Staff are very friendly & helpful. The rooms have been refurbished and are kept very clean. Slightly odd decoration-lots of flower stencils
clean comfortable rooms five minutes from town centre did not have the breakfast so cannot comment
Great proximity to the town centre. Good Value Late arrivals have to fend for themselves to find rooms across a car park (in darkness !)
The hotel is quite quaint and comfortable to stay in. The studio has a large bed, small kitchen and a small dining table with chairs. The bathroom is more spacious than that of many hotels in France. The owners are warm, friendly people who make an effort to speak English. The hotel is also close to a small grocery store and there is a laundry 2 minutes away.
Air con Noise and plumbing
Very friendly, good breakfast, clean rooms Breakfast room too small.
the staff and the cost and quality of the breakfast the area it was located in was a little off putting - not very nice to walk around in - further into the city it was o.k. Not a place for a woman on her own.
very nice hotel the price is low so cexpect too much
very friendly staff and reception; extremely accommodating for family/baby studios are starting to show their age/ wear and tear.
Clean and friendly. The price is a bit steep for a a one star hotel especially as there are cheaper three star hotels in the area.
breakfast is not really expensive,and correct,rooms are wide enough to be easy. it's not sightposted,indicated...
Excellent facilities and cleanliness of rooms. The staff are friendly and welcoming and the hotels are within easy motorway access.
Excellent value for money. This is a clean, easy to get to stopover hotel.
good overnight stop no
We stayed in the family room- large and clean, with good size shower room. Hard to find.
the staff (only one woman) was wonderful, she is very nice, friendly and efficient! the pillows are awful !!!
Helpful staff, Free internet, ideal as a stop over as we were on route to South of France. convenient location for motorway and facilities. Good value for money
We stopped at this hotel en route to the south. It was convenient for the auto route, easy to find, clean, functional and the hotel team friendly and welcoming. Within easy walking distance of a number of restaurants which was great after a long drive. The facilities were no more and no less than we expected for the price paid, all in all it was perfect for an overnight stop over and we’d definitely use it again.
Facilities provided more room than many budget hotels, supermarket and restaurants nearby. Wifi readily available.
Very good location and very nice room.
fair price below our expectation, hotel condition isn't good at all.
On site covered parking and price of hotel. also 5/10 minute walk to centre, which is cool.
very clean, quite, good internet access. better reception first appointment, more international TV channels
I was demanded higher amount of money than a contract rate. The reaction of a cashier was indistinct when I required the correction of the bill.
Excellent area next to city center, very good staff, clean, and cosy.Very large room with excellent desk and comfortable bed; in one word excellent. small advice : the internet connection could be better
Good location, easy parking, excellent value for money. The hallways looked in need of refurbishment, and the first impression of the neighborhood was not good, but still good value for money.
Nice central location. Good breakfast.Secure parking.
I thought the restaurant was good value for money. We felt the rooms were a little bleak,although the bathroom was excellent. When we arrived we parked near the pool which appeared to be very run down and created a very bad impression of the hotel.
Nothing and would not stay there again The hotel was depressing dark and smelt of stale damp The room was dark and badly decorated
Perfectly adequate for one nights stay The map to find the hotlel was poor.
the location was within walking distance to the tram stop making it easily accessible to the city centre The decor eas very dated, our room was along side a very busy main road, our air conditioning unit was inadequate and it was impossible to have the window open at night. On the floor, there was evidence of a previous guests nail clippings hair and piles of dust behind the doors.
no restuarant open at weekends, I booked a non smoking room, is reeked of stale smoke, not at all happy.
Convenient location, easy to find. Beautiful background scenery Cramped room, tired decor.
The hotel was ideal for a stop over, the staff were freindly. The restaurant by the htel is very good The room was a bit shabby and the bedding had cigarette burns in it.
Good location for stop over. Close to main routes and has all needs for a good nights sleep. Web site says restaurant open in the evenings. This was not the case when we arrived. Not what you want after a eleven hour journey.
Location - close to the Motorway for an overnight stop. Breakfast not bad. Plenty of electrical sockets in the room. Bedding and bathroom clean, but carpets needed cleaning (or changing). Studied indifference, bordering on insolence, on the part of the female receptionist.
No minibar, no coffee/tea in the room. Bathroom very small. Ambience dull and cheap.
Everyhting! Handiapped facilities. Lunchtime meal was excellent. Location. Huge car park. Only blemish: squeaky sliding wardrobe doors!
Nature and quiet surroundings, good view, nice to stay outside of the city. Spacious and clean room. Cosy and homelike breakfast room.
Hotel staff helpful,hotel found easily rooms clean overloked small courtyard and quiet, restaurant clean and food good
close to where I wanted to visit. food good. Room was Very small.
