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Absolutely nothing! Where shall i begin? Advertised an outdoor pool, it's an out of ground plastic bag full of disgusting stagnant water! Advertised air con, none worked! Advertised Wi fi, can't remember exactly where we could pick it up! Food in the 'traditional french' restauranr was awful. My wife sent the Veal back because it was raw and full of gristle. The green beans looked as though they had been cooking for several days. The rooms were tiny with inadequate hanging space for clothes and don't get me started on the bathroom (closet!). All in all the worst place I have ever stayed at. Booked for 5 nights too, my god, we couldn't wait to get into the car after checking out after the first night.Stay away until it is knocked down and another rebuilt!'
Outdoor swimming pool. Very basic hotel in the middle of an urban/industrial estate.
Gilles and Veronique Blanc run a fine hotel and restaurant. My wife and I could not have been more pleased with the accomodations and the quality of the restaurant. The dinner was definitely one to remember and the petit dejeuner was the best we had in one month of traveling in France. The hotel is in a somewhat remote location; however, that was exactly what we were looking for. Everything you need is at the hotel and there is a good sized town a couple of km. away. I'd recommend this hotel to anyone looking for a country getaway in the Ardeche region.
Clean large rooms with a double bed and three singles on a mezzanine. Well furnished and air conditioned. No restaurant for lunch or dinner. Bar service poor, warm beer which ran out and nothing available after 10pm.
it was great the kids could not belive we were staying here seeing is beliveing great staff great rooms nice and clean no
I booked a family which was good: the children had a loft while the parents sleep downstairs. Value for money was good. Two issues. We tended to run out of hot water. The first to persons to take a shower had a hot shower, the third one got cooler and the the fourth person had a lukewarm shower. Second, the breakfast was charged additional while I thought that was included. Difficult to argue about that as the counter staff only speaks french and I don't. One other issue: the hotel is hard to find even with navigation system. Had to go there using coordinates, not address. However I was prepared for that based on other feedback.
Very helpful staff, could not do enough for us. Evening meal and service was all very good.
Hotel room was clean and the overall facilities were nice. Not a very scenic location and limited in the choices of decent restaurants.
It had a very friendly atmosphere we were made to feel very welcome even though we can not speak any French they where very accommodating
The rooms were spacious and very clean. No tea and coffee making facilities.
The setting is beautiful and the rooms were of an excellent standard. The service was both friendly and helpful. Although we only did an overnight stop I would thoroughly recommend this hotel.
Like we did in 2009, we enjoyed our one weeks stay at the hotel this year. Same nice surroundings, staff and owners, want to come back next year.
Nothing I wouldn't get near that place They write they have Bb cot but they don't when we came we have been told that they have 5 babys so this is why there are not left the morning after we learened that there are no
breakfast quality was poor, further from town centre than originally thought
Cheap, convenient The walls are too thin. We were kept awake by noise from adjoining rooms
Peaceful hotel Phone contact before aerrival was difficilt. Needed to phone 5 times before answered
It is cheap ! The room smell cigarette... the made wake me up at 9:00 entering in the room without knocking at the door.
Please write at least 15 words
close to super market. easy to find. restaurant close by. sometimes noisy
Private parking area.
Excellent well informed staff. English spoken well. Excellent continental breakfast, highly recommended. We failed to reserve parking, so experience difficulty dropping off our luggage, but plenty of cheap parking nearby.
Friendly and accurate staff.Service at breakfast was very pleasant.Information about sightseeing absolutely fabulous.
This was a first class hotel. The manager and manageress were extremely helpful and I am very pleased to have stayed in their friendly, efficiently run hotel. I would reccommend it to anyone.
City centre location insufficient car parking. Lack of lift.
The good place in the middel of the city. They have some problems with the toiletdrain, there was a bad smel from the toiletdrain.
Cécile and Laurent were exceptionally helpful and thoughtful. Thanks to them, we really enjoyed our stay in Alès. Late arriving noisy guests !
Basic, clean and good value for money. Excellent location in central Ales. Laurent was very helpful and most welcoming!
It was very clean and pleasant. No
staff were very friendly and helpful
Every single room has been revamped with new windows and laminate flooring, giving a clean fresh appearance. The owner of the hotel was delightful. The shower was a bit awkward, but the bathroom had been retiled and was acceptable.
Quite, clean, freindly staff, air conditioner, free parking, free internet Tiny room, tiny shower cabin, tiny towels, no elevator, no wardrobe, tv only in french
Clean and quiet room, a little bit small, but this is not a problem if you are in transit. The breakfast was too poor.
Loved the location, cleanlinsess,water pressure in bathroom fantastic. Nicely heated. Restricted options for dinner - this is not the hotel's fault as it was off season
Nice hotel and good quality from the staff
Staff are very friendly and helpful and interested in the welfare of their guests Towels are inadequate
The welcome and help from the staff was excellent. The dinner (a fixed menu) was nicely planned and cooked. The bathrooms were small with only a curtain to the room and the curious half-bath with hand-held shower head was difficult to use.
Very helpfull and accomadating Nothing
We were extremely impressed by the warm welcome we received at this hotel. Nothing was too much trouble, the room was comfortable and we felt at home almost immediately after we had checked-in. None
Staff was very helpful, good recommendation for restaurants, good wireless internet, good value for money for the basic accomodation. Mount for showerhead would have been nice
We were very satisfied by the very friendly and helpful hosts. It is a charming maison with beautiful garden, large luxuous swimming pool that overlooks the beautiful surroundings. We definitely recommend it to everyone!
Very Spacious cold and not enough day light in the room - no view
Poor quality for high price. On the website it looks better, in reality the hotel is not the best place to stay.
An outstanding property in all respects.High quality local food and wine.
The location - and particularly the terrace restaurant with a fantastic view. Pool lovely but more of a splash pool than a swimming pool. Food overpriced - and a problem for vegetarians/ Menu was the same both nights we were there and we had already eaten every option open to us on the first night. Room had very basic facilities considering the price.
We took twice the "Wine Surprise Menu" for 75€ (wines and digestif included) and enjoyed two evenings of complete satisfaction. The price may sound high at a first glance, but we found we've got real value for money! There's no lift in the hotel, and there are some stairs to climb from the parking. However, the personnel is utmost friendly and helpful, so this is not really to be considered as a disadvantage.
Nice and original stylish hotel, nice stuff. Good facilities: pool, parking, very nice view terrace. Nice small village, with ancient atmosphere. Very rafinated restaurant and special wine choice. Good place for wine connaisseur. Though, prices list for a special gastronomic experience.
a beautiful hotel with excellent renovated rooms in old Pierre. Food was fabulous and excellent wine list. Staff helpful and charming. Nothing
good view from the terrace,not from the bedroom. The hotel itself was ok but the meals were outrageously priced and not at all good value for money. we ate for half the price at our next hotel and this was twice as good! The breakfast was double what we paid elsewhere and just the same.