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The staff was very friendly and very helpful. the cleanliness of the hotel was outstanding and the overall price ws great.
Breakfast was ok. Old hotel, no a/c, Bad neighborhood
food, staff, comfortable accommodation...
the restaurant was closed
Free Internet, big room, good service, easy and free parking
Good sized, quiet room. Good choice of hot and cold food for buffet breakfast. Parking limited to approx 10 spaces.
Very large clean and nice room with an awesome breakfast buffet Water pressure from the shower was extremely low
Location was excellent, close to the Market Square Items such as soap etc were not replaced each day
Not all the hotel staff were polite
Friendliness of the staff
We liked the personality of the owner, the easy and coosy way of dealing with us as guests - all in all - very nice. All though, i´m a smoker myself, we didn´t like, that you were allowed to smoke in the diningroom...!!!
Frienldy family run hotel. Was very clean and a good breakfast. The room was quite small for 4 of us sharing, (2 x adults and 2 x children) but fine for a short while.
ease of parking
It was convenient to the company we were going to see, and we found the staff helpful and the rooms fine.
The Staff where very helpful. The rooms where clean and comfortable. The location in the city was central. The food was fantastic. We had a very pleasant 3 day stay.
Internet access. Small, old fashion room. Quality of mattress and pillow is very disappointing. Vry small bath room with limited luxery. Mini bar is empty.
The restaurant was very, very good. Gourmet chef(s).... A+ No mini-fridge in the room (there was a place for one but it was 'missing')
Breakfast After driving for more than 4hrs we reached at half past midnight and we were struggling for more than 45mins to get in as door was locked. We did say that we would reach around midnight on Friday. Luckily, one resident came out and helped us and also called as we didn't speak German. The guy on night duty came and told us our name wasn't on his list..but we were given two rooms fortunately.
The room was your normal style hotel room with nothing extravagant, but very pleasant. The breakfast room was beautiful, and the breakfast itself delicious. The staff was also friendly and helpful.
personel was very friendly
The place is charming and quiet, surrundings great for kids but not the facilities (restaurant) Very difficult to share with people if you do not speak any german... Menu is in German only and no effort is made to help you out
Wonderful grounds! We didn't expect it to be so beautiful. The restaurant was excellent, even for vegetarians (the Pfifferlinge pancake was delicious). The room wasn't too hot even in the very hot weather. Lovely to have a bath as well as a shower. We didn't want to leave and wished we had booked for more than one night. No lift to room.
The setting was beautiful and the staff were friendly. The room was also very nice and clean. We would definitely like to come back.
Without exception all the staff were very pleasant, efficient and extremely helpful at all times. The hotel and the location are wondefully relaxing being amonst trees with it's own lake and a variety of resident animals. The food and service was excellent making my stay a pleasure. Nothing serious but the hotel does host a number of relatively large functions and is popular with non-residents which can (and did) result in parking issues and the restaurant often being fully booked.
good value, lovely location, room overlooking lake was lovely restarant bit rushed
Great territorry, the lake, it's a very romentic place. It's a pitty I stayed there alone.
The restaurant is excellent. The lake and petting zoo are nice, I'm sure this is a wonderful place to stay in summer. Staff were friendly and helpful. Our top floor room was very spacious. It's a little far away from the town & train station, so would be best to stay here if you have a car. (Cabs were spendy.) Breakfast was a bit sparse compared to other hotels.
absolutely amazing, food was excellent, prices cheap, the pond and all the farm animals were great. we expected a small local cheap looking bed and breakfast and we were suprised with the best place weve stayed
What a delight this hotel is. We were staying on an overnight to break the trip from Switzerland to Champagne. The room and the bathroom were huge and included a balcony. Within the grounds they have a lake and rowboats available, add to this Horses, Goats, Pheasants and acres of land to wander around and it has to be our best stopover yet. This would be a wonderful hotel on which to base a stay and explore the Shwarzwald.
Mature couple travelling in Germany. One night stay. We liked this hotel very much. On arrival, the outdoor eating area was well populated with locals. Delightful grounds with lake and animals, such as ducks, 2 black swans, emus, chickens, a small horse, alpacas, horses in their stables etc. all very well looked-after.
Breakfast, distance to europa park. quick and friendly service, no paperwork nonsense when checking in. uncomfortable beds. one bed was a converted sofa, very uncomfortable.
