Main reason is close to train station and very helpfull staff (Ms. Mauch, black hair lady), cleanness & comfort, would stay again. Nothing dislike.
The hotel is ideally situated and comfortable and clean and the food in the bar was excellent with a very good atmosphere. The young girl behind the bar was so friendly and helpful and made our stay even nicer.
Friendly and very helpful staff. Beautiful room. Restaurant on premises. Convenient to rail station. NO NOTHING
The breakfast included fried eggs that were extremely tasty. The location is superb as it is directly across from the train station. I felt the price of the hotel was a bit steep at $190 CHF
Modern clean room. Adequate furniture and equipment(particularly an excellent shower facility). Restaurant could be improved in terms of quality/price.
Facilities in the room, especially the bathroom and shower. Furniture handmade in local style, using recycled timber. Location of the hotel was good, near the station, though about a ten minute walk uphill to the town centre of Pontrsina. Location excellent for walking, horse-drawn coach trips to the Morteratsch Glacier, and for access to the railway.
Directly across from railway station; moderate uphill walk to town center front desk was not continually staffed; no lobby computer for guests' use
We enjoyed the location, our clean, comfortable, beautiful room, the design of the restaurant, the food was great! My daughter loved the bunny and rocking horse. Staff were very pleasant. No
Very friendly staff. I had to leave the hotel very early morning and a staff (middle aged woman with black hair) kindly prepared a breakfast box for me the last night. Internet connection is perfect in the room.
We thoroughly enjoyed our one-night stay at the Station Hotel which is very new and modern--an excellent facility with a good restaurant serving delicious pizza and salad. Well equipped bathroom and reasonably sized. Friendly staff. Good base from which to tour St Moritz.Parking is convenient with elevator access direct to your floor. I thought a train was coming through the room when the fan came on in the bathroom. Room was a tiny bit tight for space, nothing serious.
The breakfast room and the breakfast itself Noise isolation of the room was very bad. We can hear the neighbor talking. In addition, we had one of the smallest room in the hotel I suppose. It is not a proper real room, it is a connecting room. Specifically ask for not getting one of those... And just 6-7 parking spaces for a hotel of 38 rooms...
Excellent service. Room very comfortable and clean. Lovely breakfast... Very friendly and helpful staff. :-)
Fine service, exceptional breakfast in a beautiful room No complaints at all
Big and very nice rooms with splendid view of the alps
Nice, comfortable hotel,very helpfull staff,modern clean rooms.
We like this hotel very much. It was newly renovated...guess we're on their 2nd day of biz. We got a pleasant surprise, as we're here for honeymoon. The staffs prepare us a complimentary champange & pastries, to welcome us. We got a big jacuzzi in our room, where we can enjoy our time in our room, despite e cold winter. Plus, there was a free entry to the famous nearby Mineral Spa. The breafast was spendid, in a ballroom style. [One of the receptionist was rather pretty, helpful & gentle. Kind of miss her, though. :) Her name is Daniella.] Price wise - It's abit on the high side, though. We paid abt $132 euro, but guess... that's winter peak seasons price, at St Moritz region.
1.The newly renovated room 2.The cleanliness of the room and especially of the bathroom 3.The comfortable bathroom with jacuzzi 4.The breakfast with extended variety 5. The friendly and ready to service staff 6.The view The only problem is the sound from the nearby rooms.
Staffs are kind. Breakfast is very nice. Jacuzzi is great! Very cosy and charming place.
Great people, beautiful hotel!
The size of the room; the quietness; the new fittings; the attentive staff.
Nice location Too many workmen using the hotel
The hotel was located very well. All facilities were extended to us.
Very cozy hotel. My dauhgter little liked it very much specially the concept of duplex ssystem. The staff was very excellent and efficient. It was a memorable trip to Celerina....with such a nice hotel. Location and grocery nearby are fantastic. It would be better if they provide complementary tea and coffee arrangement in the room.
Price of dinner is worth money Too much smokers in the cafeteria.
