Mice affordable place
Friendly staff and comfortable
House cleaning is bad
Double charge on room
When checking out, it was discovered that the hotel staff had not entered the reservation for the two rooms in their system correctly which resulted in them charging us for the two rooms again. As of today, they have got this straighten out for one room but not the second one. I am still waiting to hear back from them.
You can probably still see my initials in the dust on the shelves in the bathroom... And will forever since they don't seem to clean. There was no where to set our suitcases, so on the floor. The carpet was so badly loose I tripped at least 3 times over the biggest wrinkle.
STAFF was very polite and accomadating. room was clean and comfortable. but no Microwave! not good. we like to heat leftovers from restaurant. lobby and halls were pretty torn up almost trashy but the room was nice so we overlooked same. comparing to other hotels next time i will stay at a NEW 3 star hotel for same price. if you have a worn hotel you cannot compete with the new ones at same price
rooms were clean, a bit dated. The food and food service staff were good. The house cleaning staff was friendly and ready to help in anyway they could.
Hard to find location.(sign needs updating). Desk clerk was very rude and unprofessional at check in and again at check out. We were unlucky to get the same one twice. She must be a relative of the owners. Printer in the business center needed ink. When we informed the same desk clerk and we were told, "we know". No attempt was made to fix the problem. Less than helpful. Couldn't find our reservation but offered to check us into the hotel at a higher rate.Another clerk came to our rescue.
The staff was horrid and not at all guest-focused. I've had better service at a Super 8.
14,000 square feet of flexible, functional meeting space, located on first floor with easy access to guest rooms. A dedicated convention/ meeting planner for every event. Onsite catering available, offering the best in food variety specifically local favorites. Ideal access to onsite restaurant that provides bistro style dining, as well as convenient room service, offering breakfast lunch and dinner. Keep up with the latest in news and sporting events on flat screen tvs in our full service bar. Guest rooms are large, offering free wi-fi, refrigerators, flat screen tvs and in-room safes. There is a large outdoor pool area and an indoor fitness center equipped with the latest in fitness equipment. Our amenites are only to be outdone by our outstanding customer service and commitment to brand quality. A friendly smile is guaranteed and to make our guests feel at home is our promise.
Based on 1,034 reviews
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