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Clean and comfortable. Helpful staff. On site parking. Central location Hairdryer did not work.
The situation is good. It is a typical old fashion hotel that has been partially redone, they didn't redo the outside yet which makes the first look a mistrusting surprise. We had a "new" room to the garden, which made it quiet and cool, the installations are minimalistic however everything worked. It was clean.
The owners were very helpful. Very good bed and breakfast with lots of restaurents nearby.
We situated hotel in a friendly town. The suites are best value.
pleasant staff, good location for walking or skiing. the rooms are fairly basic but comfortable.
Nice building, lobby, parking available, very central location breakfast only very basic (but for the price...)
Very central.Room on !st floor corner was small but fine.Breakfast was not very varied,basically lots of breads but nicely served and freshly prepared. Corridor areas make it feel like a hostel. There was no bar area in the hotel and the downstairs lounge area was very big and in my opinion uninviting. I was very glad to be on the !st floor as there is no lift!
the environment, the staff and the originality of the hotel It would be nice if you could dine at the hotel (currently only breakfast)
Le Grand Hotel is a great place to stay with loads of character and right in the centre of Mont Dore which is charming and very near the mountains. The staff were extremely friendly and helpful and very accommodating. Would definitely like to stay there again!
The lovely large comfortable bed, the warm welcome and the helpful staff.
lovely setting. Balcony Decor needed updating. Broken light fitting in bathroom. Room cramped due to extra bed. TV lead had to go across the main entrance into the room.
Countryside views and location near village of Besse excellent. The restaurant food is excellent but limited to one of two fixed menu'S. More than three days would exhaust the choice. The reception time is limited to before 22:00. There is a bar and lounge but getting a drink when the reception is shut is impossible. Breakfast was limited to continental.
The area was especially lovely and within reach of some lovely countryside and towns. The staff were friendly and helpful. The restaurant was good. The rooms were clean and comfortable. We stayed at the end of the summer season and found the lounge and sitting areas tired and inhospitable.
Excellent location in the heart of the Auvergne area, in the cute town of St. Nectaire. Very nice facilities, including indoor and outdoor pool, and a wonderful garden. Not sure why this hotel advertises for access to wireless internet, and then wants you to pay ridiculous amounts to actually provide that service.The afternoon/evening reception staff needs coaching on his attitude that transpires condenscendence rather than hospitality. The morning staff is very friendly indeed, but requires coaching on technical functions like payment by credit card and ....the wireless service.
Good size comfortable bed. Peaceful surroundings.
Location is good, the town pleasant but we were out of season. The pool is too small to swim in, it has a jacuzzi in it but it's not warm enough to be relaxing, the building and grounds could do with some attention. Overall the stay was disappointing
good breakfast.....restruant staff..........relaxing Reception staff not advisory.....corporate
Clean, Modern, Excellent Food A Hotel of this size should have laundry facilities
Warm friendly welcome. Excellent food at breakfast and dinner. Fantastic central location. Free skibus was a real bonus.Will definitely use this hotel again. We opted for a duplex room to sleep six, one bathroom was a bit restrictive particularly when we all came off the ski slopes together.
The hotel was close to the centre of town without being right in it. We had a very pleasant view of the mountains and waterfall. The hotel was old and shabby and over priced. It did not reflect the pictures on the website. During a very warm time of year, 30 degrees and no airconditioning or cooling provided it was innappropriate to be given a thick winter duvet and no top sheet on our bed. Staff were not friendly or helpful. We seemed to be only two of four people staying at the hotel.
Staff were very friendly and helpful. The food was excellent Rooms were a bit cold, both temperature wise and comfort wise. Thought the price was a bit high for a 3 star.
Difficulty finding anyone at reception to check in
Reasonable price, clean Breakfast very skimpy
We had a triple room booked for 1 night, i was unfortunate to have a ski accident on the first day and had to have my leg strapped up and was unable to walk, when we arrived at the hotel that night we were informed that our room was on the 3rd floor, but when we explained our situation the owner was superb, even thou he had no rooms on the ground floor available he offered us his studio appartment next to the hotel, which he prepared for us very quickly, we were very grateful to him for all he done for us.
The room had been recently decorated to a good standard, its facilities were good, particularly the power shower The staff were very pleasant and helpful. The breakfast was only adequate.
Very friendly staff. Quiet and nice room. Breakfast ok, but too expensive for what you get.
The room was great! Very nicely decorated and a nice big window. I would add more food to the breakfast to make it a better value at 7.50
we were upgraded and the room had every necessary facility. It was in an excellent positon for eating and shops and walking. I would stay there again.
Very comforatble clean room at a very good price
Very helpful and friendly staff. good breakfast fair rooms. Got a bit warm in the night.