We had a small health problem and Anitalia was very helpful. We appreciated her kind attitude. St. Moritz was so expensive, this was a good alternative. Celerina is a cute little town. It is definitely a basic hotel but good for seeing this area. It is very basic.
nodarbojoties ar fiziskām aktivitātēm pa dienu, ļoti patīkams bija viesnīcas piedāvājums ar bezmaksas piršu kompleksu wi-fi internets par maksu, pie kam, samaksājot, nebūt tas nenozīmēja, ka internets bija pieejams - pirmajā vakarā tikai noteiktā vietā numuriņa gaitenī,otrajā vakarā - nemaz.
Playing room for kids inside building (but old). Staff is very kind. Close to park which has lots of goods for kids (but seems to be public park). Breakfast doesn't offer egg and fresh vegetable.
great and friendly service no Qeensize beds / smoking in the dining room
Though there's not much "alten" about this new ski hotel, it was a pleasant place to stay in May, and well located in the middle of a small but beautiful Swiss town (Celerina). The price was right and the breakfast was good. Oddly, the hotel seems to have only single beds, suggesting its principal clientele are young single skiers. It could become a drag for the romantically inclined on stays longer than a night or two.
Central location; clean rooms
Great staff, close to everything
The staff is efficient, friendly, and helpful. The dining is excellent. The room was large and clean, and my top floor room had a great view of the Alps. The hotel facilities Re nice including a large check-in area, comfortable lobby, and friendly bar. The overall feeling of the hotel is warm and inviting. My sons and I have come here twice to ski at St. Moritz, and will come again. I love the staff and hotel. +41818393434
Nice and practical location, you can leave the car and go walking or by cableways, buses, trains, everywhere, Simple yet confortable and complete hotel lorganization, Beautiful view of mountains and village. Furniture is 60's 70's style and old, but not worn out.. Optimistically it could become a kind of vintage.. The smell in the garage is not.. "reassuring".
Staff was very friendly! Excellent diner in the restaurant.
very nice position of the hotel, in Pontresina. Extremely nice staff.
Cosy, beautiful view, nice rooms Toilet
To expensive in relation to the room
Nicely located in the center of Pontresina. Good Breakfast Buffet. Excellent Restaurant. Use of the big indoor/outdoor swimming pool of Pontresina was included. Ideal to relax after a day of hiking in the mountains. Has a garage.
Very helpful and attentive staff. Bathrooms are in the 50s style (very old fashioned).
Hotel Schweizerhof Pontresina was excellent. The staff were very very good and very professional. Everything in the hotel met our expectations , cleanliness, serice and food.. I would certainly recommend this hotel and would enjoy another visit.
Everything. So much so that I will make an annual trip.The setting is so lovely and after an evening meal you can talk a stroll in the village which ends a wonderful day in Celerina.
Beautiful view, clean rooms, attentive service No room service
high quality throughout lack of balcony as previously advertised on web. Amicably settled by hotel manager
The hotel is very clean, staff extemely helpful, dinner was excellent, value for money. The price
Restaurant is nice. Car park space is not enough and always full, and we have to park a bit distant place from the hotel.
We liked everything about the hotel and the staff. Lovely location, pleasent and helpfull staff, clean and confortable hotel.
The position of the Hotel was very good, near the river! The staff is very nice. A nice experience!!!
Very nice hotel in the city of Celerina and easy walk to the train station for transfer to St. Moritz. It is nice that passes to the ski lifts are included for a three night stay.
The room was comfortable, unique and had a great view.
Beautiful area, nice and quiet.
The food and service. Definitely add the half-board option (35 CHF) if you stay here. Gay-friendly.
very clean. nice reception staff
Very nice staff, very nice location /
The staff was very friendly and helpfull. Food and SPA were wonderfull. Very quiet and perfect suittable for family stay.
Friendly helpful staff, good breakfast included, immaculately clean, use of spa nearby - exceptional. I will return!