Well appointed rooms and facilities.
simple and easy, friendy and helpfull the bed pillows
the manager on duty was very helpful, and he spoke English. He recommended a good restaurant for dinner.
Breakfast room was too small and understaffed. Quite a walk to the city centre through dark streets. Needs upgrading
Personal of the hotel were very friendly and smiling. They were very helpful for all aspects. We reserved 1 family room ; there should be 1 room for all of us; as one couple and 2 children. But they gave us 2 seperated rooms each for 2 person. Our children are small and we did not want to sleep seperated but finaly we had to sleep 2 in 1 room and 2 in an other room.
Easy to find, staff helpful and value for money.
It was very near the railway station and therefore easy to find. Breakfast was quite good.
Good half way stop between spain and uk
Nothing 1. Placed in smoking although specified none smoking. 2. Offered non smoker after complaining but twin beds even though we had specified a double. 3. Eventually offered a non smoking double but it was on a floor undergoing renovation. 4. Rooms made you itch. 5. In worst area of town opposite train station. 5. Possibly the worst hotel that we have stayed in in the last ten years. 6. Worst hotel out of the five that we stayed in during this trip.
Secure car-parking, friendly staff & good eating restaurant only next-door Lack of sachets of hot drinks in room & hot in rooms even with climatIsation.
Price, Location, restaurant availability, safe parking
The cleanliness of the place and the very available and very nice staff. The breakfast was really good and the site easy to find.
Very good value for money, nice clean rooms, free internet, free parking, perfect choice for overnight during travel We had only problem but very unpleasant, during shower suddenly change temperature of water for very hot, happend more times, quite dangerous
Comfortable bed, hot water, good breakfast. Very helpful person on check in desk.
Enthusiastic welcome. Room was good size, clean & comfortable. Effective air conditioning. Close to decent restaurants. Private parking. Good price. Breakfast was quite basic but adequate.
Positioned close to motorway The towels in the room were dirty and looked like they had not been changed. There was also dirty water in the sink and the room in general appeared not to have been cleaned after the previous guests
Good stopover location, safe parking, easy access from the motorway The breakfast basic but OK fot the price (5,5 EUR), surroundings
Friendliness of my reception. Cleanness of the facilities. I did not have to look far to have something to eat after my long journey. My car was behind a closed fence I see as a plus.
Good location even though the area is built up. Restaurant next door was handy after a long trip. Good stopover location if travelling south.
Nice guy at the reception. Good value for money.
easy access to hotel, friendly staff. Restaurant closed; laundry closed; credit card machine didnt work.
We used this as a stopover after a long day of traveling and found the hotel to be very comfortable and clean with everything we needed,
The Breakfast buffet was not up to standard.
free Wifi throughout hotel no restaurant at weekends.....
Breakfast - quality and choice of food. Leaving room keys behind reception visible for all to see and possibly access.
The hotel was very good and the and staff were excellent. Only a small complaint that the bed dipped in the middle, but otherwise recommended Only a small complaint that the bed dipped in the middle, but otherwise recommended
Very comfortable and convenient No
Very clean and friendly staff
Location to the pretiest part of the city was good, Rooms finished to a good standards and clean We arrived expecting to use the reteraunt only to find it closed on a Saturday
Main town square was only a 10 minute walk. The rooms were quite hot during the night.
Very central.Clean and friendly Room was very small for 3.Breakfast limited - only raw eggs available not cooked
Nice and quiet No tea/coffee facilities in the rooms
Visiting Clermond-Ferrand an historic beautiful town. The parking at the hotel was excellent. It is near the railway station in a quiet tree lined road. The staff were most friendly and helpful. The breakfast was very good.
the first time in the hotel was better than the second one
The price was right breakfast needed more choices of food
breakfasts could be more variable
The location was convenient for both station and city centre, but... ...it is up quite a steep hill from the station in a sreet that is quiet and fairly dark. The breakfast room was a bit cramped and the poor receptionist had to double up as breakfast girl, which was unreasonable for her and guests alike. There was a lift, from reception to the rooms, but there was quite a steep set of steps from street to reception!
It was close enough to the city centre and very good value for money
The secure parking, easy walk to city centre and the breakfast. The shower heads in both rooms needed a bit of attention, and the carpet on the stairs needs cleaning. The brochure in the room said there's a restaurant but there wasn't, however the staff were helpful and there's a good little restaurant just along the street.
Clean, comfortable rooms with good ensuite facilities Quadruple room was quite small and cramped. Unable to park our car in the designated parking despite requesting it in advance.
Very welcoming. Comfortable and convenient and opposite main train station. Modernised 2 star hotel with all facilities and a pleasant stay. No, all good.
warm welcome, efficient service, nourishing breakfast,excellent location. We would stay again.
It was central. The staff were helpful and friendly.
Very good breakfast
Very friendly and helpful reception staff Nothing for the cost involved
Great spot if you need to be close to the train station.