Hotel staff extremely friendly and food basic french cuisine but very good
The food waS very good
1. The staff was very helpful and hospitable 2. The meals were excellent 3. the Hotel is very well situated 1. The bed was too soft 2. the window shutter did not close fully 3. Shower / Tap mechanism faulty 4. nowhere to hang the shower nozzle whilst showering
Central location. Staff very friendly. Parking on the road - payant 7-12
Clean, comfortable and friendly staff Absence of bath but excellent shower
Excellent value for money Excellent buffet style eating. Catered for non meat eater in our party Free parking opposite hotel The booking confirmation said that the double room could be a twin or double and that we should specify which on the booking form. Too late (and wasn't an option), but a phone call to the hotel clarified our requirements
Good location of the hotel in the town center and near the Municipal Park, despite location on the main street pleasantly quiet, excellent value for money. Le Mont Dore is a beautiful spa town with nice landscape and proximity of hiking trails.
An efficient and friendly reception. Good views from Hotel balcony over street & hills/mountains. Good bathroom.
The room was very small and grotty.
Beautiful location for this traditional French Hotel. A great stop-over for our journey to the Canal du Midi in the south of france.
Rather noisy at night having room on the main road.
This was good value for money and more than adequate It was a little bit noisy there was a low level humming sound from something in the hotel during the night
Very friendly, family run. Fantastic food on the half-board. Secure parking and secluded outdoor pool, all well signed. None
Staff were terrific. Nice central location. Public areas of the hotel were exquisite. Do I lose Man Points for writing "exquisite" ?? Parking was a bit of a nightmare and not clearly signposted. We struggled for a good 30 minutes going round and round. To their credit the hotel comped us the parking. Cuneo as a town was a bit empty. It had promise. Same with the hotel. Lobby and staff are great, the rooms fine but a bit outdated.
Very friendly reception staff; good, well-priced food; reasonably sized room with comfortable bed; excellent value for money. Overall St-Nectaire is a very pleasant village to visit, and this hotel is highly recommended as a base to visit it from.
The city and area
Loved the area. Pleasant stroll into the historic centre of Besse and lots of options to eat out there. Good beds with firm new mattresses. Rooms were clean. Staff friendly. Lots of tourist information in the lobby. Bedroom decor was dark and a bit shabby.
Dinner after 20 oćlock
The room, the environment... all! Nothing.
Beautiful town and area. Hotel easy to find and modern. Not enough hot water for a bath.
Friendly and ameniable reception staff and a reasonable breakfast. Very handy for the lovely old town of Besse. Good value for the price. Excelent location for touring the area as a whole. The inner door between bathroom and bedroom was very stiff and difficult to open making it very noisy. No heating in bathroom. The restaurant was closed and this was not made clear for people at the time of booking rooms, we only knew because of previous reviews.We would recomend this hotel but would make clear it's shotcomings.
Friendly atmosphere; owner spoke a wide range of european languages fluently and was very accommodating. En-suites quite small and restrictive
Really enjoyed the friendly welcome from the dutch owner and the nice familly room. Really convenient privat (gratis) parking. Don't hesitate to go for the daily menu and the house wine
The very warm welcome by the Dutch owner, excellent meal provided even though we were a little late, and extrremely comfortable beds with excellent quality linen. The bathroom was modern and it was all very clean. Very quiet for sleeping. Many jovial Dutch tourists were staying.Free car parking. The restaurant closes early (8.p.m.) which almost meant we were too late for dinner as we had assumed it would be open until 9.0 p.m. as in most French hotels. The menu is rather retrictive if you dont want the heavy Auvergne dishes. Hotel little bit difficult to find as it is out of St. Nectaire.
Very good dinner Tea/coffee making in room would have been nice
Very friendly Dutch owner who spoke perfect English. Tasty traditional food from the region at a reasonable price. Comfortable double room with adjoining twin.
Warm welcome, help with bags, typical small French hotel style. Terrace at front for drinks. Very good value. Breakfast was very good buffet. Huge, almost dangerous step up into shower. Very sensitive shower valve - difficult to set water temperature. Set evening menu was good but just lacked a little style in the presentation.
The Hotel was clean and well maintained and the staff were helpful and welcoming. The location was very good with attractive gardens and on site parking. We used the hotel for an overnight stop and did not use the swimming pool or restaurant. The breakfast was adequate but the range of food offered was limited and in our opinion not worth 9 euros compared to what is on offer elsewhere in French hotels we have stayed at.
Found the staff to be hospitable and very helpful. I particularly appreciated the indoor swimming pool
A very reasonably priced hotel in an interesting town in a wonderful area Missing a shower in the bathroom
Very helpful as we were a group of motorcyclists from different European countries. Excellent half board meal and breakfast nice simple room very comfortable nice location.