The hotel is quite cozy and comfortable and clean with an excellent restaurant. The breakfast buffets were plentiful and delicious and the one evening I had dinner there it was very good. I really enjoyed the spa facilities with the steam and sauna rooms and the pool after long days of hiking and the hotel is situated just steps away from the bus stops that bring you to the gondolas one needs to take to hike. The Engadin card that all the hotels in the area give to guests are a big moneysaver as they allow guests unlimited use of all the gondolas, buses and trains in the region at no cost. I believe this saved me almost $200 in just a few days. The shared bathroom was a long hallway away from my room which was a little inconveniently far after showering or first thing in the morning when in various states of undress. But, it was always spotless.
The desk manager was very helpful regarding transportation schedules. The breakfast was excellent. The use of the spa next door was wonderful. Our room had low wooden beams that created some problem moving around.
Hotel staff are helpful and efficient. Rooms are clean and well equipped for this class of hotel. Good information and advice on mountain walks available. Enjoyed the food - especially the game meat.
Exceptional service. Very good breakfast buffet. Free Access to spa in adjoining hotel. I had a Clean Cheery (but small) single room with very nice LCD TV. Shared bath facilities are very clean and new/modern. I stayed there to rest from the Bernina express bus/train trip. Pontresina is a tiny town in the mountains and location is good for bikers, hikers, outdoor activities.. No free wifi internet in rooms. free access at single terminal near lobby. Not inexpensive, so no great bargain, -good/fair value. Perhaps excellent value if you use spa/pool next door.
The studio was arranged over two levels with a mezzanine, very clever design!
very clean, kind staff
Near Train station interlakekn west Noisy closed to main road bed is not comfort
First kitchenette we've had that had dishwashing liquid and dishcloth! Everything was beautifully clean and comfortable.
The split-level room was perfect for our family of four. The kitchenette allowed us to cook our own breakfast for a couple of days - a welcome change from expensive hotel breakfasts. The free travel pass with two nights booking was a great deal. Celerina itself is also very nice with a good choice of places to eat and a station on the Bernina line. All up, we loved this place! We found the room a bit over-heated and there didn't seem to be any way to turn the heat down.
Comfortable clean room. Value for money. Helpful staff
Central position and very quiet room Not enough parking space, it was difficult to find parking place around the hotel, because the parking lot was full.
Great and helpful staff. Lovely breakfast. Allround good stay.
Very nice hotel. Parking is limited.
Location, staff, and big public spaces As usual in Europe, rooms are very small
I would recommend to the hotel management to serve some vegetables at breakfast self service "bufe" for people who do not eat sausages and high fat types of cheese
They included a pass to ride the trains, buses, trams and gondolas with the price of the hotel, a great value. Pillows were too small.
I enjoyed the beautiful scenery in and about Pontresina.
Friendly stuff, excellent views, small cosy and relaxing spa
The hotel was very comfortable and had a very friendly family feel to it. The location was too far from St Moritz which we had not anticipated.
we liked very much the atmosphere , we felt that the team was very attentionate and wanted (and succeeded) to please us . The meals were delicious , the guide was very good ... and so on The room was clear and spatious , but the W.C. in the bathroom is not confortable...
Good atmosphere from the welcome at the desk to the little "pic nic" at departure time, and the hostess's personnal goodbye...we appreciated the fact some forgotten items were posted to us right away without our requesting it ! The big dining room not very cosy for diner...
Very pleasant stuff, cleanliness of hotel. I think that hotels should have free parking for guests.
very good part buffet dinner and breakfast, staff pleasant and friendly, very good service pillows lumpy, duvet polyester
The room was very nice and comfortable.
