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Very nice ambience in restaurant and bars When we checked in even though we had booked and confirmed 2 rooms they tried to make us share 1 room. Eventually they gave us 2 rooms. My room was on the ground floor and extremely noisy with the river beside as well as the owners dogs running backwards and forwards
The cleaninglady found my earring and left it with a nice note. TV didn't work, no telephone, the temperature of the water in the shower changes depending on other people's use of water in the bathroom or other rooms, there were no bonbons after dinner as promised in the folder, there wasn't told on forehand that you had to pay in cash otherwise you would be charged 5% extra.
The restaurant is not bad, though a little overpriced...The bed was good.Nice hiking area. The bathroom was not in the best state. There was a lot of mold just above the shower which didn't look appealing.The breakfast was ok but there was a lot missing and the staff was too slow in filling up.
I liked that I could take my dog. My shower was terribly moldy. Hotel in need of renovations.
Excellent service from staff. A lovely room. And a top of the bill restaurant. Really enjoyed the meals. Can't point my finger a anything. Well done !
Location of hotel, quality of room and view from room (room 304) if not on demi pension rate the 3 fixed priced menus did not alter from day to day
Good cuisine. Very nice modern room - very clean. Family-run with everyone keen to please. Slightly overcrowded facilities at breakfast.
good value/efficient/ excellent meals long walk to room!
Friendly staff, excellent food in restaurant, good cold buffet breakfast, good beer selection, very clean room & bathroom, pleasant village setting. Tiny bathroom - but spotlessly clean. Nothing to dislike
Very clean,nice location Since we flew in from los angeles the day before we overslept and were 45 minutes too late for breakfast. we did not get anything and when we asked for tea and a cheese sandwich we had to pay 18 euro on top of our all included booking price. very inflexible and bad business practice !
The extremely pleasant staff who made us feel very welcome & the food was good.
relaxed atmosphere,excellent food. Owners Anne & Jean were very helpfull. We would certainly return again
Very pretty village and good location for touring the Ardenne region. If you are used to a 5ft bed make sure you request one. Most rooms have small doubles. There will be an extra cost. Overpriced in my opinion for the standard of accommodation.
The staff was very helpful and friendly. Price was very affordable. Beautiful countryside in surrounding area. Overall a good stay. Rooms were quite small, and had problems with tv (although tv was not a big deal to me). Not much to do in the little town this hotel is in, but it is a 5-10 minute drive to Bouillon, making it a good location. I had no problems, but it was expected to leave your room key by the office whenever you left the hotel. This made me feel a bit uneasy, as I am not used to this. But still a good stay.
The kindness of the owners, the good service and meals and last but not least the atmosphere in the drawing room (open fire and good background music!). No
Friendly staff - warm welcome and nice restaurant.
Very friendly welcome and drink on arrival. Assistance with moving luggage to room. Breakfast start time of 8.30am is too late for many people. Even at 8.30 the man preparing breakfast was not ready!!
Warm and friendly reception. Excellent dinner. Good bed. Excellent breakfast.
diner our room was old en to warm not airco
good breakfast, friendly staff, our booked room was no more available and we got an excellent apartment not far away with superb view for the same rate samll rooms, must be renovated
Friendly staff. Informal attitude. Central location for the Vallees Entrance stairs make it difficult for elderly people with luggage
There was a very warm welcome on arrival, and throughout our stay. nothing was too much trouble. Breakfasts were excellent and substantial, and were willingly served at 0645 to enable us to get to Gedinne race circuit in time. The quality of the food in the restaurant was top notch, not cheap, but good value.
Very good and tranquil location. Very good meals, good choice, excellent seasonal game. generous portions, good wine list. Family owned and friendly reception. Smell of cooking on arrival.
The hotel is a lovely building in a really scenic area, the decor is a little dated inside. Great breakfast, nice selection. The staff were bit grumpy but perhaps that was because our French was not very good.
The family atmosphere
situated in a very pretty area in a small village with good local bars dinner menu was very exspensive
Very beautiful, in the middle of the forrest. No shower, only bathtub.
Staff is very friendly and the restaurant is a michelin restaurant with a wonderful wine selection. ask the owner to visit the cellar!
Scenic location, excellent facilities, good free off road parking, excellent food and drink, friendly helpful staff. I would have preferred a safety deposit box/safe in the room.
Excellent position and service. Best hotel I have stayed at in France/Belgium. Staff are first class and hotel food and cleanliness could not be bettered. Everything the hotel claims is correct. No
The location was superb and the food was very good
nice building nice erea lovely walks nice villiges close by. hotel food too expenseve
Excelent forest location
Peace and solitude amidst the Belgian woods. A lot of money has obviously been spent bringing this hotel to very high standards.
Excellent food and drinks. A bit pricy, though. The peaceful surroundings of the hotel was as mentioned on the website. There stayed too many older people.
the pleasant atmosfere and good food made for an enjoyable week-end in a beautiful forested area poor sound insulation made it too noisy for peacefull sleep