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The pool is very nice and most of the staff are friendly. They didn't answer their main telephone number, at all, in the days leading up to my arrival. They also do a poor job of warning guests that July 4 fireworks cannot be viewed from the hotel unless you are in a private reserved area. Missing much of the fireworks while exploring the hotel for a non-exclusive vantage point was, needless to say, a bummer. Housekeeping was marginal: some room service items weren't removed, shampoo/toiletries weren't replenished, and drain in shower was clogged with sand upon arrival.
Facility - historic landmark Food service was a bit slow
The service is outstanding. Every team member at every level cannot do enough for you. The grounds are beautiful overlooking the Pacific Ocean. All shops and restaurants are within walking distance of the hotel. There is nothing about this hotel that you will not like!
Lobby The room was tiny, very uncomfortable, and lousy view.The charge for the room was ridiculous. We also had to pay $30 to park her car.,,
Too many gnats in our room
Bed was amazing, very roomy and great price. AC was a nice perk and the proximity to beach and shops was perfect. We went for a relaxing get away it surely delivered. Parking was more challenging and valet was expensive.
Loved setting and charm of older hotel in downtown La Jolla. Ease to the beach and beauty of surrounding are.
I love this hotel! Great location, excellent staff and awesome rooms. We really appreciated getting upgraded to an ocean view suite. We definitely will return. N/A
I loved the location. Perfect for what I was looking for. You're within walking distance to the heart of La Jolla. The parking was horrible. The parking lot is too small for a hotel of this size. Warning if you have a large vehicle don't park in the parking garage. You'll hate it when you drive in & can't find a space. Staff could be a little bit more friendly. When we checked in the guy at the desk didn't seem very friendly. When I went to check out the girl at the desk didn't say how was your stay, not even a good morning. I know they have a continental breakfast however, no one mentioned it so therefore I forgot. Despite all these negatives I would stay there again.
Convenient, clean, quiet, nice balcony. Staff was very helpful getting me set up with wireless connection. $75 deposit for wireless card. It was refunded, but it would be more convenient if there was wireless without needing a card.
Nice service, friendly, I would like to stay again. Parking fee is 12.00. Kind of expensive.
very well located, spacious rooms with balcony, small details (fruitbasket, iced coffee in the lobby, free wifi) no refrigerator in the room; parking fee (12$ per day)
We stay at this Best Western every time we go to La Jolla....we always have a great experience....great prices don't like having to pay for parking
Feels more like a boutique hotel and less like s typical Best Western Remodeling of several rooms around us.
Large terrace room 200 Partially newly renovated Breakfast daily Nice staff Generally clean appearance Excellent location in LaJolla Maid did not clean shower or toilet only sinks Very poor water pressure
The location was outstanding. The view from our balcony was breathtaking. The lobby was tastefully decorated and parking was available and easy. Seems a little exessive to charge additionally for parking- it is not secure parking in an enclosed lot. The rooms were a little shabby, specifically the bathroom and carpeting. There was trash in the trashcan and food crumbs on the balcony when we checked in. The balcony was not ever cleaned during our stay.
Location was great and price was right. Pillows are too tall and cause neck pain; beds are hard and not comfortable. Overall, the sleep experience was lacking. Also, the shower had limited hot water and became like warm after 10 minutes; with two people to shower in our group, this was very annoying.
We could walk to most of the places we wanted to visit in the La Jolla area. Good restaurants and friendly people. The room seemed a little dated but the bed was comfortable and we didnt spend much time in the room.
Location, close to the shore/beach Shops Restaurants Amenities Galleries Construction noise Must pay for parking
The location, view, complimentary strawberry waffles, staff, salt pool and kitchenette, paying for parking, elevators not working, small bathroom counters and musty
LOCATION SMALL ROOM, TIRED WITH RUST IN THE BATHROOM. INADEQUATE HEATING AND AIR. EXPENSIVE FOR WHAT WE GOT
Location, location, location! Breakfast and being served on roof excellent. Staff above average. Little balcony overlooking the park/ocean very nice. Doors absolutely slam hard when just closed normally. Unbelievably loud. Disturbs sleep at night as people come in from late activities and in the AM when others are getting up and on their way early. Rooms very outdated and not kept up well at all. Screens torn, towel rack fell out of the wall, stains om couch, etc No air conditioning and we happened to be there during warmer than normal period so the room was too warm, and effected sleep.