Very nice room, large size & pretty location. We were not told about the swimming pool, spa services & availability of these things for guests until the day we left. Could have used them since we had cold, rainy weather during our stay.
gutes Preis-, Leistungsverhaeltnis, freundliches/hilfsbereites Personal -
The staff were very helpful. Very affordable accomodation. Heated flooring in hotel room : ) Showing it's age ... but very clean
The staff was friendly, helpful and efficient. Our room was large and comfortable. We ate one evening at the Grill and found the food disappointing. Some seemed to be pre-packeged and pre-cooked. The waiter was very nice but quite inexperienced. Still, the price was reasonable.
Clean refurbished room. No TV. No lift. Parking could be problematic.
Convenient location, clean throughout, polite staff, excellent breakfast, comfortable room. Toilet roll half used and no spare for when it was finished. No curtains other than net so light in room early. Staff could speak only Romansch and Italian. Despite Booking.com assurance that credit cards were acceptable, they were not.
A rambling and fascinating building to stay in which we had good meals. Comfortable and clean rooms. Friendly staff. Excellent location in the quiet centre near to the church. Within easy walking distance of the train station.
Mainly friendly staff. No TV. No english speaking staff. No menus in english.
Location was good. Breakfast was good, not great. Cost was high, and there was essentially no discount for 3rd person in a room -- it cost 140sf for the 2-person room and 210sf for a 3-person room of the same size. Parking was crowded. No air conditioning, and nearby bell tower rang loud & early. Booking.com website says they accept credit cards, but they don'T.
Very comfortable beds, and quiet despite the creaky floorboards in the room itself. Beware, some staff do not speak English at all.
tidy room and a full breakfast provided sound insulation is a bit poor, as it is rather disturbing to the sleeper because of the late coming
You cannot beat the location in terms of being central and the rooms were spotless. The staff were very kind and accommodating. Breakfast was uninspiring and the price, in general, was quite high. I think Switzerland hotels are quite expensive in comparison to the rest of Western Europe.
It's within easy reach of the train station. The staffs cannot speak / understand English. For those who cannot understand the local languages, it will be difficult to communicate.
The authenticity of the place was at first a bit off-putting (we had to lug our bags up three flights of stairs) but the room was fantastic.
Outstanding personal service and the best concierge service (more than one) ever. Other staff all greet you, often by name. Breakfast buffet up with the best with a fine range of local cheese and bread. Large room with wonderful view to glacier and a great spa. Compared to the rest of the hotel, our room furnishing was.. uninspired.. ; hotel has no air conditioning which in August made for warm nights. And all this is expensive of course.
The Pool and Spa!! Breakfast. Proximity to ski school, ski rental equipment and slopes.
From the moment that we arrived we received excellent service. I had barely removed the keys from my rental car and the concierge was organising our baggage and parking our vehicle. Our room was huge and had beautiful views of the mountains and glaciers. The Hotel itself is steeped in history and the formalities -such as a dinner jacket in the restaurant - were worth the extra effort and ensured a charming "somewhere in time" ambience. We travelled through Europe for two months and the Hotel Kronenhof will definately be remembered as one of the highlights of our trip.
The hotel is ideally located for skiing breakfast buffet was too busy
the friendly attitude towards us.
Good location, friendly hotel staff, clean rooms and good service. Several of the staff went out of their way to help us. Not a negative as the hotel has a lot to offer but It was not always clear what services or activities were available and how we could use them(e.g. kid care, nanny services, kids meals). Not specific to the hotel but if I had to do over again I would not have used the local ski school in Pontresina for the kids as suggested by the hotel, rather would have gone straight to one of the ski resorts.
Everything was perfect Deposite for ski equipment
Fantastic SPA!!!!! Very luxury restaurant and bar!!!!! I'm looking for going back as soon as possible!!!!! Outstanding!!!!!!!
Fabulous hotel with fantasic views.
Large rooms, excellent spa. The children below 14 are not allowed to use the spa even with parental supervision.
Very good food and friendly, helpful staff & management
The hotel was a small gem. The staff was so kind and helpful. Our room was large and well-appointed and very comfortable. The half-board meals were excellent. The hotel looked like it had very recently been updated and renovated. Overall, it was the best of experiences. Not a thing.