The location of the hotel is great as it is right across the street from Europapark. The breakfast buffet was ok but nothing special.
The restaurants in the evening were good. The breakfast buffet was terrible. The baby cot was not set up in our room. We were placed on the third floor--there was no lift--and we have to children under three.
The very friendly staff and the two restaurants available. Nothing
1) Convenience of being directly across the street from the entrance of Europa Park and other local restaurants. 2) Hotel and restaurants staff spoke English. 3) Plenty of parking spaces. 1) No refrigerator and alarm clock!
The convience to Europa park, also having a bunk bed in the room. My daughter thought it was great.
Close to Europa park - just across the street, dogs welcome
Proximity of the location- very close to the park Very few of the stuff speaks english
Great location and fairly clean but no frills. Staff was okay but made you feel like just another tourist.
Complimentary drinks upon check-in, friendly staff, breakfast, large room No air-conditioning in our room, had to open windows and could hear bells and people on the street talking as the room was right above main entrance. Don't book room 108 in hot weather.
everything: great location, very frendly staff, excellent breakfast, comfortable beds, clean rooms - what else could we want ? I would certanly stay there again no
The hotel is very close to the entrance of the "Europe - Park" (3-4 minute walk across the street), very clean basic breakfast, a bit expensive, There is no elevator and it was hard to carry the bags to the second floor.
Great location. Directly across from Europa Park. The staff was very friendly and helpful.
Best location for visiting EUROPA PARK. Very very family friendly people. Very good value for money HOTEL.
It is just out side europa park the staff are family friendly Lack of air conditions
Staff very friendly and helpful. Hot water took a while to come through and on one morning it only got to lukewarm.
europa park visit meant this place was more convenient and closer than the park's car park!
Very Very family friendly stuff.
the breakfast was very good and the location also the bath was too small and there was no mirror in the room
staff was very friendly, the restaurant was delicious I thought it was close enough to walk to the park but is no problem if you're driving
good size room and good third bed
Travelling with a child we particularly appreciated the quiet and big room with 4 beds. Beds very comfortable and clean and modern bathroom/shower. Good breakfast. Short and easy walk away from Europapark. Breakfast is excellent, but otherwise the menu of the restaurant is somewhat limited in the evenings.
The hotel is close to Europapark, has big room and clean bathroom,a generous breakfast. The access to internet was much appreciated We prefer to have a bar in the room for after 22h drinks.
Natacha was very nice with us when we arrived;this hotel is really near everything (europapark, highway...) No possible to call outside from the room...only at the reception! The lady at breakfast was realy not nice!!!! The tables were dirty, there was no more bread, no more eggs.... it was no possible to have dinner at the hotel, and rust is really a very sad city, no shops, only 1 restaurant open (full up of course)...
large room with all necessary comodities. The staff was very freindly and tried to help best possible way. A little too far away from the entrance of the parc (15-20' walk). I was very anoyed to find the restaurant closed, due to sickness of the cook. It is not easy to go out for dinner with children!
Room was comfortable for 4 (2 kids on bunk beds) Furniture was simple yet nice and comfortable. Staff was excellent and kitchen has a wonderful chef!
Room was great for 3 kids. bunk bed and fold-up bed. buffet breakfast was perfect. cleanliness of hotel was super. next to europa park but a 20-30 minute walk. we used car as it was raining both days we were there. hotel gave us a parking ticket for 1 day at europa park saving us 4 euros. free parking at hotel. air conditioning was broke but they had a portable one there that was good but noisy. receptionist staff were vert courteous. Distance for walking to europa park.
No a/c in operation, Internet service at the rooms
Staff was very nice. The breakfast was good. The location to Europa park was great. The room was large and modern. It could have used a pool or play park for children. The hotel next door had both and everyone seemed to be having a party. My 3 year old son kept looking from the window wondering why we couldn't go to the pool party 30 feet away.
it was an superb location for Europa park, good value and good food.
Stay overnight, becose all day visit to Europapark.
Excellent salad in the Bier-garten restaurant The all-night noise from the party the staff in the hotel held on our second night.
The Hotel was clean, service friendly, on-sight parking was a plus. The room was cozy and the beds were comfortable. Good breakfast buffet. Water pressure in the shower was really low.
The staff were incredibly kind and generous and willing to help We were in a triple room, but had toelling for just two people. I asked the owner for more towels, but didn't get them.