The location was amazing, the views from the rooftop patio were unbelievable.th The facilities seemed dated. Inside the room had some 70's decor.
Location only-literally No ice, charge you an extra $20 per day for parking, not very clean, small bathroom
Very nice and close to downtown La Jolla. Nice bar and good night life The bar tender was sort of grumpy and not too friendly.
That it found a room for me after I arrived an learned that IT DID NOT HAVE MY RESERVATION! I brought a printout of the Priceline confirmation and got what the staff said was the only remaining room, the result of a recent cancellation. That the cleaning staff got my bed ready for the evening but failed to pick up wet towels I left on the floor after my shower at 5 pm (to prepare for a pre-wedding reception for out of town guests).
The beds were very comfortable, friendly staff, excellent coffee, cute shops in walking distance! The only bummer was the parking. You don't have to pay for the hotel valet (which I think was $18 a day), but you can only park your car on the street at certain times. We felt rushed to get ready in the morning so we wouldn't get a parking ticket.
The breakfast was excellent! The room was very comfortable. Parking was very expensive at $18 a day.
This is a nice quaint hotel in the heart of the town of La Jolla. They have a friendly capable staff
The Breakfast was nice. The room they served it in was to small for the amount of people.Great staff. Good location 2 blocks from the beach. The parking was $18 for valet. We parked a couple blocks away for free.
The staff was amazing. Ben, at the front desk, was incredibly kind and helpful with excellent recommendations. Even the room service staff was superior! I liked everything.
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Stayed here with my husband and two daughters, 7 and 9. We really didn't spend much time in the hotel, but it was clean and quiet. The location was nice for the coast, shopping and dining. The complimentary breakfast was a bonus.
The service was excellent, hotel employee at the front desk went above and beyond to help us!!
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Location, right in the center of downtown La Jolla. Easy to walk around the shops and to the beach area. Parking is at a premium. Costs $18.00 per day for valet. Not a problem if one is staying a night or two, but a week might be a cost issue!
The Inn was wonderful and the staff was amazing. Booking through this website was a very poor experience. The room was supposed to have an ocean view and was not as advertised on this website. Luckily after contacting the inn directly I was able to change our room. There was NO savings in price either to book through this website.
Staff was amazing! Made sure my every need was filled! The room with the spa tub is amazing! Nothing, everything was awesome
The entire staff were all so friendly and helpful. They went above and beyond when I forgot my wedding rings in the room the morning we left!!!!! Loved the accomodations, as did my 13 and 15 year old children. They really paid atttendion to every detail when they rennovated the units. My 13 year son even commented on the linens and matresses. Just a joy. Excellent location. Ocean on one side, beautiful La Jolla Village on the back side. Would definately go back.
The grounds are gorgeous, the employees are exceedingly friendly and go above and beyond in every instance. They honestly seem to enjoy pleasing the customers, and even politely asked at check out if there was anything they could improve upon. Nothing. That was my response. I can say nothing negative about this inn. If you come away displeased, there simply is no pleasing you.
The view and the location was fantastic Cleanliness, food
The staff weee very friendly and helpful, location is awesome I realize that booking on things like kayak sometimes leaves you with "whatever's left"... but this was silly. I've booked bigger rooms for less money in Manhattan...I killed no less than 10 mosquitos in the room and two huge spiders. The tv never did work, there was some kind of dried white stuff across the length of the floor, which was filthy anyway. My feet were nlacknon the bottom within seconds of getting out of the shower. The shower... that's a whole other situation. It was a little tile box that was barely tall enough to stand up in. The showe head was at my shoulder blades. I am 6 feet tall. Tall, but not extraordinarily so. The water temperature options were scalding hot or ice cold and you don't get a say in what you get or when it's coming. Hopping in and out of the water every few seconds ust trying to wash your hair and body makes for a lengthy shower. There are no "do not disturb signs" and the lack of air conditioning means you sleep with the window open... which, living in Southern California, near the water, for years, I expect... butnits not so relaxing when the garbage men are emptying the dumpster at 6am or there are people PLAYING FLUTES in the courtyard till 2am. Just... go next door and spare yourself.
mattress have no mattress covers. no parking. rooms on lower floor are like jail cells. the rooms on upper deck are better, but outrageously priced. sketchy plumbing. in all, not a great experience.