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The staff and the food were both excellent
the room was up to expectations and clean - we had a triple room under the roof, but even in summer the temperature was ok with the window open; the indoor swimming pool looks ok, but the hall needs to be freshened up; the hotel personell was friendly only at one occasion : when we checked out and paid the bill.
the welcome and helpfulness of the manager and all her staff rien
Price performance is very good. The staff was outstanding.
hotel room quiet at night lot of noise in the swimming-pool area due to unattended children
Friendly and welcoming staff. Good facilities including an excellent swimming pool. A good well appointed restaurant with a pleasant atmosphere. A good place for a weekend break.
Nice pool, very large and never full. Parking easy. Food in restaurant good. Room was small. Not possible to use the shower without getting water everywhere. Sauna costs €5 extra, bathrobes cost €5 extra unless staying in a more expensive room. Kettle, tea, coffee, etc have to be asked for at reception - as do toiletaries. Stayed 2 nights and room wasn't cleaned during the stay.
Nice staff, clean and efficient service.
Pleasant staff. Good, if slightly expensive food Room overlooked council yard and local supermarket. Woken at 04.40 for 40 minutes as delivery van noisily unloaded supermarket supplies
Nice clean hotel with swimming pool. Good food in restaurant. Friendly staff
Clean room, friendly staff, secure parking at rear.
The hotel was ideally suited for sightseeing and was in a beautiful surrounding. The beds were comfortable. WiFi, although advertised was not available - we suspect the owner turned it off. He was not helpful in this regard. We used the hotel next door.
Although we arrived late and the restaurant was very busy, we recived good service. The hotel is ideally situated for hil/river walking. No
The hotel was easy to find, in a pleasant location. The room was nicely decorated, and the bathroom was spotlessly clean. We ate in the hotel restaurant on the evening of our stay and were disappointed by the meal and particularly by the rudimentary and rather chaotic service. Also when we were given our bill we had been charged twice for dinner.
Helpfull friendly staff. Clean and comfortable. Excellent food. A good base to explore the Auverne.
Excellent shower for elderly people. Decor new. Comfortable beds and effective double glazing. Lavatory miniscule and difficult.
Beautiful location. Good value for money. We ate dinner at the restaurant too but when we ordered our wine it was unavailable. We were offered a replacement but when we asked if it was similar price, the waitress assured us it was. When we went to pay on checkout we discovered it was double the price for a very poor wine.
The rooms were spacious, clean and modern. The bathrooms were very nice. The restaurant was excellent and very reasonable. The spa and fitness area were adequate and children friendly. The location was excellent.
Everything! Amazing location, Lovely clean, fresh hotel. We stayed in over 20 hotels across Italy and France on our trip and this was the best. Very helpful staff, lovely food and wine, the best pool of our trip and idyllic location. Deserves 4 stars.
River setting and helpful,friendly staff.
The location and the room were wonderful - our room had a view of the bridge which was spell binding. Sadly the restaurant was very disappointing
Location, friendley staff Lack of air conditioning in restaurant and rooms. Room very noisey from road traffic
Location is pretty as a picture... the true France. The owner is very attentive... excellent in every respect No
Poor Hotel Not Clean, Limited services, Not Tea and Coffee, Cold, Not hot water at night, small room
This hotel is impecably clean, in a beautiful location and has excellent facilities. It was fairly hard to reach so you need to head to it early in the day. The pool was spotless, staff courteous, and overall excellent value. Everything was perfect.
Arrived at 7pm no one on reception but eventually a rude member of staff came and handed us our key. We booked a superior room but were told that the hotel was full so were given a standard room on the main road as last room available, no air-con and because of road noise had to keep windows shut. Also told that the restaurant was full so to walk into town to get food. Overall not a great experience.