Good lakeside view, good family room Air conditioning did not work particularly effectively
close to europa park
Hotel is really close to the EuropaPark. Restaurant was good, even if we were in a conference room, as the restaurant well fully booked. (please note that we also reserved a table at 5pm). Coldness of the rooms. We had to turn heat on a long moment before feeling confortable. The bathroom was really functional and small.
clean rooms, friendly multi lingual staff, 5 min stroll to the main entrance to europa park, excelent base for a family.
nice,clean room,plenty of space and very close to Europa Park ( which is brilliant) Good food, nice staff. parking was not a problem either. easy to get to from the motorway.
The personel was very helpful and polite. We arrived early and got the room as soon they where cleaned. The hotel was close to the Europa park. The pool was nice and warm. The price was not super low, but we knew that from the beginning.
Close to Europa Park, great restaurant with food for everyone, fantastic decoration, clean - everythings was perfect.
Very pleasant hotel with a pool and nice garden.This was very welcome when we arrived after a long drive! The quality of the breakfast was very good, with freshly cooked eggs available. They also had a very nice menu for dinner.
Convenience for Europark, courtesy bus, outdoor pool (good for hot, tired children and parents!), nice restaurant and terrace bar, games room
service at the restaurant
Friendly staff. Room, good size for a family of four. Plan to stay here again in the summer.
proximity to Europa Park & friendly staff / clean room
The rooms were big and clean, breakfast was great. Out of all the euorpean hotels we have stay this is by far the best. Very kid friendly, nice pool and they had a place for the kids to play as well. The restraunt was wonderful. They have a shuttle service to the park that is not in the description of the hotel, this was very helpful and you can walk back to the hotel is less than five minutes from the park. The hotel staff was very helpful, we had car trouble while we were there and they did everything they could to help us out. Over all the stay here was great and I would stay here again for sure no doubt!!! Nothing it was great..
It is in close proximity to Europa Park entrance. Brekfast buffet of good quality.
Friendly, efficient, good service and food and close to Europa Park.
The location and breakfast.
Very nice, we will be returning
Room cleanliness and kind staff. Free car Parking. It was near the Europa park and the provide me with tickets.
Friendly staff and very close to Europa part. The receptionist was not available at reception all the time. Poor wifi signal in the room.
the staff was very helpful and the stay was very relaxing the stay was perfect the breakfast was very good and there is nothing that my family didn't like
Great family hotel. The staff was very friendly, the rooms were clean and quiet. The kids loved it too.
The pleasant staff on arrival and during our stay. The hotel is located close to the Europapark. The beds and pillows were not very comfortable
The hotel staff were very friendly and always helpful. the rooms were very clean and tidy with the main bed in the family room. great location for Europa Park with full kitchen facilities. Beds were very comfortable and room was cleaned daily. Full buffet breakfast with fruit, juices, yoghurt, breads, cereal and tea facilities.
Staff very friendly and helpful.Near from Europa Park.Free parking. Hotel is fairly nice. No elevator.
Very friendly people, made us feel very welcome indeed - Nothing
Very nice to have a room for five (rare!) The breakfast buffet was rather poor
walking distance location for Europa Park there is no WiFi as advertised (there shoud be public WiFi, but not receivable at hotel location) !!!
Everything about our stay was excellent! Perfect location for Europa Park and beautiful drive to the Black Forest area.
No air Condotion in the hotel and it was very hot during Aug. very noisy neighberhood on the night when open the windows the staff not tha helpfull ane expansive resturant
We go to europapark, hotel is close to entrance, this is a very good position to go to the park. Hotel doesn't have internet!
we like it 's close location to Europa park without having to pay high prices for four star acccomadation and expensive food. We were over charged for the room because we booked through booking .com. It was frustrating that when I called the hotel to book (having been a fairly regular customer) they would not take a reservation over the phone and told me that I had to book online, the staff member did not specify that it had to be their own hotel website and not booking,com. The result was we paid more than we were quoted on the phone and the staff basically made no appologies and said there was nothing they could or would do about it. Next time we will stay else where.
Everything was as promised rooms tiny
The family room slept 5 of us very comfortably. The walk to Europa Park was very easy. The breakfast buffet was one of the best ones that I have ever had.
the location was good The room we were given was very small - unacceptably so for the price
I didnt Like the Hotel at all. Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!! Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!!