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I liked the pool area and the outside space, it's a good family hotel for people who just want to stay in a beachside without doing anything else, lots of outside areas. The service at the reception was a full disaster, no informations what's so ever of anything for travellers. The reception manager should not be there, he does not has the capacity to run it.
The pool, water slides and beach were excellent. The rooms were comfortable and we enjoyed the tunisian food. Lots of relaxing. The shows at night were great and our whole family enjoyed it. Yes, the snacks in the middle of the day that were free of charge would run out and definitely not enough for the all the guests at the hotel. Also the Tennis courts and mini golf need renovation and better upkeep. The website should be clear that the water slides cost money and are not part of the all inclusive package. Also that towels are not provided for the pool nor beach, and you must buy your own or bring your own.
Inexpensive. Although it is practically in the middle of nowhere, there is a bus that runs from the hotel to the train station at Sidi Bou Said to visit Carthage and Tunis. The food was tolerable, not great. Bartenders and desk staff were very helpful. Cats in the dining room. Some visitors seemed to like it and fed the cats from the table. Gross. Excursion vendors were not too annoying. You get what you pay for and this is an inexpensive place. Remote location, but transport can be had without too much difficulty.