain children. It would have been much more enjoyable if there was a pool or a play area.
the room was very well equipped. You have anything you need.
wonderful house worth a longer stay (stayed only 1 night enroute)
A super apartment! Very clean. Good equiped. Lovely view. Nice staff. They even helped us to find another hotel after we came back and they were fully booked. Very helpfull. Also when we booked, I phoned how to drive to the hotel; Easy to find after they gave us a description. Supermarket not that far (2 km). If you stay just a few days, better take some washingpowder because you only get 2 towels. But you have your own washingmachine. We had neighbours ( I think they were 3) who woke up at 6 in the morning because they had to work. And so did we because it was noisy. But we were on holiday. When they came back in the evening it was very noisy again. One night I still heard them at 4! The apartment is super but you hear a lot.
They were great and very helpful Need to put in a pool,
The hotel address is inaccurate, we had a difficult time locating it even with a GPS. Also the hotel staff does not speak English.
Nice place near the mountains, air condition works all time Not enough kitchen tools
Clean, large apartment with airco.
The room is with a small kitchen which is very helpful if you want to avoid restaurant for all meals. Decoration is simple but nice. The Appart' hotel is a little bit in the middle of nowhere
Visited Cassis and Marseille. Great hotel if you have a car and want to save money on hotel and parking fees. Location could be a problem for certain people but was very convenient for us.
Residella is situated in Gemenos, very close to Marseille and the Mediteranean Sea (15-20 minutes by car). Its appartments are very nice and comfortable. A coomercial centre is at 5 minutes in car and the people are very helpful. The parking is kind of small, which is an important disadvantage for an establishment where you can only get in car.
The hotel is cheap, clean, and the staff was nice. It is not far from the sea (provided you have a car).
This is an apartment hotel with self-catering facilities. Generally, it was hard to criticise the hotel itself as the rooms were large, clean, utilitarian but everything worked, free parking and free wi-fi. The problem with the Residella is its location, situated in the middle of an industrial park surrounded by warehouses and roads. You feel isolated and frankly depressed as there are no shops, restaurants or indeed any other facilities nearby. A car is essential, the nearest town is 5 minutes away and the nearest Supermarket a 10 minute drive. We noticed that many of the other apartments were occupied by workers and what appeared to be permanent residents. This is a budget hotel, good value for money but not somewhere you would want to stay as part of a holiday.
very good location (Cassis and Marsaille), very large room, it was just family appartament for the price of double room. Quiet district, very nice view to the mountains nearby. The personal was very kind and help to arrive after 23 pm. Wifi was good.
Bed (very big and confortable), room very clean
Very good breakfast, although this was additional to the room price. No, overall the hotel was fine. It is a little out of the centre of Aubagne and you may need to drive into town for an evening meal.
No hot water in the morning due to plumbing problem. Hair dryer didn't work. No door on shower, water everywhere, making floor slippery and dangerous. Drain smell in bathroom. Breakfast, no hot food ready, only 1 piece of cheese, 3 pieces of cooked meat and 1 yogurt left. No hot water in coffee machine. This was at 9.30 am in an empty breakfast room and breakfast is available until noon. Receptionist had to ask someone what time breakfast was served!
Nothing Staff was extremely rude
Excellent assistance from reception staff particularly Negeve and Benjamin. Option to have hot meal with wine served to the room. Tea/coffee making facilities provided. Away from town traffic and good access to D8 and thus to motorways. Short drive into Gemenos but at first got lost in factory land. Small group of hotels and restaurant situated together on an industrial estate but there are trees and a sight of mountains. Only disturbance was daily refuse collection noise (10 minutes) early each morning. Rooms have showers but none with bath.
It was closed to speedway, a good location to start trips. The hotel location is not so good. It is good if you need a business location, it is not so good if you need a temporary home for your family.
Nice hotel, really helpful staff, ... ... little out of civilization (true is that we were there out of season). We didn't find any bar arround :)