Excellent facility - The front desk staff was friendly and accommodating, but only one person was on duty and checking in and our was slow. The restaurant management was abrupt and rather rude
Clean and comfortable for an overnight stay. Pity no snack or food available on arrival on Sat. eve - although I believe this was already mentioned - but I forgot! No, only as mentioned above no snacks available on Sat. eve.
Modern, clean and comfortable hotel, good restaurant and friendly staff. Near a motorway but roooms are very quiet with windows closed. Lovely views at the back of the hotel over the countryside. We only used it as a 1 night stop over so location near motorway suited us. N/A
The staff is very friendly and efficient. I wasn't able when booking to reserve for a child as the third occupant (I believe because of booking.com's poorly designed website that doesn't allow to do so, unlike its competitors), and the staff helped out by upgrading me to a room with two beds without charge. Nicely furbished room. I confirm highway noise is not a problem.
Simpel, clean hotel which looked great and was easy to find. For just the night this is an excellent hotel close the main road to Clermont Ferrand with a lot of restaurants. Paying extra for breakfast is always a downside, so we just bought ours on the way for a third of what they charged.
A really good hotel, clean and comfortable rooms, great breakfast, conveniently located and friendly staff. There should be more hotels like this one.
Nicely renovated hotel, good quality fittings and bathroom. Great breakfast. Not really close to any shops or restaraunts
Quiet room (is was to the back), very easy ac cess from the A75 miotorway (only 500 meters!). Only 5 minutes drive to Clermont Ferrand and 10 minute drive to the airport. Only 3 min drive to a recreation area with losts of restaurants (junction 1 of the A75) limited food choice for dinner (so we ate out all nights). A farmer burnt thinjks in his backyard (next to the hotel) for half of the nights. if the wind is north-East it blows the fmes into the rooms.
A nice clean and modern hotel. Close enough to autoroute to be very convenient but not too close. All rooms have balconies , our room had excellent facilities and a pleasant view over the countryside. Staff were very friendly and attentive. We used the hotel as a one night stopover and would certainly go there again. The restaurant was good, but for some reason it is closed over the weekend. I've no idea why, but this would be a put-off if I needed a weekend stop.
This was a pleasant and comfortable hotel. The restaurant was good with plenty of choice for dinner and breakfast. Plenty of parking The bedroom and en suite facilities were rather small but adequate for an overnight stay.
friendly staff, good food, clean rooms ! bathroom was a little small .
Acceptable for a night stopover
The reception staff was efficient, friendly and able to speak English. The hotel is located very close to the Zone Industriele Brezet (where I had to go for business next day), the airport (taxi < 10 Euro) and on walking distance there is a shopping centre with large supermarket and simple restaurant. There a bus lines to the centre of town, but I did not need to use them. Breakfast buffet is adequate. The rooms are a bit small and missing comfort for a longer stay with 2 persons.
the parking I found the bedroom a bit small. Difficult to get into bed as the second person
Convenience of location, friendliness of staff and value for money. Signage could be improved on approach from minor routes.
Clean and food ok. Restaurant full and had to wait 45mins for a table in the evening.
There was always someone in the reception, 24h and they had snack/bar 24h hours, too and the restaurant at regular hours. Good cleaning. The toilet was small, but ok if you are in business days.
Clean, quiet & functional. A family room for 2 adults and 2 children was booked. Two, non-adjoining double rooms were provided.
Clean, Modern, Excellent Food A Hotel of this size should have laundry facilities
Good size comfortable bed. Peaceful surroundings.
Location is good, the town pleasant but we were out of season. The pool is too small to swim in, it has a jacuzzi in it but it's not warm enough to be relaxing, the building and grounds could do with some attention. Overall the stay was disappointing
good breakfast.....restruant staff..........relaxing Reception staff not advisory.....corporate
Excellent location in the heart of the Auvergne area, in the cute town of St. Nectaire. Very nice facilities, including indoor and outdoor pool, and a wonderful garden. Not sure why this hotel advertises for access to wireless internet, and then wants you to pay ridiculous amounts to actually provide that service.The afternoon/evening reception staff needs coaching on his attitude that transpires condenscendence rather than hospitality. The morning staff is very friendly indeed, but requires coaching on technical functions like payment by credit card and ....the wireless service.
Nothing room was very small. too ssmall for two people. It was not a double room. The bed took too much room & there was no room to walk in the room. It should be removed from the system as it is unsuitable even for an overnight stay.
Easy to find with satnav co-ordinates & easy check-in. Clean & quiet room + gated parking. Breakfast ok. Good restaraunt for dinner just 200 metres away. Free wifi in room - not the fastest but good enough for skype video calls.
air conditioning in the bedroom was very welcome as the weather was very hot a decent restaraunt close to hotel